The staff at this hotel are the real stars, particularly Emelita Teul and Linsburg Chun, who go over and above anything required of them to be as helpful and hospitable as possible. The staff generally are very friendly, kind, considerate, and gentle (like most Belizeans, I might add). The hotel itself has clearly seen its glory days, and is now almost decrepit, I won't list and detail every little thing that did not work, was broken, or absent. It would have been a genuinely uncomfortable stay were it not for the relief provided by the staff. The owner(s), on the other hand, are clearly negligent and/or unprepared to undertake the necessary investment to run a real hotel.