Royal Hotel, Bar & Grill

3.0 star property
3-star hotel near Rainham Marshes

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Photo gallery for Royal Hotel, Bar & Grill

Terrace/patio
Family Triple Room with River View
Garden
Exterior
Bar (on property)

Reviews

6.6 out of 10

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
London Road, Purfleet, England, RM19 1QA
  • Lakeside Shopping Centre
    ‪6 min drive‬
  • Bluewater Shopping Centre
    ‪14 min drive‬
  • ExCeL Exhibition Centre
    ‪17 min drive‬
  • London (STN-Stansted)
    ‪48 min drive‬

Room options

Cottage Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room with River View

  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Family Triple Room with River View

  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Double Room with River View

  • 20 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed

Cottage Family Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Twin Room

  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

Twin Room with River View

  • 16 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

Superior Double Room with River View

  • 20 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Purfleet

In Purfleet .You'll be within half a mile (1 km) of Rainham Marshes and 2 miles (3 km) of Royal Opera House Learning and Participation with a stay here. Lakeside Shopping Centre is within 3 miles (5 km) and Bluewater Shopping Centre is within 9 miles (15 km).

What's nearby

  • Royal Opera House Learning and Participation - 2 min drive - 2.0 km
  • Lakeside Shopping Centre - 6 min drive - 6.2 km
  • Bluewater Shopping Centre - 14 min drive - 14.2 km
  • ExCeL Exhibition Centre - 17 min drive - 19.1 km
  • O2 Arena - 23 min drive - 24.2 km

Getting around

  • Purfleet Station - 6 min walk
  • Dagenham Heathway Underground Station - 9 min drive
  • London City Airport (LCY) - 18 min drive

Restaurants

  • ‪The Beacon Beefeater - ‬9 min drive
  • ‪Eat & Drink Co - ‬6 min drive
  • ‪The New Corner Pin - ‬15 min drive
  • ‪Willow Farm Table Table - ‬3 min drive
  • ‪Subway - ‬6 min drive

About this property

Royal Hotel, Bar & Grill

3-star hotel near Rainham Marshes
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Royal Hotel, Bar & Grill also features a garden, concierge services, and express check-out. Free self parking is available.

This 3-star Purfleet hotel is smoke free.

  • 50 guestrooms or units
  • 3 levels
  • 3 buildings
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Concierge
  • Pool or billiards table
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Royal Hotel, Bar & Grill offers 50 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. This Purfleet hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, French, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily 7:00 AM–1:00 PM: GBP 7.95-11.50 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
For any questions, please contact the property using the information on the booking confirmation
All guests must show a valid passport or driving license . This is the only form of identification that is accepted at this property.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 7.95 to 11.50 per person
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Royal Hotel Purfleet
Royal Purfleet
Royal Hotel
Royal Hotel, Bar & Grill Hotel
Royal Hotel, Bar & Grill Purfleet
Royal Hotel, Bar & Grill Hotel Purfleet

Royal Hotel, Bar & Grill Reviews

Reviews

6.6
Rating 10 - Excellent. 74 out of 362 reviews
Rating 8 - Good. 109 out of 362 reviews
Rating 6 - Okay. 71 out of 362 reviews
Rating 4 - Poor. 47 out of 362 reviews
Rating 2 - Terrible. 61 out of 362 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rumman

Disliked: Property conditions & facilities
The room I got was not having any heating they had one portable heater which was not functioning , toilet was not flushing either. I went to the reception and told the receptionist that the heating is not working and the toilet is not flinching either and I want an extra towel he said he will come to the room to check the room and give me the towel and check the heater , which he never came . All night it was freezing in the room and in the morning I was not able to take shower as the water was Luke warm and not even hot and the heating was not working properly . And I can’t even use the toilet as it was not flushing . Very bad experience. Please avoid this hotel . Worst customer service . I made a complaint to the manager she said she will get back to me . I paid almost £60 for the hotel and the room was bad condition
Stayed 1 night in Dec 2024

2/10 Terrible

lovepreet

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not like
Stayed 1 night in Dec 2024

2/10 Terrible

KA

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here
Looked derelict. Poor condition. Rooms not maintained. Asked for a heater and was given one that did not work. Very disappointing
Stayed 2 nights in Dec 2024

