Le Bonne Entente

4.5 star property
Family-friendly 4.5-star hotel near Aquarium of Quebec

Choose dates to view prices

Photo gallery for Le Bonne Entente

Couples treatment rooms, hot tub, body treatments, aromatherapy
Bar (on property)
Interior
Front of property
2 restaurants, breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • Air conditioning

Explore the area

Map
3400 chemin Sainte-Foy, Québec City, QC, G1X1S6
  • Aquarium of Quebec
    ‪4 min drive‬
  • Laurier Quebec
    ‪4 min drive‬
  • Laval University
    ‪5 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪8 min drive‬

Room options

Business Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Cocooning Room, 1 King Bed

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Terzo Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Distinctive Room, 1 Queen bed

  • 35.0 sq m
  • Sleeps 2
  • 1 Queen Bed

Terzo Room, 1 King Bed

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, Business Lounge Access

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Classic Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Suite Bonne Entente, 2 Double Beds + 1 Double Sofa Bed

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Family Room, 1 king bed and 2 twin beds

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Terzo Room, 2 Double Beds (Accessible)

  • Sleeps 4
  • 2 Double Beds

Business Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Classic Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite Spa, 1 King Bed + 1 Double Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Distinctive Room, 1 King bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Classic Queen Suite Plus, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Business Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Urbania Suite, 1 king bed + 1 double bed (business Lounge Access)

  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Distinctive Suite, 1 King Bed, Fireplace

  • Sleeps 2
  • 1 King Bed

Loft, 1 King bed

  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Business Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite Urbania, 1 Queen Bed + 1 Double Sofa Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Distinctive Suite, 1 King bed

  • Sleeps 2
  • 1 King Bed

Loft Urbania, 1 king Bed (Business Lounge Access)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Québec City

Sainte-Foy-Sillery-Cap-Rouge stay.Your stay at this Sainte-Foy-Sillery-Cap-Rouge hotel places you within 3 miles (5 km) of Base de plein air de Sainte-Foy and Saint Lawrence River. Parc de la Plage-Jacques-Cartier and Laurier Quebec are also within 3 miles (5 km).

What's nearby

  • Quebec Bridge - 4 min drive
  • Aquarium of Quebec - 4 min drive
  • Laurier Quebec - 4 min drive
  • Laval University - 5 min drive
  • Laval University Hospital - 5 min drive

Getting around

  • Quebec Sainte-Foy Station - 8 min drive
  • Quebec City Jean Lesage Intl. Airport (YQB) - 8 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Restaurant le Subtil - ‬16 min walk
  • ‪Pacini - ‬19 min walk
  • ‪Tim Hortons - ‬16 min walk
  • ‪Travelodge by Wyndham Hotel & Convention Centre Quebec City - ‬3 min drive

About this property

Le Bonne Entente

Family-friendly 4.5-star hotel near Aquarium of Quebec
Le Bonne Entente offers its guests a full-service spa, a hot tub, and a sauna. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and wired Internet is free in public spaces.

Business amenities include a business center and meeting rooms. A children's pool, a seasonal outdoor pool, and a nightclub are also featured at the luxury Le Bonne Entente. For a fee, parking is available.

This 4.5-star Québec City hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • Nightclub
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Le Bonne Entente offers 160 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided.

The onsite spa has 20 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, French

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Uncovered self parking on site (CAD 20 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee daily 7 AM–9:30 AM: CAD 10-25 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Art gallery
  • Children's pool
  • Full-service spa
  • Nightclub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Handrails in hallways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 23:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee (February 28 - March 09): CAD 34.49 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Fitness center access
  • Health club access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski storage
  • Spa access
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CAD 10 to 25 per person
  • Uncovered self parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 75 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 2024-11-30, 005843

We should mention

  • The seasonal pool will open in May and close in October.

Property is also known as

Bonne Entente
Bonne Entente Hotel
Bonne Entente Hotel Quebec
Bonne Entente Quebec
Chateau Bonne Entente Hotel Quebec City
Chateau Bonne Entente Sainte Foy
Hotel Le Bonne Entente Quebec/Quebec City
Le Bonne Entente Hotel
Le Bonne Entente Québec City
Le Bonne Entente Hotel Québec City

Le Bonne Entente Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 746 out of 1383 reviews
Rating 8 - Good. 318 out of 1383 reviews
Rating 6 - Okay. 182 out of 1383 reviews
Rating 4 - Poor. 83 out of 1383 reviews
Rating 2 - Terrible. 54 out of 1383 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

alek

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Danny

Stayed 1 night in Nov 2024

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Lyndis

Business traveller
Liked: Cleanliness, property conditions & facilities
5 star hotel this is not. The room i stayed in was dark and dated, not reflective of the photos on expedia or google. Staff was cordial but not overly welcoming, there was no doorman to help with luggage. The location was convenient for a work function I was attending.
Stayed 1 night in Oct 2024

