4/10 Poor
Olivia
Travelled with family
2 Mar 2025
I will not be staying here again. The property was nice and the staff was very kind, however the food was overall terrible. The only meal I had that I considered good was at the Japanese/hibachi restaurant. I am not a picky eater and I do not have high food standards so I was very surprised that I was so disgusted by the food. The staff working at the buffet was constantly touching the food with their bare hands and The food itself tasted horrible. On the first day I went to the burger station. The person that made the burger took a brown burger out of a tin and was throwing oil on it, touching it with no gloves, touched buns with no glove. And the burger was just not edible. This is one of many examples. I would not recommend staying at this hotel based on the food alone.
Overall the staff was very kind but also very pushy to leave reviews. A staff member actually asked me to leave a review and I said I would, but that apparently wasn’t enough. He then made me pull out my phone pull up google reviews and hit 5 stars and submit. I don’t think this is the staffs fault, I think management probably pushes them to do this but it happened a few times and was strange.
The beach was nice, they had good palapas etc. and the pools were also great. The bar had top shelf liquor which was very nice.
Olivia
Stayed 7 nights in Feb 2025