The hotel's location is excellent; it is located less than 20 meters away from the beautiful beach, and our room had a clear view of the ocean. There was a thoughtfully placed faucet for rinsing feet after walking on the beach. The front desk agent graciously checked us in early and arranged for us to eat breakfast slightly earlier than the normally scheduled hours so that we could participate in an early morning tour. The on-demand breakfast omelettes were a nice touch. The retractable clothes line in the shower was useful for drying swimsuits and other wet clothing.
On the other hand, the bathroom had a window with a mesh screen but without a solid glass covering, thus making the air conditioning less effective in the bathroom. More importantly, the prices that the front desk agent quoted us for a standard tour and for two taxi trips were much higher than the prices available at a tour agency or on the streets. The agent wanted to charge us $45 for a Sierra Negra volcano tour that we ultimately booked at a nearby travel agency for $35. The agent called a taxi driver who asked $5 for a taxi ride from the hotel to the harbor, while another taxi driver on the street only charged $2. (Our ride from the harbor to the hotel also cost only $2. In addition, when a hotel on another island called us a taxi, the taxi driver quoted us the standard going rate.) Both times that the agent called us a taxi, the same person and the same car came.