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SLS Playa Mujeres – ALL Inclusive Collection

5.0 star property
5-star beachfront property near Playa Mujeres Golf Club

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Photo gallery for SLS Playa Mujeres – ALL Inclusive Collection

3 outdoor pools
3 outdoor pools
View from room
Free minibar, in-room safe, desk, laptop workspace
Property grounds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool

Explore the area

Map
Manzana 1, Supermanzana 3, Playa Mujeres, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪13 min walk‬
  • Punta Sam Beach
    ‪13 min walk‬
  • Mujeres Beach
    ‪18 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬

Room options

View all photos for Room, 1 King Bed (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Delight)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Ocean View (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Ocean View (Delight)

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Delight)

  • 50 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 1 King Bed

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 1 King Bed

  • 50 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Room, 2 Queen Beds

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 2 Queen Beds

  • 50 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 2 Queen Beds, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 2 Queen Beds, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Room, 1 King Bed, Ocean View

Free minibar, in-room safe, desk, laptop workspace

Elite Room, 1 King Bed, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Captivate Swim out)

Free minibar, in-room safe, desk, laptop workspace

Room, 2 Queen Beds (Captivate Swim out)

  • 50 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Double Bed (Euphoria)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed (Euphoria)

  • 71 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 King Bed (Captivate Swim out)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Captivate Swim out)

  • 50 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

View all photos for Elite Suite, 1 Queen Bed with Sofa bed

Free minibar, in-room safe, desk, laptop workspace

Elite Suite, 1 Queen Bed with Sofa bed

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Ocean View (Euphoria)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Ocean View (Euphoria)

  • 83 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Delight)

Free minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (Delight)

  • 50 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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2 outdoor pools, pool umbrellas, sun loungers

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  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, (3651)
The price is CA $661
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CA $812 total
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About the area

Punta Sam

Beachfront retreat .Within a 15-minute walk of this Playa Mujeres property, you'll find Punta Sam Ferry Terminal and Punta Sam Beach. Mujeres Beach and El Meco Archaeological Site are also within 3 miles (5 km).

What's nearby

  • Punta Sam Ferry Terminal - 13 min walk - 1.1 km
  • Punta Sam Beach - 13 min walk - 1.2 km
  • Mujeres Beach - 18 min walk - 1.5 km
  • Playa Mujeres Golf Club - 7 min drive - 4.1 km
  • Ultramar Ferry Puerto Juárez - 9 min drive - 6.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 39 min drive

Restaurants

  • ‪Hiroshi Bar - ‬15 min walk
  • ‪Don Fernando Lobby Bar - ‬6 min drive
  • ‪Restaurant Flamingos - ‬4 min drive
  • ‪Caprichos Villa del Palmar - ‬12 min walk
  • ‪Davinos - ‬11 min walk

About this property

SLS Playa Mujeres – ALL Inclusive Collection

5-star beachfront property near Playa Mujeres Golf Club
SLS Playa Mujeres – ALL Inclusive Collection is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At SLS Playa Mujeres – ALL Inclusive Collection you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 18 restaurants and 3 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 3 beach bars and 5 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a children's pool, a 24-hour fitness center, and a garden. Free self parking is available. A complete renovation of SLS Playa Mujeres – ALL Inclusive Collection was completed in November 2024.

Smoking is allowed in designated areas at this 5-star Punta Sam property.

  • 498 guestrooms or units
  • 5 levels
  • 2 buildings
  • 18 dining venues
  • 3 bars on the beach
  • 5 bars or lounges
  • 3 coffee shops
  • Meeting rooms
  • 8719 sq ft of conference space
  • 810 sq m of conference space
  • Nightclub
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
SLS Playa Mujeres – ALL Inclusive Collection offers 498 air-conditioned accommodations with free minibar items and safes. 42-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and children's slippers.

This Punta Sam property provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Ciel Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free cribs/infant beds
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 18 restaurants and 3 coffee shops
  • 3 beach bars and 5 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • 3 outdoor pools
  • Fitness classes
  • Air hockey
  • Arcade/game room
  • Beach club (surcharge)
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bodyboards on site
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Foosball table
  • Free bicycle rentals
  • Full-service spa
  • Kayaking
  • Nightclub
  • Paddleboards on site
  • Snorkeling
  • Surfing/body boarding
  • Table tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 36
  • Smooth flooring in room
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch Smart TV
  • Cable channels
  • Netflix
  • Premium channels
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 4000.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 42 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2 per person, per night
  • Management fee: USD 40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 4000.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

SLS Playa Mujeres
SLS Playa Mujeres – ALL Inclusive Collection Punta Sam

SLS Playa Mujeres – ALL Inclusive Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 155 out of 231 reviews
Rating 8 - Good. 37 out of 231 reviews
Rating 6 - Okay. 21 out of 231 reviews
Rating 4 - Poor. 6 out of 231 reviews
Rating 2 - Terrible. 12 out of 231 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with the kindest staff.A large resort that feels intimate.Wonderful food and gorgeous beach with plenty of loungers.We had an amazing week and again I’ll say that the staff were fabulous.

