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Balmoral Lodge

4.0 star property
4-star lodge near Queenstown Gardens

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Photo gallery for Balmoral Lodge

Deluxe Studio | Lake view
Luxury Apartment, 2 Bedrooms | Living area
Exterior
Deluxe House, Lake View | Private kitchen
Deluxe House, Lake View | Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
24 York Street, Queenstown, Otago, 9348
  • Queenstown Gardens
    ‪10 min walk‬
  • TSS Earnslaw Steamship
    ‪15 min walk‬
  • Skyline Queenstown
    ‪20 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Studio Suite

LCD TV, books, video library

Deluxe Studio Suite

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Studio, 1 King Bed, Lake View

Premium bedding, blackout drapes, soundproofing, iron/ironing board

Luxury Studio, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment, 2 Bedrooms

Luxury Apartment, 2 Bedrooms | Living area

Luxury Apartment, 2 Bedrooms

  • Lake view
  • 35 sq m
  • Sleeps 4
  • 2 King Beds and 2 Twin Beds OR 2 King Beds and 4 Twin Beds

View all photos for Deluxe Studio

Free toiletries, hair dryer, bathrobes, towels

Deluxe Studio

  • Lake view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Premium bedding, blackout drapes, soundproofing, iron/ironing board

Superior Double Room, 1 King Bed

  • Lake view
  • Sleeps 2
  • 1 King Bed

About the area

Queenstown

City center stay.Within a 15-minute walk of this Queenstown City Centre lodge, you'll find Queenstown Gardens and TSS Earnslaw Steamship. Lake Wakatipu and Skyline Queenstown are also within 2 miles (3 km).
View more Lodges in QueenstownOpens in a new window

What's nearby

  • Queenstown Gardens - 10 min walk - 0.9 km
  • Queenstown Mall - 11 min walk - 0.9 km
  • TSS Earnslaw Steamship - 15 min walk - 1.3 km
  • Skyline Queenstown - 20 min walk - 1.7 km
  • Bob's Peak - 14 min drive - 5.0 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Cookie Time - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Rata - ‬10 min walk
  • ‪Kfc - ‬11 min walk

About this property

Balmoral Lodge

4-star lodge near Queenstown Gardens
As a guest of Balmoral Lodge, you'll find a terrace, barbecue grills, and ski storage. WiFi and wired Internet are free in public spaces. Balmoral Lodge also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free. A complete renovation of Balmoral Lodge was completed in July 2022.

This 4-star Queenstown lodge is smoke free.

  • 6 guestrooms or units
  • 3 levels
  • Ski equipment storage
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • No smoking on site
Balmoral Lodge offers 6 accommodations with coffee/tea makers and bathrobes. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Queenstown lodge provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Portuguese

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Ski shuttle nearby
  • Free extended parking on site

Things to do

  • Books
  • Hiking/biking trails
  • Piano
  • Ski storage
  • Video library

Accessibility

  • No elevator

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:30 AM - 8:30 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests should note that the Gorge Road Apartment is located approximately a 5-minute drive from the property. Check-in and key collection is based at the property located at 24 York Street.

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Balmoral Lodge
Balmoral Lodge Queenstown
Balmoral Queenstown
Balmoral Lodge Lodge
Balmoral Lodge Queenstown
Balmoral Lodge Lodge Queenstown

Balmoral Lodge Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 107 out of 129 reviews
Rating 8 - Good. 16 out of 129 reviews
Rating 6 - Okay. 3 out of 129 reviews
Rating 4 - Poor. 2 out of 129 reviews
Rating 2 - Terrible. 1 out of 129 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chandra

