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Hotel Ermitage

2.0 star property
Victorian hotel near Château Frontenac

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ermitage

Exterior
Economy Plus Room
Economy Plus Room
Combined shower/tub, hair dryer, towels
Economy Plus Room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
60 Sainte-Ursule Street, Québec City, QC, G1R 4E6
  • Grande Allée
    4 min walk
  • Théâtre Capitole
    5 min walk
  • Parliament Building
    5 min walk
  • Québec, QC (YQB-Jean Lesage Intl.)
    25 min drive

Room options

View all photos for Classic Room, Multiple Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, Multiple Beds

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Economy Plus Room

Economy Plus Room

Economy Plus Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Junior Suite

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

Desk, blackout drapes, iron/ironing board, free WiFi

Family Suite

  • 52 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 King Bed and 1 Double Sofa Bed

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About the area

Québec City

Old Quebec stay.Within a 15-minute walk of this Old Quebec hotel, you'll find Château Frontenac and Quebec City Town Hall. Parc de l'Esplanade and Terrasse Dufferin Slides are also within half a mile (1 km).

What's nearby

  • Quebec City Town Hall - 6 min walk - 0.6 km
  • Château Frontenac - 6 min walk - 0.6 km
  • Quebec City Convention Center - 8 min walk - 0.7 km
  • Quartier Petit Champlain - 11 min walk - 0.9 km
  • Quebec Cruise Terminal - 15 min walk - 1.3 km

Getting around

  • Quebec Palace Station - 12 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪La Buche - ‬2 min walk
  • ‪La Maison Smith - ‬4 min walk
  • ‪D'Orsay Restaurant-Pub - ‬5 min walk
  • ‪Bistro le Sam - ‬5 min walk

About this property

Hotel Ermitage

Victorian hotel near Château Frontenac
As a guest of Hotel Ermitage, you'll find multilingual staff, express check-in, and express check-out. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victorian Québec City hotel is smoke free.

  • 1 building
  • 10 guestrooms or units
  • 3 levels
  • Built in 1840
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Bellhop
  • No smoking on site
Hotel Ermitage offers 10 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 25 per night)
  • Limited onsite parking

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • 3 stairs to reach property

Room amenities

Entertainment

  • 40-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
A virtual front desk provides assistance to guests
Guests are recommended to download the property's mews mobile app before check-in

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: CAD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 2024-08-31, 063210

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Ermitage Hotel
Hotel Ermitage
Hotel L Ermitage
Hotel L Ermitage Quebec
L Ermitage Hotel
L Ermitage Quebec
Hotel L Ermitage
Hotel Ermitage Hotel
Hotel Ermitage Québec City
Hotel Ermitage Hotel Québec City

Hotel Ermitage Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 219 out of 626 reviews" "
Rating 8 - Good. 234 out of 626 reviews" "
Rating 6 - Okay. 113 out of 626 reviews" "
Rating 4 - Poor. 37 out of 626 reviews" "
Rating 2 - Terrible. 23 out of 626 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Coreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was perfect for our stay. The sitting room gave us a nice bit of space to hang out. Staff was very helpful and kind. Loved it and would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Jeffrey

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness
Stayed 5 nights in Aug 2024

8/10 Good

Erin, Omaha

Liked: Cleanliness, staff & service
This hotel is in a great location. It is a little outdated and small, if you care about that, don't stay here. It is clean. The communication from staff was conflicting, but we got everything we needed. There is parking available, you just have to talk to the right person. Super easy to check in and out. There is no front desk person, FYI.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space and close proximity to everything.
Stayed 1 night in Aug 2024

6/10 Okay

Barbara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The Air conditioning wasn't working in our room and it was too hot to sleep. Otherwise, it was a nice large room.
Stayed 2 nights in Aug 2024

4/10 Poor

LYNE

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus, montreal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cool place to stay
Stayed 1 night in Aug 2024

4/10 Poor

Matthew, Langley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You get a code to enter the hotel. No receptionist. No one. Pick up your room key from the desk and self check in. A number to call if you need help, to leave a message. Someone calls you back. Only has 5 parking spots. Room was disappointing. Not maintained. Some power outlets didn't work. A/C barely worked. Dust and cobwebs throughout. Holes in sheets. Ice machine had no ice or water and had slime inside; done use. Location was great. However, Any place you stay at in old Quebec has a great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Julianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay and a beautiful room with a living room area attached! We enjoyed the historic feel of this clean and comfy hotel.
Stayed 1 night in Jul 2024

8/10 Good

John

Liked: Cleanliness, room comfort
Je me souviens
Perfect location in the Old City. Very quiet street without traffic or tourists clogging the sidewalks, yet very close to some of the best restaurants in Quebec. Very clean room, with plenty of hot water, and comfy bed. I selected the budget room, which was small but who cares when you are spending all your time exploring this amazing city.
Stayed 3 nights in Jul 2024

8/10 Good

Marjorie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Away from Home
The room was smaller than what was shown on the website. Also, the sink was in the main room. The service was fine.
Stayed 2 nights in Jul 2024

10/10 Excellent

maryanne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
We had an overall good stay. Big room. The bathroom needs a serious upgrade and the carpet is outdated. At the Ermitage there is no one at the reception desk to greet you. To reach someone by phone is not an option either. This hotel lacks of personalized customer service.
Stayed 4 nights in Jul 2024

8/10 Good

David

Stayed 1 night in Jul 2024

6/10 Okay

Geraldine

Travelled with group
Disliked: Staff & service, property conditions & facilities
The Hotel is very well-located in Vieux Québec, easy walking to everything tourists are looking for. Quiet street. However, the Hotel is an old building & not very well-insulated inside. You can hear talking, snoring, etc. from the room beside you or noise in hallways when people come & go. The room was very small with a bathroom with no room for a sink, so the sink is right beside the bed. It was clean but needs more maintenance on doors sticking, hooks missing or broken, shower door misaligned, etc.
Stayed 1 night in Jul 2024

8/10 Good

Krystal, clinton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
N/a
Stayed 3 nights in Jul 2024

8/10 Good

Marek-Jerzy

Travelled with partner
Liked: Cleanliness
Quiet at night, close to Chateau Frontenac and other attractions.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jul 2024

6/10 Okay

Sonia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Silvie

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Communication is strictly via messaging, text or phone. The room was very small and cramped. We were situated on the ground floor on an alleyway (so no opening curtains!). The acoustics in this building allow you to hear every little sound coming from adjacent rooms. The area itself is quiet and convenient. There were some simple maintenence issues that need attention.
Stayed 3 nights in Jul 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was the perfect temperature. Comfortable beds!
Stayed 1 night in Jul 2024

10/10 Excellent

Chantelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect weekend hotel for Quebec City getaway Central, reasonable, private, quiet, older/smallish but nice rooms, beds and amenities
Stayed 2 nights in Jul 2024

8/10 Good

Joanne

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Chi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024