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Balmoral Lodge

4.0 star property
4-star lodge near Queenstown Gardens

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Photo gallery for Balmoral Lodge

Superior Double Room, 1 King Bed
Deluxe House, Lake View | Lobby lounge
Luxury Apartment, 2 Bedrooms | Living area
Luxury Apartment, 2 Bedrooms | View from room
Deluxe Studio | Lake view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry
  • Housekeeping

Explore the area

View in a map
24 York Street, Queenstown, Otago, 9348
  • Place, Queenstown Gardens
    ‪7 min walk‬
  • Place, TSS Earnslaw Steamship
    ‪12 min walk‬
  • Place, Skyline Queenstown
    ‪16 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

Room options

View all photos for Luxury Apartment, 2 Bedrooms

Luxury Apartment, 2 Bedrooms | Living area

Luxury Apartment, 2 Bedrooms

7.4 out of 10
Good
(3 reviews)
  • Lake view
  • 35 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds and 2 Twin Beds OR 2 King Beds and 4 Twin Beds

View all photos for Luxury Studio, 1 King Bed, Lake View

Premium bedding, blackout drapes, soundproofing, iron/ironing board

Luxury Studio, 1 King Bed, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio

Free toiletries, hair dryer, bathrobes, towels

Deluxe Studio

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite

Premium bedding, blackout drapes, soundproofing, iron/ironing board

Deluxe Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Premium bedding, blackout drapes, soundproofing, iron/ironing board

Superior Double Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Queenstown

City center stay.With a stay at this Queenstown City Centre lodge, you'll be within half a mile (1 km) of Queenstown Gardens and 2 miles (3 km) of TSS Earnslaw Steamship. Lake Wakatipu and Skyline Queenstown are also within 2 miles (3 km).
View more Lodges in QueenstownOpens in a new window

What's nearby

  • Queenstown Gardens - 7 min walk - 0.6 km
  • Queenstown Mall - 8 min walk - 0.7 km
  • Skycity Queenstown Casino - 10 min walk - 0.9 km
  • TSS Earnslaw Steamship - 12 min walk - 1.0 km
  • Skyline Queenstown - 16 min walk - 1.4 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 11 min drive

Restaurants

  • ‪“Life’s a Grind” Coffee - ‬12 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Novotel Queenstown Lakeside - ‬12 min walk
  • ‪Odd Saint - ‬13 min walk
  • ‪Cookie Time - ‬12 min walk

About this property

Balmoral Lodge

4-star lodge near Queenstown Gardens
As a guest of Balmoral Lodge, you'll find a terrace, barbecue grills, and ski storage. WiFi and wired Internet are free in public spaces. Balmoral Lodge also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free. A complete renovation of Balmoral Lodge was completed in July 2022.

This 4-star Queenstown lodge is smoke free.

  • 6 guestrooms or units
  • 3 levels
  • Ski equipment storage
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site
Balmoral Lodge offers 6 accommodations with coffee/tea makers and bathrobes. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Queenstown lodge provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Ski shuttle nearby
  • Free extended parking on site

Things to do

  • Books
  • Hiking/biking trails
  • Piano
  • Ski storage
  • Video library

Accessibility

  • No elevator

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests should note that the Gorge Road Apartment is located approximately a 5-minute drive from the property. Check-in and key collection is based at the property located at 24 York Street.

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Balmoral Lodge
Balmoral Lodge Queenstown
Balmoral Queenstown
Balmoral Lodge Lodge
Balmoral Lodge Queenstown
Balmoral Lodge Lodge Queenstown

Frequently asked questions

How close is Balmoral Lodge to the airport?

Balmoral Lodge is 4.1 mi (11-min drive) away from the Queenstown Intl. Airport (ZQN) airport, the closest popular airport to the property.

Does Balmoral Lodge have an airport shuttle?

Airport shuttle services are not available at Balmoral Lodge.

How close is Balmoral Lodge to the beach?

This lodge is a short 10-minute walk from Queenstown Beach and 3.6 mi (11-min drive) from Frankton Beach. Don't forget your sunscreen!

Does Balmoral Lodge offer free breakfast?

Balmoral Lodge does not offer free breakfast.

Is there a casino at Balmoral Lodge?