Stayed 3 nights in Feb 2025

10/10 Excellent

Jayashree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Balmoral Lodge

We had a great stay at Balmoral Lodge. The lodge is in a beautiful location overlooking the lake. The property is a little dated but the rooms are comfortable and well-appointed.
Stayed 4 nights in Jan 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures of the views for Thai place didn’t do this place justice. Our views from our windows were gorgeous! The Hostess was very nice and receptive to our needs. Although the house was on a busy street, we didn’t feel like the place was too noisy. Easy walking distance to downtown, bit of a climb coming back from CBD. Highly recommended for extended stays, just make sure you plan for breakfasts.
Stayed 8 nights in Jan 2025

10/10 Excellent

Desiree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, close to the city centre however far enough away you’re not in the chaos. Amazing views from the room. The staff and owner were so lovely and their little dog Benji was very welcoming. Would definitely be staying here again when we come back!
Stayed 8 nights in Dec 2024

10/10 Excellent

Jessie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot

Every detail is attended too. Muffins and tea in my room in the morning and snacks and cocktails in living room in the evening. Views were amazing and landlady went above and beyond to be helpful to me. Loved this place. A little piece of serenity.
Stayed 2 nights in Dec 2024

8/10 Good

Shirley

Stayed 3 nights in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was perfect for my partner and I for 5 nights. The view was perfect and the place was clean and comfortable. We will be back if we ever return to Queenstown again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Diarmuid

Stayed 3 nights in Apr 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great hospitality and great views
Stayed 2 nights in Apr 2024

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just up the road from tons of restaurants and shopping
Stayed 2 nights in Mar 2024

10/10 Excellent

omar anselmo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place! The staff is very kind! We recommend ir so much!
Stayed 3 nights in Mar 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly Host, so helpful & welcoming I will be back !!
Stayed 2 nights in Mar 2024

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place with exceptional lake and mountain views. Views and rooms are as lovely as the promo photos . Cosy, comfortable, welcoming owner and very helpful staff. Friendly atmosphere.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sheilah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Balmoral Lodge was a great spot for our Queenstown stay. Although it was up the hill, it was quite convenient and provided a beautiful view of the lake. Our stay was wonderful and would highly recommend it to visitors. We also really appreciated on-site parking!
Stayed 3 nights in Feb 2024

10/10 Excellent

Huong

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, spacious and classy decorations accommodation with beautiful view of lake Wakatipu and the mountains behind.
Stayed 1 night in Mar 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service
Vid is an AWESOME host!! The lodge is clean, walkable, has great parking and very comfortable beds!
Stayed 3 nights in Feb 2024

10/10 Excellent

Jean

Just amazing! Loved everything about it. Rafaela was absolutely wonderful.
Stayed 2 nights in Feb 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balmoral Lodge is a house up the hill from the centre of Queenstown. It is a nice clean house and our room had its own good clean bathroom and shower. The lady who comes in each day to clean the rooms is so kind and helpful and did our washing for us. It is a steep hill to walk from town but if you don't want the 10 minute walk it's easy enough to grab a cab.
Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Great Views. Subpar Everywhere Else.

We spent 12 nights in New Zealand and the two at the Balmoral were the lowlight. While the view was magnificent and exactly as pictured, the room itself was stuffy, with mold in the heavy curtains, carpets, or both. The Balmoral uses candles and incense and open windows to mask the room's condition; when Queenstown's colder evening temps led to closing our room's windows, the inside air not only became unpleasant, but for anyone with allergies or any respiratory issues, nearly unbreathable (note that without screens on the windows, bugs and flies also freely entered...which is not a fault of the owner/operator, just something to be aware of as a future guest). We spent the first night weighing whether to check-out early and eat the cost of our second night (as the Hotels.com booking, done weeks earlier, was non-refundable, a red flag to us for future bookings) and only limited options (during high season, for under $400/night) prevented that outcome. With that all said, for older couples this place may be exactly what they're after! But for us it was not. Details like a bathtub with a rounded half shower curtain were odd and the uphill location (that provided the great view) requires a fitness level for returning at night's end.
Stayed 2 nights in Jan 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible view from room!
Stayed 2 nights in Jan 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Sumev

Stayed 2 nights in Dec 2023