2/10 Terrible

Peter

Disliked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Marcus

Stayed 1 night in Dec 2024

4/10 Poor

Anthony

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Toilet seat was painted with paint flaking off. Toilet stained, no restaurant as advertised receptionist knocked on my door at 09:00 and said in broken English that it was a reminder that check out was 11:00 which I found ridiculous especially on a Sunday
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Would I stay again? - If I had too
Good things were that the bed was comfortable and the shower worked. However the rooms especially the floors could do with a lot more cleaning. The carpets needing shampooing and the bathroom needed bleach cleaning. There was also a bad smell in the building which was not pleasant. The receptionist was friendly which almost made up for poor quality issues
Stayed 1 night in Nov 2024

8/10 Good

PETER

Liked: Cleanliness, staff & service, room comfort
Good Hotel
GOOD HOTEL WITH PLENTY OF PARKING AND A GOOD BREAKFAST.Nice view of the river Thames.
Stayed 3 nights in Nov 2024

2/10 Terrible

Andrew

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Worse stay ever .. noise from above my room .. i reported it a few times . Arguing slamming doors for a few hours .. eventually went to sleep after 1am
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Vikkie

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
We stayed here for 1 night took look after my son after he had an operation, for convenience. On turning up at the hotel and seeing it had scaffolding everywhere, I was thinking it was a big mistake! The work looks like it is going to be extensive to repair the crumbling stone work of the hotel. The rooms aren't much better, they're in desperate need of revamping, the carpets have many stains, I'm not sure if the bathroom lino was dirty or stained? The room we stayed in was sloping and the floorboards creeked really bad, which must've been annoying for those in the room underneath. We was on the top floor, overlooking the river and without the scaffolding in the way, I'm sure it will be really nice. Other than that, it didn't smell dirty and sheets & towels were clean, as was rest of the room. The staff were pleasant and breakfast was cooked to perfection. The hotel has a lovely garden and view across the river, which I can imagine is very nice in the Summer. Overall, it was okay for what we wanted it for and if need be, I would consider staying here again. Hopefully it will look far better once refurbished especially if the rooms are done too, as this is a prime location. That said, the room was extremely basic, with bare minimum facilities, but the beds were comfortable enough for a good night's sleep. There was a shower over a bath which was adequate.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Oct 2024

2/10 Terrible

Neil

Disliked: Staff & service
Poor check in experience I booked 2 rooms for my employees. don't have time to then check them in online, but expect when they arrive for the hotel to be able to do this manually without a fuss. My guys spent 30+ minutes being messed about by the reception guy before being allowed to check in after i called them. Will never use this hotel again,Thinks it's the ritz, it's just a local hotel
Stayed 1 night in Nov 2024

2/10 Terrible

Nicola

Disliked: Staff & service
the hotel informed engineers to leave their vehicles parked on double yellows and just risk getting a ticket. most disappointed
Stayed 1 night in Oct 2024

6/10 Okay

John

Business traveller
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

V

Liked: Cleanliness, staff & service, property conditions & facilities
Near the lake
Stayed 1 night in Sep 2024

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Donna

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Was nothing like pictures on website All scaffolding up Absolutely terrible
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing scenery, amazing location, amazing food and amazing people,
Stayed 2 nights in Aug 2024

2/10 Terrible

Jeffrey

Disliked: Property conditions & facilities
Not much wardrobe space, very noisy
Stayed 3 nights in Aug 2024

2/10 Terrible

Elena

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t recomandate this Hotel ! Poor facilities,poor cleaning only staff was ok and very good food.
Stayed 2 nights in Aug 2024

2/10 Terrible

danny

Travelled with family
Disliked: Cleanliness, property conditions & facilities
This place was horrendous
Stayed 1 night in Aug 2024

6/10 Okay

William

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very poilet and friendly no complaint about them. We arrived into our room and the room really badly smelt of curry. When we went into the bathroom we found hairs in the shower plug hole and it put us of using the shower, overall experience was average staff memebers are great but room had its issues.
Stayed 1 night in Aug 2024

4/10 Poor

Chloe

Travelled with partner
Disliked: Property conditions & facilities
The staff were lovely but the hotel room was very old fashioned and not a lot of plug sockets there was no soap in the bathroom, and the room was very hot no air con. I can understand why the price is very low because you pay for what you get which was very minimum. 😞 I wouldn’t stay again
Stayed 1 night in Jul 2024