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Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All

4.5 star property
4.5-star beachfront property near Juanillo Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All

2 outdoor pools, pool umbrellas, sun loungers
Deluxe Queen Room
Aerial view
Free daily full breakfast
Couples treatment rooms, massages

Reviews

8.4 out of 10

Very good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Breakfast included
  • Housekeeping
  • Spa

Explore the area

Map
Blvd. Zona Hotelera, Punta Cana, La Altagracia, 23000
  • Juanillo Beach
    10 min walk
  • Punta Espada Golf Course
    7 min drive
  • Los Establos Cap Cana
    11 min drive
  • Punta Cana (PUJ-Punta Cana Intl.)
    16 min drive

Room options

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

  • 50 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 39 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Beachfront (Swim-up)

Suite, Beachfront (Swim-up)

Suite, Beachfront (Swim-up)

  • 51 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Beachfront

Premium bedding, minibar, in-room safe, individually decorated

Suite, Beachfront

  • 45 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Luxury Swim-up)

Junior Suite (Luxury Swim-up)

Junior Suite (Luxury Swim-up)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Paradise Swim-up)

Junior Suite (Paradise Swim-up)

Junior Suite (Paradise Swim-up)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite (Paradise Swim-up)

Family Suite (Paradise Swim-up)

Family Suite (Paradise Swim-up)

  • 50 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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Outdoor pool

Serenade Punta Cana Beach & Spa Resort - All Inclusive

On private beach
Pool
Breakfast included
All-inclusive
4.1 out of 5, Very good, (5460)
The price is CA $293
per night
CA $346 total
includes taxes & fees
11 Dec - 12 Dec
Serenade Punta Cana Beach & Spa Resort - All Inclusive

About the area

Punta Cana

Beachfront retreat .A stay at this property places you within half a mile (1 km) of Juanillo Beach and 3 miles (5 km) of Punta Espada Golf Course. Punta Cana Beach and Caleton Beach Club are also within 6 miles (10 km).

What's nearby

  • Juanillo Beach - 10 min walk - 0.9 km
  • Punta Espada Golf Course - 7 min drive - 5.5 km
  • Hoyo Azul - 11 min drive - 6.7 km
  • Los Establos Cap Cana - 11 min drive - 7.0 km
  • Scape Park - 12 min drive - 7.0 km

Getting around

  • Punta Cana Intl. Airport (PUJ) - 16 min drive

Restaurants

  • ‪Juanillo Grill & Beach Bar - ‬14 min walk
  • ‪The Chinola - ‬18 min walk
  • ‪Punch Bar - ‬1 min walk
  • ‪Jwb Steakhouse - ‬2 min walk
  • ‪El Mercado - ‬16 min walk

About this property

Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All

4.5-star beachfront property near Juanillo Beach
Some rates at Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All offers its guests 2 outdoor swimming pools and a children's pool. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 5 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

A complimentary children's club, multilingual staff, and concierge services are also featured at the luxury Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All. Self parking and valet parking are free.

This 4.5-star Punta Cana property is smoke free.

  • 251 guestrooms or units
  • 10 dining venues
  • 5 bars or lounges
  • Full breakfast (free)
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Coffee shop
Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All offers 251 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 55-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Punta Cana property provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets.

The onsite spa has 14 treatment rooms including rooms for couples. Services include massages. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Free children's club
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM–11:00 AM
  • 10 restaurants and 1 coffee shop/cafe
  • 5 bars/lounges
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Margaritaville Island Reserve Wave
Margaritaville Island Reserve Cap Cana Wave All Inclusive

Margaritaville Island Reserve Cap Cana Wave - A Karisma All-Inclusive Experience for All Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 257 out of 449 reviews" "
Rating 8 - Good. 90 out of 449 reviews" "
Rating 6 - Okay. 56 out of 449 reviews" "
Rating 4 - Poor. 18 out of 449 reviews" "
Rating 2 - Terrible. 28 out of 449 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Rylie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I hate to leave anything but a five star review… while the property itself was beautiful and the landscaping was nice AND the people who worked there were genuinely wonderful the property itself and the beach were awful. We have stayed at several all inclusive resorts and the Dominican is our favorite place to go but the beach is completely and I mean completely not swimmable. It’s rocky and you cannot even swim in areas down the beach without security telling you to leave that area and go back to your resort. We are beach people so this was the ultimate drawback. The pools were nice but it’s not a vacation we would have chosen for ourselves. The food at landshark was good and the coffee at Joe Merchant was really good but for a Karisma owned property the food was severely lacking. The lasagna at the Italian restaurant was so bad we took one bite and sent it all back. We will not come back to this resort.