10/10 Excellent

Rehan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. What I did not like is that the rate given by Expedia did not include parking. The hotel staff told me that their rate when sold through them is included. Expedia should have rates that include parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Anjana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Ann Marie

Liked: Cleanliness, staff & service
Like: Very nice staff and bosses. Most Likeable was Julia who works in the Urbania Lounge. Amazing young Girl. We really liked Her. Great Job Julia! Improvement needed: Urbania Rooms are now dated. Tables are scratched, old couches. 3 star now. Was once a 5 star. But not anymore. Lounge access included but food needs to vary daily. Restaurant: On both days, our poached eggs were so OVER cooked and cold. One day 1, we did not say one word. We just left the eggs on our plate. They were Cold and Hard. (???). On day 2, we asked our waitress for soft poached eggs, freshly cooked, and the waitress said, “absolutely, no problem - I will let the kitchen know”. When our poached eggs arrived, they were cold and hard again. The waitress brought our breakfast plate back to the kitchen. We asked her for hot / freshly cooked soft poached eggs once again. When our plate was served a 2nd time, the eggs were hard and not freshly cooked. Just reheated. The PLATE was burning hot. Again, we left the egg on the plate. Huge disappointment. Le Bonne Entente was once a 5 star Hotel, with the best food in town WITH a Chef who would have never served poached eggs cold and hard. (3 times in a row). We were shocked. The waitress tried to help. Thank you for that. The kitchen did nothing to fix this situation. Too bad. I have enjoyed Staying here for 30 years while working on the road, throughout my career. We will have to go elsewhere next time. Nice staff and Mr Giguère are great.
Stayed 2 nights in Oct 2024

8/10 Good

Julie

Stayed 1 night in Oct 2024

8/10 Good

Tristan

Travelled with partner
Liked: Staff & service, property conditions & facilities
The rooms were average but the hotel was nice, maybe needs more security or surveillance I spotted a couple doing the deed in the public jacuzzi. The employees were kind.
Stayed 1 night in Oct 2024

10/10 Excellent

Rekha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place will stay again
Stayed 1 night in Oct 2024

6/10 Okay

Sylvie

Business traveller
Liked: Property conditions & facilities
Déception pour cet hôtel
J’ai plusieurs commentaires à faire de cet hôtel. Pour mon expérience à moi,c est pour le travail.Je suis arrivée 20 mins d’avance qu’il m’a dit et que ma chambre n’était pas prête . J’ai dis pas de problème , je ne le savais pas ( 16:00) généralement c est 15;00. Il me dit je vais regarder si j’en ai une autre de prête . (!) je dis non non je préfère attendre ma chambre pour ne pas que vous me donniez autre chose . Il me dit non vous avez réservé une chambre plus luxueuse , elles sont toutes pareilles . J’arrive à ma chambre , il pleut je suis déçue de la vue : stationnement en plus j’ai le véhicule de l’hôtel en plein dans ma vue . Le lendemain je vais déjeuner , le buffet ne m’inspire pas (21,00) je prends œufs bénédictine ( 26,00) Je reçois un pain , 2 œufs , sauce that’s it!! Pas de fruits nada!! Je regarde dehors et wow c est ben beau . Il fait soleil . Je repars et je commence à faire le tour pour pouvoir quitter aller à ma réunion , et je vois toutes les belles vues que les chambres ont . J’envoie un message à 11:00 faisant part de ma déception et on me réponds à 21:00 genre pour me dire d’appeler la prochaine fois et demander mais pas certain que je l’aurai ma vue J’arrive un lundi soir , l’hôtel n’est pas pleine , ma chambre n’est pas prête à 15:40 et on me donne une vue sur un camion ?Vraiment ?Après avoir payé un déjeuner à 26,00? Chambre plus luxueuse qu’on me dit ? Un souper également cher je dirais .Une facture avec stationnement payant. Surprisesen surprises
Stayed 2 nights in Oct 2024

10/10 Excellent

Yeng N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Bianka

Stayed 1 night in Sep 2024

8/10 Good

Melanie

Stayed 1 night in Oct 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Christian

Stayed 2 nights in Sep 2024

8/10 Good

Christine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got woken up early by maintenance workers and their leaf blowers...
Stayed 1 night in Oct 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities
This is an exquisite hotel abounding with old world charm and a relaxed resort style layout. You feel as if you have stepped into an earlier period in French history. The outside amenities are truly impressive. They have a beautiful waterfall with lovely gardens surrounding the property. There is a fabulous pool and jacuzzi to enjoy. The rooms are very modern with an old fashioned twist. The restaurant and bar offer great food with a nice ambiance. I highly recommend this hotel to anyone wanting to capture the essence and beauty of Quebec City.
Stayed 1 night in Sep 2024

10/10 Excellent

Benoit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jenna

Stayed 1 night in Aug 2024

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024