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Holiday Inn Express And Suites Queenstown by IHG

4.0 star property
4-star eco-certified hotel in Queenstown City Centre

Choose dates to view prices

Photo gallery for Holiday Inn Express And Suites Queenstown by IHG

Courtyard
Exterior
Suite, 1 Bedroom, Mountain View | View from room
Exterior
Standard Room, 1 Queen Bed (Panoramic Window)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Gym
  • Bar
  • Housekeeping

Explore the area

Map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300
  • Queenstown Gardens
    ‪3 min walk‬
  • Queenstown Mall
    ‪6 min walk‬
  • Skyline Queenstown
    ‪15 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, View

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, View

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Panoramic Window)

Standard Room, 1 King Bed (Panoramic Window)

Standard Room, 1 King Bed (Panoramic Window)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, View (Gondola View)

Room, 1 Queen Bed (Gondola View)

Room, 1 Queen Bed, View (Gondola View)

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, View (Gondola View)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed, View (Gondola View)

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View (Gondola View)

Suite, 1 Bedroom (Gondola View)

Suite, 1 Bedroom, View (Gondola View)

  • 4 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View

Suite, 1 Bedroom, Mountain View

Suite, 1 Bedroom, Mountain View

  • 4 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mountain View

Standard Room, 1 Queen Bed, Mountain View

Standard Room, 1 Queen Bed, Mountain View

  • 4 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Standard Room, 1 King Bed, Mountain View | View from room

Standard Room, 1 King Bed, Mountain View

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Panoramic Window)

Standard Room, 1 Queen Bed (Panoramic Window)

Standard Room, 1 Queen Bed (Panoramic Window)

  • 2 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountain View

Standard Room, 2 Queen Beds, Mountain View

Standard Room, 2 Queen Beds, Mountain View

  • 24 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Bedroom

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Queenstown

Central Queenstown getaway .A stay at this Queenstown City Centre hotel places you steps from St Josephs Parish and within a 5-minute walk of Queenstown Gardens. Queenstown Arts Centre and Queenstown Beach are also within half a mile (1 km).

What's nearby

  • Queenstown Gardens - 3 min walk - 0.3 km
  • Queenstown Mall - 6 min walk - 0.6 km
  • TSS Earnslaw Steamship - 10 min walk - 0.9 km
  • Kiwi and Birdlife Park - 14 min walk - 1.2 km
  • Skyline Queenstown - 15 min walk - 1.3 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 12 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Cookie Time - ‬6 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Rata - ‬5 min walk
  • ‪Kfc - ‬7 min walk

About this property

Holiday Inn Express And Suites Queenstown by IHG

4-star eco-certified hotel in Queenstown City Centre
Holiday Inn Express And Suites Queenstown by IHG offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business center and 2 meeting rooms are available. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. Multilingual staff, ski storage, and tour/ticket assistance are also featured at the eco-certified Holiday Inn Express And Suites Queenstown by IHG. Parking is available for a fee.

This 4-star Queenstown hotel is smoke free.

  • 227 guestrooms or units
  • 5 levels
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2020
  • Continental breakfast (free)
  • Deli
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Dining venue
Holiday Inn Express And Suites Queenstown by IHG offers 227 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Queenstown hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Ski shuttle nearby
  • Self parking on site (NZD 25 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Helicopter/airplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch smart TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Express Suites Queenstown
Holiday Inn Express Suites Queenstown by IHG
Holiday Inn Express Suites (Opening Aug 2020)
Holiday Inn Express Suites Queenstown an IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Queenstown

Holiday Inn Express And Suites Queenstown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 692 out of 1001 reviews
Rating 8 - Good. 212 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Modern hotel, had everything we needed. Excellent hotel in Queenstown.
Stayed 3 nights in Jan 2025

10/10 Excellent

Megan

Stayed 1 night in Jan 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 5 nights in Dec 2024

