4/10 Poor
Andrew
Travelled with family
25 Mar 2025
Liked: Staff & service
Disliked: Cleanliness, amenities
We had one problem after another with this property. The room we were given had food crumbs all over one of the beds. The first time we ate at one of the restaurants, the food was cold. The other times at the restaurants the service was beyond slow, and twice, the waiters just disappeared. Let me also mention that the entire property did not have any hot water for the entire stay, and we were there for 7 days! The big question is how did they keep anything sanitary without hot water. The staff, other than the waiters, were overly friendly, and I felt sorry for them that they had to keep handling non-step issues during our entire stay.