No, there is no casino at this lodge, but Skycity Queenstown Casino (14-min walk) and SKYCITY Wharf Casino (16-min walk) are nearby.

What time is check-in at Balmoral Lodge?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Balmoral Lodge?

This lodge offers free self parking and extended parking.

Does Balmoral Lodge have a pool?

Balmoral Lodge does not have a pool.

Does Balmoral Lodge have a spa?

There are no spa services available at this lodge.

How close is Balmoral Lodge to downtown Queenstown?

Balmoral Lodge is 0.5 mi away from Queenstown.

Balmoral Lodge Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 120 out of 142 reviews
Rating 8 - Good. 16 out of 142 reviews
Rating 6 - Okay. 3 out of 142 reviews
Rating 4 - Poor. 2 out of 142 reviews
Rating 2 - Terrible. 1 out of 142 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Lachlan

Stayed 5 nights in Nov 2025

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025

10/10 Excellent

Ebony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balmoral Lodge was the perfect place to stay in Queenstown. The location is unbeatable—close to town but peaceful with stunning lake and mountain views. The facilities were spotless and well-equipped, and the space felt warm and comfortable. What really stood out was the incredible hospitality—so welcoming and helpful throughout our stay. We felt right at home. Would 100% stay here again. Highly recommended!
Stayed 3 nights in Aug 2025

10/10 Excellent

Chika

Stayed 3 nights in Mar 2025

10/10 Excellent

Stephen

Stayed 2 nights in Mar 2025

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Mar 2025

10/10 Excellent

Chandra

Stayed 3 nights in Feb 2025

2/10 Terrible

Deborah

Disliked: Staff & service
I was NOT able to stay here due to health problems and the vertical climb to lodge. The property assured me I would get a refund, because they were able to rent unit that very same day. At this time i have NOT received the credit. Expedia was NOT available to assist with this issue
Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was wonderful. Loved the daily muffins. It is a steep climb to the property from downtown. Good hike or take a cab back. Very comfy bed. Limited kitchen access but was able to use microwave w owner’s permission.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jayashree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Balmoral Lodge

We had a great stay at Balmoral Lodge. The lodge is in a beautiful location overlooking the lake. The property is a little dated but the rooms are comfortable and well-appointed.
Stayed 4 nights in Jan 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures of the views for Thai place didn’t do this place justice. Our views from our windows were gorgeous! The Hostess was very nice and receptive to our needs. Although the house was on a busy street, we didn’t feel like the place was too noisy. Easy walking distance to downtown, bit of a climb coming back from CBD. Highly recommended for extended stays, just make sure you plan for breakfasts.
Stayed 8 nights in Jan 2025

10/10 Excellent

Desiree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, close to the city centre however far enough away you’re not in the chaos. Amazing views from the room. The staff and owner were so lovely and their little dog Benji was very welcoming. Would definitely be staying here again when we come back!
Stayed 8 nights in Dec 2024

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot

Every detail is attended too. Muffins and tea in my room in the morning and snacks and cocktails in living room in the evening. Views were amazing and landlady went above and beyond to be helpful to me. Loved this place. A little piece of serenity.
Stayed 2 nights in Dec 2024

8/10 Good

Shirley

Stayed 3 nights in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was perfect for my partner and I for 5 nights. The view was perfect and the place was clean and comfortable. We will be back if we ever return to Queenstown again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Diarmuid

Stayed 3 nights in Apr 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great hospitality and great views
Stayed 2 nights in Apr 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just up the road from tons of restaurants and shopping
Stayed 2 nights in Mar 2024

10/10 Excellent

omar anselmo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place! The staff is very kind! We recommend ir so much!
Stayed 3 nights in Mar 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly Host, so helpful & welcoming I will be back !!
Stayed 2 nights in Mar 2024

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with exceptional lake and mountain views. Views and rooms are as lovely as the promo photos . Cosy, comfortable, welcoming owner and very helpful staff. Friendly atmosphere.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sheilah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Balmoral Lodge was a great spot for our Queenstown stay. Although it was up the hill, it was quite convenient and provided a beautiful view of the lake. Our stay was wonderful and would highly recommend it to visitors. We also really appreciated on-site parking!
Stayed 3 nights in Feb 2024