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Hilton Queenstown Resort & Spa

5.0 star property
Luxurious 5-star hotel with spa

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Photo gallery for Hilton Queenstown Resort & Spa

Restaurant
Suite, 1 Bedroom (Residence) | Private kitchen
Lake
Room, 1 King Bed (Relaxation) | Exterior
Room, 1 Queen Bed, Accessible

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • Bar
  • Spa
  • Breakfast available

Explore the area

Map
Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300
  • Queenstown Event Centre
    ‪4 min drive‬
  • Queenstown Gardens
    ‪10 min drive‬
  • Skyline Queenstown
    ‪12 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe 2 Bedrooms, Lake View (Residence)

Deluxe 2 Bedrooms, Lake View (Residence) | View from room

Deluxe 2 Bedrooms, Lake View (Residence)

  • 100 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

  • 44 sq m
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

  • 45 sq m
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (Residence)

Suite, 2 Bedrooms (Residence) | Private kitchen

Suite, 2 Bedrooms (Residence)

  • 100 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Deluxe Room, 1 King Bed

  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Room, 1 King Bed

  • 44 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite)

  • 54 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus)

  • 44 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation)

  • 46 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Residence)

Suite, 1 Bedroom (Residence) | Resort view

Suite, 1 Bedroom (Residence)

  • 60 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room, Lake View

  • 44 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Building design

Kamana Lakehouse

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (415)
The price is CA $421
per night
CA $484 total
includes taxes & fees
25 Mar - 26 Mar
Kamana Lakehouse

About the area

Kawarau Falls

Near the airport.Stay at this Kawarau Falls hotel and you'll be within half a mile (1 km) of Lake Wakatipu and 2 miles (3 km) of The Kingston Flyer. Remarkables Park Town Centre and Frankton Beach are also within 2 miles (3 km).
View more Resorts in Kawarau FallsOpens in a new window

What's nearby

  • Remarkables Park Town Centre - 4 min drive - 3.5 km
  • Queenstown Event Centre - 4 min drive - 4.2 km
  • Queenstown Gardens - 10 min drive - 9.6 km
  • Queenstown Mall - 10 min drive - 10.0 km
  • Skyline Queenstown - 12 min drive - 10.7 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 4 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Airspresso Airport Cafe Queenstown - ‬4 min drive
  • ‪Rata - ‬10 min drive
  • ‪Manaia Lounge - ‬4 min drive
  • ‪Odd Saint - ‬11 min drive

About this property

Hilton Queenstown Resort & Spa

Luxurious 5-star hotel with spa
Hilton Queenstown Resort & Spa offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A fitness center, a sauna, and a rooftop terrace are also featured at the luxury Hilton Queenstown Resort & Spa. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 220 guestrooms or units
  • 8 levels
  • 3 buildings
  • Meeting rooms
  • Built in 2011
  • Terrace on the roof
  • Ski equipment storage
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Garden
  • Beauty salon
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Bar or lounge
  • Dining venue
Hilton Queenstown Resort & Spa offers 220 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes.

The onsite spa has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Afrikaans, Chinese (Mandarin), Czech, Dutch, English, French, German, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (NZD 16 per day)
  • Valet parking on site (NZD 40 per day; includes in/out privileges)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: NZD 30 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Free newspapers
  • Laptop-compatible safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 30 per person
  • Fee for in-room wireless internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Self parking fee: NZD 16 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent
  • Facilities fee: NZD 20 per person, per day and includes use of: hot tub; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Queenstown
Hilton Queenstown Resort
Hilton Resort Queenstown
Queenstown Hilton
Queenstown Resort
Resort Queenstown
Hilton Queenstown Hotel Queenstown
Hilton Queenstown Resort Spa
Hilton Queenstown & Spa
Hilton Queenstown Resort Spa
Hilton Queenstown Resort & Spa Resort
Hilton Queenstown Resort & Spa Kawarau Falls
Hilton Queenstown Resort & Spa Resort Kawarau Falls

Hilton Queenstown Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 561 out of 1003 reviews
Rating 8 - Good. 228 out of 1003 reviews
Rating 6 - Okay. 122 out of 1003 reviews
Rating 4 - Poor. 70 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Moon Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good environment and staffs are very friendly. Not over price to compare other hotel in queenstown. Water taxi is in front of hotel so easy to go out town and back .i was considered location but it is good and quiet , peaceful. After breakfast, i had walk belong to lake side. There has bar and outdoor seat in front of fire place . Comfortable and relaxing holiday in hilton. Name is not wrong to go and good value.
Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Stayed 1 night in Dec 2024

10/10 Excellent

Aneri Joykumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay. Everyone made us feel super welcomed and helped usncelebratenour anniversary in the best way!
Stayed 5 nights in Dec 2024

10/10 Excellent

SERGEY

Liked: Cleanliness
Everything is good
Stayed 1 night in Dec 2024

10/10 Excellent

Gurraj

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at Hilton Queenstown
Stayed 4 nights in Nov 2024

10/10 Excellent

Dan

Stayed 1 night in Nov 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't expect to have to pay for parking which is run by a private company. Free parking in the area is very limited.
Stayed 5 nights in Nov 2024

10/10 Excellent

Raven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Sudhir Bikram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Steve

Travelled with partner
Liked: Staff & service, amenities
Staff were very accommodating once any issue was brought to their attention. We were in two different rooms during our stay, both were tired and needed maintenance. one had terrible mouldy carpet outside the front door. The hallways smelt musty & damp. When dining in the main restaurant, we had excellent food and service on two occasions and very poor service & not so good food on the other couple of times. Different staff.
Stayed 5 nights in Nov 2024

6/10 Okay

Michael, New York

Stayed 1 night in Nov 2024

6/10 Okay

brian

Travelled with partner
Liked: Cleanliness
A Hilton wanting a 100$ deposit on my card… really? The bathroom needs a lot of additional light. Way too dark. Staff were very pleasant, I was just rather underwhelmed from beginning to end. Construction occurring at this time also
Stayed 1 night in Nov 2024

4/10 Poor

xiuying

Stayed 1 night in Oct 2024

10/10 Excellent

Maddison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a room on the bottom floor with a hot tub which also gave us easy access to the ferry into Queenstown and the same level as the breakfast buffet!
Stayed 4 nights in Nov 2024

10/10 Excellent

Patrycja

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Calum

Stayed 2 nights in Oct 2024

10/10 Excellent

Mikeala Oriwa

Stayed 3 nights in Oct 2024

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hilton Queenstown was a beautiful property! The staff were all very nice and helpful! They even upgraded us to a 2-bedroom apartment with a lake view! It was an incredible night!
Stayed 1 night in Nov 2024

10/10 Excellent

Rikka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt very luxurious! The staff are truly all so wonderful!
Stayed 5 nights in Nov 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff
Stayed 2 nights in Nov 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
pristine property
Stayed 3 nights in Nov 2024

10/10 Excellent

Owen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thanks will definitely stay again
Stayed 1 night in Nov 2024

8/10 Good

Jack

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Isis

The decor felt dark and outdated, which impacted the overall atmosphere of the space. The balcony facing the lake, while offering a beautiful view, was in need of a thorough cleaning; bird droppings on the glass balustrade and general grime detracted from the experience. Only basic bathroom amenities were provided, and oddly, there was only a single teaspoon for cutlery. On a positive note, the staff were genuinely lovely. However, given the limited amenities and upkeep issues, I didn’t feel it was worth the price and would likely choose other accommodations in the future.
Stayed 1 night in Nov 2024