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Hotel Ermitage

2.0 star property
Victorian hotel near Château Frontenac

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Photo gallery for Hotel Ermitage

Exterior
Combined shower/tub, hair dryer, towels
Economy Plus Room
Economy Plus Room
Economy Plus Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
60 Sainte-Ursule Street, Québec City, QC, G1R 4E6
  • Grande Allée
    ‪4 min walk‬
  • Théâtre Capitole
    ‪5 min walk‬
  • Parliament Building
    ‪5 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪25 min drive‬

Room options

View all photos for Classic Room, Multiple Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, Multiple Beds

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Economy Plus Room

Economy Plus Room

Economy Plus Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio

Desk, blackout drapes, iron/ironing board, free WiFi

Junior Studio

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Family Suite

  • 52 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property

Hôtel Manoir Vieux Québec

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
4.6 out of 5, Wonderful, (1084)
The price is CA $147
per night
CA $175 total
includes taxes & fees
9 Mar - 10 Mar
Hôtel Manoir Vieux Québec

About the area

Québec City

Old Quebec stay.Within a 15-minute walk of this Old Quebec hotel, you'll find Château Frontenac and Quebec City Town Hall. Parc de l'Esplanade and Terrasse Dufferin Slides are also within half a mile (1 km).

What's nearby

  • Quebec City Town Hall - 6 min walk
  • Château Frontenac - 6 min walk
  • Quebec City Convention Center - 8 min walk
  • Quartier Petit Champlain - 11 min walk
  • Quebec Cruise Terminal - 15 min walk

Getting around

  • Quebec Palace Station - 12 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪La Buche - ‬2 min walk
  • ‪La Maison Smith - ‬4 min walk
  • ‪D'Orsay Restaurant-Pub - ‬5 min walk
  • ‪Bistro le Sam - ‬5 min walk

About this property

Hotel Ermitage

Victorian hotel near Château Frontenac
As a guest of Hotel Ermitage, you'll find multilingual staff, express check-in, and express check-out. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian Québec City hotel is smoke free.

  • 1 building
  • 10 guestrooms or units
  • 3 levels
  • Built in 1840
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Bellhop
  • No smoking on site
Hotel Ermitage offers 10 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 25 per night)
  • Limited onsite parking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • 3 stairs to reach property

Room amenities

Entertainment

  • 40-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
A virtual front desk provides assistance to guests
Guests are recommended to download the property's mews mobile app before check-in

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 2024-08-31, 063210

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Ermitage Hotel
Hotel Ermitage
Hotel L Ermitage
Hotel L Ermitage Quebec
L Ermitage Hotel
L Ermitage Quebec
Hotel L Ermitage
Hotel Ermitage Hotel
Hotel Ermitage Québec City
Hotel Ermitage Hotel Québec City

Hotel Ermitage Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 235 out of 666 reviews
Rating 8 - Good. 246 out of 666 reviews
Rating 6 - Okay. 119 out of 666 reviews
Rating 4 - Poor. 38 out of 666 reviews
Rating 2 - Terrible. 28 out of 666 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alyson

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in process was easy and the place was very cute and clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hemish

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Parking was an issue/
Stayed 1 night in Nov 2024

10/10 Excellent

Joanna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Cirex Julianne

Travelled with group
Liked: Cleanliness, staff & service, amenities
Good walking distance from La Petite Champlain and other attractions within the walls of Old Quebec. I liked the service, they have nice accommodating staff and the room was clean. Although, the parking was a little far from the property but as expected since parking within the walls of the city has always been a hassle. Overall it was a nice hotel and affordable in my opinion.
Stayed 2 nights in Oct 2024

8/10 Good

Chyanne

Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I three starred staff because I never encountered any staff and there wasn’t a n/a option. Would definitely stay here again. No parking available on site.
Stayed 1 night in Oct 2024

10/10 Excellent

Otis B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the authentic experience in old Quebec. Walkable to all the sites and restaurants.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tracey

Stayed 2 nights in Sep 2024

10/10 Excellent

tap

Stayed 1 night in Oct 2024

4/10 Poor

Juliet

Stayed 1 night in Sep 2024

4/10 Poor

Concetta

1 to 2 rating
It was very uninviting the lobby was Barron no one there to greet you it was cold no bathroom facilities no personal touch other hotels in the area seemed much more welcoming I felt I made a mistake by booking your hotel. The room was never made up. We were there for 3 nights in my opinion it was an expensive hostel I would not recommend this place
Stayed 3 nights in Oct 2024

8/10 Good

K. David

Travelled with partner
Liked: Cleanliness
This hotel is located steps away from all of the key historical sites in Old Quebec. We really enjoyed being able to walk around the area and always felt safe. It is an old building so we were prepared for the impact that that has on the room configuration, etc. One thing we did not like was the bathtub did not drain properly. This is not an "old building" issue, it is an issue of maintenance ... the drain just needs to be properly cleaned out. Other than that, the room was clean, the bed comfortable and it was quiet. Really enjoyed our stay in Old Quebec and would not hesitate to stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

dale

Travelled with partner
We weren’t keen on the self check in, it was a bit confusing for us. So many stairs 37, to the floor we were on and no daily bed making service, however the suite was wonderful, extremely clean and met our needs.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tin htwe

Travelled with group
Liked: Cleanliness, property conditions & facilities
very convenient to go around for dining and shopping.
Stayed 1 night in Sep 2024

8/10 Good

Valérie

Travelled with group
Liked: Cleanliness, property conditions & facilities
The hotel had a perfect location, close to everything we wanted to see and without having to pay the crazy prices. great place to rest your head.
Stayed 1 night in Sep 2024

6/10 Okay

Grant

Business traveller
Stayed 4 nights in Sep 2024

10/10 Excellent

Mike

Stayed 2 nights in Sep 2024

6/10 Okay

Carole

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Electronic check in seemed ok and we used the door code ok. Our card key envelope was brought to us by a young man who clearly was not used to dealing with people. Our room was actually in another building opposite and we never did find the number and the entrance was under scaffolding. Unnerving! Inside, the building which is classical and beautiful had been beautifully renovated and was gorgeous but we … and another couple we met, would have preferred a human being present in the building or opposite at the original address. Especially when the person we did meet was so clueless and in professional. Did not inspire confidence
Stayed 1 night in Sep 2024

8/10 Good

Wade

Liked: Cleanliness, amenities, property conditions & facilities
The area is historic
Stayed 2 nights in Sep 2024

10/10 Excellent

Alice

Stayed 1 night in Sep 2024

6/10 Okay

Patrick

Stayed 2 nights in Sep 2024

8/10 Good

Molly, Pacific Grove

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
This hotel is hostel-like, in that there is no staff on site, and admission is by code on a locked door. It's an old building, which shows in its exterior shabbiness, but the room itself was clean and comfortable. We appreciated the quiet, and the neighborhood's "normalcy" (not always found in tourist hotspots).
Stayed 2 nights in Sep 2024

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay. However the sink had a leak and water on the floor. TV wasn't working, called manger she fixed it but stopped working again. Otherwise everything else was great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service
The Jazz Club was a plus. We went to the 5:30 performance two nights and the 8:30 performance one night. We could hear music in our room, but it quit around 11
Stayed 4 nights in Sep 2024