10/10 Excellent

Kathleen, Turnersville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richard, the duty manager, and his team were excellent during the 4 nights we stayed in the hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Karene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy 5 minute walk to the lake but you have to walk back up a steep hill
Stayed 3 nights in Jan 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here, one of the best accommodations in town, stunning views from the lobby, clean rooms, friendly staff and great food at the buffet and restaurant. The coffee machine was tops, which it was available for use beyond the breaksfast window after 10am but overall loved it here. I'd definitely stay here when we return
Stayed 6 nights in Dec 2024

6/10 Okay

Sophia

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Queenstown is known to be pricey during the holidays and no surprise the rates were high, but if you are going to jack the rates up over the holidays at least staff the place properly. Check-in, service and breakfast were a zoo. Long waits and stressed staff. The rooms were very small for the price and there is completely inadequate parking at the hotel for the number of rooms they have (had to hunt around for nearby street parking each day). Would not go back again.
Stayed 4 nights in Dec 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed in the quality of the food in the dining area. Considering the high price of accommodation, I was
Stayed 4 nights in Jan 2025

6/10 Okay

Ian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Reception checkin from the bar was unusual and also slightly unwelcoming. Staff a bit frosty. Room was fine , with good quality bedding . Bathroom had glass enclosure that was seen through from the bedroom - a bit inconvenient for our family group Breakfast was good, typical English cooked breakfast buffet.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super friendly & accommodating. Will definitely be back!
Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, free breakfast an added bonus
Stayed 2 nights in Dec 2024

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow there are so many wonderful things to say about Holiday Inn Express and Suites Queenstown. We stayed there in May 2023 for 7 nights and here are the highlights: * We had a corner suite on the top floor which had a panoramic window and the snow-capped mountain views from both windows was spectacular! Aside from the stunning views at all times, the room was also clean. * The downstairs dining / lounge area near the lobby was large and great and a beautiful space! There were 2 fireplaces on either side - one had these 2 tall comfy armchairs and the other had more seating. Many of the tables had power to charge devices and you could hang in this downstairs area day or night, rather than just your room. After a long day trip to Milford Sound it was so convenient to just sit in one of the armchairs in front of the fireplace with a hot meal, watching sport. * Our stay included buffet breakfast which was nice and the staff were friendly. * The location of the hotel was convenient as it was a relatively short downhill walk to the centre of town and you soon got used to the uphill walk back to the hotel. We cannot recommend this hotel highly enough! On our return back to Queenstown a week later we stayed elsewhere in a different part of town, but it just wasn't as lovely as the Holiday Inn.
Stayed 7 nights in May 2023

8/10 Good

Arron Yau On

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 4 nights in Oct 2024

10/10 Excellent

Masaru

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean. Friendly staff.
Stayed 3 nights in Dec 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Christopher, Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely one of the best hotel breakfasts ever. I tried the hotel restaurant for dinner my first evening and the baked salmon was inedible, so I didn't try any other meals there. The standard of cleanliness was high. The bed was comfortable and the room quiet, albeit surprisingly small. First time in many years (ever?) to not have a microwave in a Holiday Inn. Fitness room equipment was minimal, again a surprise in comparison with other Holiday Inns.
Stayed 5 nights in Dec 2024

10/10 Excellent

SAMIP

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to all staff, great work.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jenine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient location, bus stop out the front, washing machines and dryer conveniently located in hotel, excellent breakfast buffet.
Stayed 3 nights in Dec 2024

8/10 Good

Lavleen

Stayed 4 nights in Dec 2024

10/10 Excellent

Dilshad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean.The staff was very supportive and helpful and the location was very convenient. Would definitely recommend.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mei

Stayed 1 night in Nov 2024

8/10 Good

Ellen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but no parking
Nice comfortable hotel with great lobby area for dining and walkable to town. Only downside was they did not have parking for us even though it was listed as an amenity. We had to park on the street
Stayed 1 night in Dec 2024

10/10 Excellent

Kirsten

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms with lovely views... breakfast included for everyone. Brand new ..looks like W chalet. Very cool.
Stayed 3 nights in Dec 2024