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Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property
4-star eco-certified hotel in Queenstown City Centre

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Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Breakfast served, local cuisine
View from property
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
Apartment, 2 Bedrooms

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Room service
  • Gym

Explore the area

Map
88 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    ‪7 min walk‬
  • Queenstown Mall
    ‪11 min walk‬
  • Skyline Queenstown
    ‪20 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior 2 Queen

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Queen

  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Lakeview 2 Queen

In-room safe, desk, blackout drapes, iron/ironing board

Superior Lakeview 2 Queen

  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Lakeview Queen

In-room safe, desk, blackout drapes, iron/ironing board

Superior Lakeview Queen

  • 34 sq m
  • Lake view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 44 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Accessible 1 King

Superior Accessible 1 King

Superior Accessible 1 King

  • Sleeps 2
  • 1 King Bed

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About the area

Queenstown

Central Queenstown getaway .Within a 10-minute walk of this Queenstown City Centre hotel, you'll find St Josephs Parish and Queenstown Gardens. Queenstown Beach and Queenstown Ice Arena are also within half a mile (1 km).

What's nearby

  • Queenstown Gardens - 7 min walk - 0.6 km
  • Queenstown Mall - 11 min walk - 1.0 km
  • TSS Earnslaw Steamship - 15 min walk - 1.3 km
  • Kiwi and Birdlife Park - 18 min walk - 1.6 km
  • Skyline Queenstown - 20 min walk - 1.7 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 7 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Cookie Time - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Rata - ‬11 min walk
  • ‪Kfc - ‬12 min walk

About this property

Copthorne Hotel & Apartments Queenstown Lakeview

4-star eco-certified hotel in Queenstown City Centre
Copthorne Hotel & Apartments Queenstown Lakeview offers its guests a hot tub and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A library, ski storage, and tour/ticket assistance are also featured at the eco-certified Copthorne Hotel & Apartments Queenstown Lakeview. Limited free parking is available on a first-come, first-served basis.

This 4-star Queenstown hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 4 levels
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Copthorne Hotel & Apartments Queenstown Lakeview offers 85 accommodations with safes and hair dryers. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Library
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses a grey water recycling system and eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Copthorne Hotel & Apartments Queenstown Lakeview Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 377 out of 1002 reviews
Rating 8 - Good. 408 out of 1002 reviews
Rating 6 - Okay. 152 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to downtown Queenstown, and nice patio overlooking the lake!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean comfortable and a great view of the Lake
Stayed 2 nights in Jan 2025

4/10 Poor

Annalene

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Needs a lot of improvement in all areas…
Stayed 5 nights in Jan 2025

10/10 Excellent

Narendrn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good lake view and close to the cbd
Stayed 1 night in Dec 2024

4/10 Poor

Ramnath

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

8/10 Good

Hamish

Stayed 1 night in Dec 2024

8/10 Good

Tan

Travelled with family
Liked: Property conditions & facilities, room comfort
Loft unit with great balcony view
Nice loft unit with great view of the lake from balcony.
Stayed 2 nights in Jan 2025

8/10 Good

Ferdinand

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
very nice view of lake wakatipu from third floor
Stayed 1 night in Dec 2024

2/10 Terrible

Keshar

Disliked: Cleanliness, staff & service, property conditions & facilities
Very rude Staff, charged me $20 for local phone calls, which they had not mentioned
Stayed 2 nights in Dec 2024

6/10 Okay

Yisu

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
There was stain on cup train and hair on towel.
Stayed 1 night in Jan 2025

8/10 Good

Altaf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Views
The location of the hotel is excellent with great lake views.The hotel is located in the heart of Queenstown.
Stayed 2 nights in Dec 2024

8/10 Good

Jerome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of property is very accessible to the the town and near the garden.
Stayed 5 nights in Dec 2024

8/10 Good

Adrienne

Stayed 5 nights in Dec 2024

6/10 Okay

Ama Sankalpi Perera Jayasuriya

Stayed 3 nights in Dec 2024

8/10 Good

Prachi Shriram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spent two nights at this property. Had a non smokering room which we thought was great as none of us (4 adults) smoke however the entire room was stinking of fried fish. Quite a task getting rid of the smell. Other than this, our stay was quite comfortable. Room was a duplex, bedrooms upstairs and two balconies with lake views that was amazing to wake up to, basic amenities though no hair dryer or personal care kits. Parking was available on site though on first come first served basis so no booking or allocation. Would definitely recommend staying here, especially for the views.
Stayed 2 nights in Dec 2024

8/10 Good

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic views
Amazing views from balcony of surrounding mountains and lake Large living room and beds super comfy Stairs led to bedrooms - which was a challenge with a one year old Basic cooking equipment and Laundry access Two bathrooms and toilet down stairs so good for families 10 minutes to walk to town steep hill Restaurant down stairs only used once
Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again.
The room was spacious and clean. The view was awesome. We like the spa tub, there was room for 4 adults and 1 child. The beds were comfortable. We used the washer/dryer (one dryer did not work well, but we managed to get our 4 loads done). We were happy we got a parking stall. There are stairs to consider though. Breakfast was good, a number of choices to choose from.
Stayed 1 night in Dec 2024

6/10 Okay

Hojat

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The rooms are generally ok but be aware they are pretty old buliding and the floor cracks whenever you walk !! Also do not risk taking your car as theres no guarantee for available car park and the car park size is terribly small you will have a challenge to fit a mid size car
Stayed 3 nights in Dec 2024

8/10 Good

Varun

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
There was a plumbing issue in the washroom which resulted in water leakage from the sink. Also it was the exact same spread in the breakfast buffet across 4 days which was monotonous. Apart from those 2 issues everything else was fine. The location is excellent with beautiful lake views and access to public transportation. The town centre was walkable and the property had ample parking. Staff was friendly and eager to help.
Stayed 4 nights in Dec 2024

10/10 Excellent

Amol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in front of the lake, spacious rooms, amazing service, free parking.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ayesha Arif

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lake view. Excellent location.
Stayed 3 nights in Dec 2024

8/10 Good

Stephen Grayham

Travelled with family and small children
Liked: Cleanliness, staff & service
We had the two bed apartment , amazing views very clean but in need of an update and the whole place needs freshening up re paint work and general fixing up. But those views are perfection. Pros: the views and location. Cons: Restaurant and Bar a zero as neither were open and for the price that needs to be rectified. Overall I would still recommend especially with family’s
Stayed 7 nights in Dec 2024

6/10 Okay

kyron

Travelled with family
Accommodation was average, the room was very stuffy, and decor was very dated. Breakfast didn't cater for gluten free options
Stayed 1 night in Dec 2024

10/10 Excellent

Sharareh

Stayed 3 nights in Nov 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024