We booked using reviews on hotels.com as a bit of a guide and I definitely wouldn’t rate a 9/10. I’d give it a 6/10. Staff was friendly, banana bread was delicious, and the view was beautiful. Upon our arrival, there was a hair wad in the toilet, sheets felt like paper, beds were uncomfortable, and there was no heat/ac or even a fan in the rooms. Road to the property was terrible, but we knew that ahead of time. Just a meh stay.