4/10 Poor

Briana

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This hotel is not worth the money. Very poor food options and not seasoned well. Room ac does not work well and you will sweat all night. Customer service at a lot of the restaurants are bad. Very little entertainment. Also you will most likely get sick from eating the food/drinking the water here. They do claim to use filtered water but try and get bottles if you can. The restaurants make it very hard to get bottles of water it’s almost like you are harassing them when you order anything. A lot of staff don’t want to be there. Would not return
Stayed 5 nights in Jul 2024

8/10 Good

LUCITANIA

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Larissa

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this resort is not worth the stay. It is not clean, the staff is not accommodating and the food isn’t good. The day we checked in our room had stains all over the furniture and there was sewage leaking from the ceiling from the toilet above us. It took them 2 hours to come look at it before they would move our room. We couldn’t get hot water in the shower for the majority of our stay and the resort actually lost running water everywhere for 3 hours one of the days. The pool water was white tinted so you couldn’t see your feet in 4 feet of water. Our room was only cleaned twice in the 8 days we stayed there and we had to call and ask for it to be cleaned and we could never get towels. We stayed with a large group for a wedding and we were not the only ones with these issues. A large number of us got sick while there from the food. There were too many other things that went wrong to list here and if we were there on our own instead of for vacation we would have left the 2nd day.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jose Gilberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All inclusive
Stayed 4 nights in Aug 2024

10/10 Excellent

Sixto

Stayed 2 nights in Jul 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

julissa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel.!
Stayed 2 nights in Jul 2024

2/10 Terrible

Shayla

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service
The staff was incredibly rude. Room wasn't ready until after 5pm. Front desk kept saying come back in an hour and it turned out that housekeeping was lying about cleaning room so that i could check in. I arrived at 1pm they didn't even start cleaning until 4. At restaurant waiter would not serve us. I had to flag down another waiter and still didn't get food for over an hour and watched 8 ppl come in after us (30 mins ) and get food before us. We ordered the same thing! I wanted to leave and get a refund but rate was non refundable
Stayed 3 nights in Aug 2024

10/10 Excellent

FRANCISCO J TORRES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 5 nights in Jul 2024

8/10 Good

Ronice

Stayed 3 nights in Jul 2024

2/10 Terrible

Damaris Ramirez

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El servicio recibido por empleados al momento de resolver situacion de inidoro dañado en la habitación. Prometieron cosas y luego nos sacaron de la habitación. Entraron sin autorización a la habitación e interrumpieron sobre 4 ocasiones. Mala comunicación entre empleados. Mal comportamiento de parte de George de recepción todo un malcriado que hasta el teléfono me colgaba. Muy mala experiencia. A pesar de ser la 3ra ocasión en Karisma, nos quitaron las ganas de regresar luego de esta terrible experiencia.
Stayed 2 nights in Jul 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Efrain

Stayed 3 nights in Jul 2024

6/10 Okay

Danuta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice , however you cannot swim in the sea . Lots of rocks and seaweed. Check out horrible. One staff member working and checking in people before noon before checking people out first .
Stayed 4 nights in Jul 2024

6/10 Okay

Ariel

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room issue with team mate not solved properly. Without room assignment until 11PM, and changed to already occupied room.
Stayed 2 nights in Jul 2024

10/10 Excellent

German

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good in all aspects…
Stayed 3 nights in Jul 2024

8/10 Good

IRELIS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2024

8/10 Good

Susan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swim up was nice to have. resort accommodated our 3 families so we had rooms next to each out. room service was super nice. swim up bar was fun, though sometimes we were ignored for the native speaking guests. they did not skimp on the alcohol in the drinks. Housekeeping inconsistent, some days they would come, other days they did not and we had to call for extra towels. Food was okay, but we were able to find things on each menu to eat. The point system to go "shop" for alcohol and other drinks to keep in the room fridge was limiting. the points did not get us very far. beach right by resort was rocky, but we walked a little further down to a public beach which was much better. Overall we enjoyed it. not sure we would come back though
Stayed 5 nights in Jul 2024

8/10 Good

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great hotel, food & service were great. They can do a little better on the entertainment part.
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and helpful. The food was good and a lot of variety to choose from. The only two things that I can say negatively about this place is that limited supply of beach towels and not enough activities for teens. They pool activities that they did have was usually at the adult section and very rarely at the family section.
Stayed 6 nights in Jul 2024

10/10 Excellent

Benny

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Shouldn’t be at Cap Cana, don’t waste your money!
Beach was closed, unavailable during our whole stay. There was no towel available in any pool. We had to wait 3 hours to get a pool towel. Air conditioner in room was not working, the sent a technician and he was unable to fix it. They had to change us to another room after 3 hours of being there. We requested a champagne for the room and got wine instead without previous notification, and no cork screw to even open it. We also requested the round table on the Italian restaurant and got assigned to a different table. They failed to mention that we needed to pay extra. The only positive thing was the spa and the servers at the buffet restaurant. Lobby was closed at check out.
Stayed 3 nights in Jun 2024

6/10 Okay

WENDY

Travelled with family
Liked: Cleanliness
No real night life, food was ok, we’ve had better
Stayed 6 nights in Jul 2024

10/10 Excellent

Johanna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermosa propiedad !
Stayed 2 nights in Jul 2024