6/10 Okay

Jesse

Travelled with partner
Liked: Cleanliness
Caracola was great for dinner, but really didn’t know how to do breakfast. Unfortunately that is where breakfast was served all mornings. We were rarely given what was on the menu. The cooks don’t follow the menu. It was windy so we couldn’t enjoy the water activities. There was limited activities outside of that. It made it more disappointing that the pool and hot tubs closed soooo early (7pm). The hot tubs were also cold for hot tubs. Very room temperature. We were not well informed about how to reserve activities like exercise classes. The butler system would work, but the butlers aren’t always responsive and it’s not completely clear who is working or not. Then the website also wasn’t working well so you could not just reserve things for yourself. This made reserving activities very difficult and all the things we did want to do, were booked. Even for dinner the website said reservations were full, but we were 2 of maybe 30 people in the whole resort and there was no way reservations were full. No atm on the property, made further preparation for daily activities more difficult. We also had yellow water in our jacuzzi. My guess is it was from rusty pipes, but it was weird. Small beach. Only limited boundaries for kayaks and paddle boards. Could have probably given 2 stars, but it is very new so it has a lot of potential to take reviews like these and get much better!
Stayed 3 nights in Dec 2024

8/10 Good

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility was great overall. The food was the highlight for sure, some of the best resort food we’ve had. Ivan and Mario at the Monkey bar were fantastic bartenders.
Stayed 7 nights in Nov 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Zijad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Jennifer

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very glad to have upgraded to Elite and had the pleasure of getting help from the collective butlers that’s Rodrigo, Andrea, and Mauricio! The only regret I had was not being able to buy merch to remember our wonderful time there as the SLS Playa Mujeres ornaments were not for sale! It would’ve been such a nice addition to our tree.
Stayed 3 nights in Nov 2024

8/10 Good

ANDREA

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Andranik Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Nabil

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SLS Playa Mujeres felt like home from the start. The staff was fantastic, the resort stunning, the food was excellent, and for the first time, I slept perfectly in a hotel. Truly an unforgettable stay!
Stayed 5 nights in Nov 2024

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TOOK CARE OF EVERYTHING, FRIENDLY, COURTEOUS, TREATED YOU AS WELCOMED GUESTS. GETTING THEIR FROM CANCUN AIRPORT SEEMS COSTLY AND TRICKY FOR NON-SPANISH SPEAKERS. THE RESORT IS NEW AND FRESH. WE STAYED 11 DAYS AND WENT ON A DAY TRIP TO THE MAYAN PYRAMIDS IN YUCATAN. ENJOYABLE EXPERIENCE!!
Stayed 9 nights in Nov 2024

8/10 Good

Jean-Claude

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

10/10 Excellent

Agron

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants, our favorite was the Mexican one. Beautiful brand new property. Staff is extremely helpful and super pleasant. We enjoyed our stay and are planning another one soon.
Stayed 4 nights in Nov 2024

8/10 Good

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and great. Too noisy and load music everywhere and sometimes you could hear to different musics playing at the same time
Stayed 3 nights in Nov 2024

10/10 Excellent

Carlos Felipe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I want to start by thanking the hotel staff for their unbeatable service, Vanesa, Luis, Siro, Ale, Cesar, Alor, David and especially Mr. Miguel Barquet for the personalized service to our family. I also have to mention that the food in all the restaurants we visited was A , the beach is super comfortable and cozy. The property has plenty of space and is well distributed for the activities that the hotel has, it also has 2 gyms with trainers that make exercise easier. In general I recommend it for the food, service and beach,
Stayed 5 nights in Nov 2024

10/10 Excellent

Maksim

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and beautiful resort. Coffee bar had very delicious snacks and desserts.
Stayed 4 nights in Nov 2024

10/10 Excellent

Milana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property , beautiful resort , staff was great , shoutout to our waiter Jordy
Stayed 6 nights in Nov 2024

10/10 Excellent

Estefania Bermudez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super recommended, excellent place
Stayed 5 nights in Nov 2024

10/10 Excellent

Brandie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at the brand new SLS! They are still working out some kinks but I definitely plan to come back. Penelope, Joe & Roberto were so accommodating and welcoming. I would also like to acknowledge Miguel and Antonio at Union, great team!
Stayed 3 nights in Nov 2024

10/10 Excellent

Iliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar maravilloso
Un hotel todo incluido. . Nos tocó recién inaugurado, servicio excelente,
Stayed 4 nights in Nov 2024

2/10 Terrible

José, Puebla

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Las instalaciones muy buenas
Stayed 4 nights in Nov 2024