4/10 Poor
Carmine
Travelled with family
4 Sep 2024
Disliked: Cleanliness, staff & service, amenities
I am not sure how this property is rated so high, let me start with what we liked , the beach ! Although there was seaweed it was still enjoyable . Did not like all the boats lined up off the beach
The common areas of the hotel are nice , but there is hardly to no AC so it hard to sit and enjoy a drink at the bar especially if your dressed for dinner . Gym, Irish pub and coffee bar are nice
Best food and service was Inari Japanese 3.5 star
Italian restaurant 0 food was terrible
Asador steak house wasn’t the worst steak I had 3 star
French restaurant 2 star
Pool buffet was not bad
Pool and room towels are old a cruddy they look stained and dirty, the room was big but the furniture was cheap looking had AC set to 64 F it felt like 78
The people overall are nice and helpful
I was overall disappointed I will not be visiting another Lopesan property again . The big travel websites need to do a better job vetting properties and reviews one had said the property had 40k reviews and rated 4.8 not even close this is generous 3.5 at best
Carmine
Stayed 5 nights in Aug 2024