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Kau Rio Serrano

3.0 star property
3-star lodge near Torres del Paine National Park

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Kau Rio Serrano

Living area
Living area
Front of property - evening/night
Superior Triple Room
Terrace/patio

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Villa Serrano Lote 10 s/n, Torres del Paine, Última Esperanza, 6170000
  • Serrano River
    1 min walk
  • Torres del Paine National Park
    7 min drive
  • Cuernos del Paine Lookout
    13 min drive

Room options

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • Mountain view
  • Sleeps 3
  • 3 Large Twin Beds OR 1 Queen Bed and 1 Twin Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

View from property
Rio Serrano Hotel + Spa
Pool
Breakfast included
Spa
Parking included
4.4 out of 5, Excellent, (369)
The price is CA $825
per night
CA $825 total
29 Nov - 30 Nov
Rio Serrano Hotel + Spa

About the area

Torres del Paine

In Torres del Paine .At this Torres del Paine lodge, you'll be within half a mile (1 km) of Serrano River and 3 miles (5 km) of Torres del Paine National Park. Cuernos del Paine Lookout is within 9 miles (15 km) and Lago Pehoe is within 12 miles (20 km).
View more Lodges in Torres del PaineOpens in a new window

What's nearby

  • Torres del Paine National Park - 7 min drive
  • Cuernos del Paine Lookout - 13 min drive
  • Lago Pehoe - 30 min drive
  • Salto Chico Falls - 31 min drive
  • Glacier Grey - 46 min drive

Restaurants

  • ‪Los Colonnos Del Sur - ‬9 min walk
  • ‪Don Pascual 1940 - ‬9 min walk
  • ‪Hotel Río Serrano - ‬5 min walk

About this property

Kau Rio Serrano

3-star lodge near Torres del Paine National Park
Free breakfast is available daily. WiFi is free in public spaces. Free self parking is available.
  • 9 guestrooms or units
  • Continental breakfast (free)
  • Terrace
Kau Rio Serrano offers 9 accommodations with safes. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:00 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single level property)
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email 2 weeks before arrival with check-in instructions; your host will greet you
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • Pets and service animals are not allowed at Kau Rio Serrano

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. 

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Kau Rio Serrano Lodge
Kau Rio Serrano Torres del Paine
Kau Rio Serrano Lodge Torres del Paine

Kau Rio Serrano Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 3 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Warning!
We arrived here after receiving multiple confirmations and paying $3k USD but the entire place was closed for the season. I would never recommend this place as they put us in a very dangerous situation. They did absolutely nothing to help us find another accommodation during the middle of the off season and night. They royally messed up, and we couldn’t even reach them to figure out what was going on. Their neighbor is wonderful and very accommodating- Konkashken Lodge. We went to Lago Grey last minute who was able to take us in, and it was a blessing in disguise. Lago Grey is perfect- great food, stellar views and location, and awesome experiences, not to mention half the cost!
Stayed 4 nights in May 2024

10/10 Excellent

Heather

Stayed 5 nights in Dec 2023

10/10 Excellent

Yong, Burlingame

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for housing us at your property and helping us to arrange transportation.
Stayed 1 night in Dec 2023

10/10 Excellent

Mikael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023