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Rydges Lakeland Resort Queenstown

3.5 star property
3.5-star eco-certified hotel in Queenstown City Centre

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Photo gallery for Rydges Lakeland Resort Queenstown

Exterior
Pool views, open daily
Interior entrance
Front of property
Pool views, open daily

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
38-54 Lake Esplanade, Queenstown, 9300
  • TSS Earnslaw Steamship
    ‪7 min walk‬
  • Skyline Queenstown
    ‪15 min walk‬
  • Queenstown Gardens
    ‪19 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪14 min drive‬

Room options

View all photos for Lake View King Room

Lake View King Room

Lake View King Room

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Lake View Family Room

Lake View Family Room

Lake View Family Room

  • Lake view
  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Lake View

Junior Suite, 1 Bedroom, Lake View

Junior Suite, 1 Bedroom, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Lake View Twin Room

Lake View Twin Room | Lake view

Lake View Twin Room

  • Lake view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Queenstown

Queenstown City Centre stay.Within a 10-minute walk of this Queenstown City Centre hotel, you'll find Lake Wakatipu and SKYCITY Wharf Casino. Steamer Wharf and TSS Earnslaw Steamship are also within half a mile (1 km).

What's nearby

  • TSS Earnslaw Steamship - 7 min walk - 0.6 km
  • Queenstown Mall - 11 min walk - 1.0 km
  • Kiwi and Birdlife Park - 13 min walk - 1.2 km
  • Skyline Queenstown - 15 min walk - 1.3 km
  • Queenstown Gardens - 19 min walk - 1.6 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 14 min drive

Restaurants

  • ‪Fergburger - ‬9 min walk
  • ‪Patagonia Chocolates - ‬8 min walk
  • ‪Smiths Craft Beer House - ‬8 min walk
  • ‪Mrs. Ferg Beach Street - ‬7 min walk
  • ‪Madam Woo - ‬9 min walk

About this property

Rydges Lakeland Resort Queenstown

3.5-star eco-certified hotel in Queenstown City Centre
Rydges Lakeland Resort Queenstown offers its guests an outdoor pool and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7126 square feet (662 square meters) and includes conference space. Multilingual staff, ski storage, and tour/ticket assistance are also featured at the eco-certified Rydges Lakeland Resort Queenstown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Queenstown hotel is smoke free.

  • 72 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 7126 sq ft of conference space
  • 662 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Rydges Lakeland Resort Queenstown offers 72 accommodations with safes and coffee/tea makers. A pillow menu is available. Plasma televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (NZD 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 39 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool
  • Personal motorized watercraft
  • Sauna
  • Ski passes
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Plasma TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 39 for adults and NZD 20 for children
  • Uncovered self parking fee: NZD 25.00 per night
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Lakeland Queenstown
Lakeland Resort Queenstown
Queenstown Rydges
Queenstown Rydges Lakeland Resort
Rydges Lakeland
Rydges Lakeland Queenstown
Rydges Lakeland Resort
Rydges Lakeland Resort Queenstown
Rydges Queenstown
Rydges Resort Queenstown
Rydges Lakeland Hotel Queenstown
Rydges Lakeland Queenstown
Rydges Lakeland Resort Queenstown Hotel
Rydges Lakeland Resort Queenstown Queenstown
Rydges Lakeland Resort Queenstown Hotel Queenstown

Rydges Lakeland Resort Queenstown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 245 out of 1001 reviews
Rating 8 - Good. 329 out of 1001 reviews
Rating 6 - Okay. 234 out of 1001 reviews
Rating 4 - Poor. 124 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Hyun

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
I stayed at Rydges Queenstown on 7th January. The staff who were working at the reception was very arrogant. She didnt really want to help me or answer my question. I never met this kind of receptionist in any hotel over the world.
Stayed 1 night in Jan 2025

4/10 Poor

BARRY

Stayed 2 nights in Jan 2025

8/10 Good

Roy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and ok hotel
Pleased with the choice of hotel being the peak season as easily walkable to the centre. They had a problem it seems with the previous guests so the carpet was wet and being disinfected. Not their fault. But not so pleasant for us. The bathroom and hotel are a bit tired. Could do with a freshen up.
Stayed 2 nights in Jan 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Sandip

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake view rooms are great, stayed twice in this property and both times were enjoyable
Stayed 2 nights in Dec 2024

10/10 Excellent

Nan

Stayed 2 nights in Dec 2024

10/10 Excellent

Raj, sydney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our stay. The room cleaning service and breakfast was excellent.
Stayed 5 nights in Dec 2024

2/10 Terrible

David

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience. Don't stay.
Stayed 3 nights in Dec 2024

8/10 Good

Jane

Stayed 4 nights in Dec 2024

10/10 Excellent

Aisling, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing. Shops, bars, restaurants and tourist attractions all nearby. The staff were very professional. We didnt expect to get our room made up and fresh towels on Christmas day, it was completed when we went out for a walk.
Stayed 3 nights in Dec 2024

4/10 Poor

Simone

Stayed 4 nights in Dec 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our needs. Lovely view across the lake. Getting a freshen up.
Stayed 2 nights in Dec 2024

8/10 Good

Gavin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The view from our apartment was magnificent.Staff changed our room upon our request as the room allocated was not in the area that we were accustomed to whilst staying at Rydges on other ocassions.That service was great. In our times there we have been a little disappointed in the menu offered.
Stayed 3 nights in Dec 2024

6/10 Okay

Mayank

Travelled with partner
Disliked: Property conditions & facilities
Location of hotel and view from the room was good.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Really loved the location close to town, staff were friendly and helpful. Room and view from 4th floor was delightful! Great place to stay and would recommend it to anyone staying in Queenstown!
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lovella

Liked: Cleanliness
Stayed 2 nights in Nov 2024

6/10 Okay

Roderick

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Well decorated common areas but ageing rooms. Bed was sinking and too much street noise when on ground floor. TV did not work. Was not fixed for entire stay despite assurances. Suffered injury after being hit on the face by car park boom gate which doesn’t have a sensor.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Philip

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Joel

Business traveller
Disliked: Cleanliness, amenities
Stayed on the ground level apartments. Great location but the rooms are very average to be nice. No air conditioning (that works or from this decade). Amenities really poor and bathroom terrible. Great location but if I had my time again I’d book another hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Godfrey, Sechelt

It looks run down and cost a lot for very average conditions on the lake which was nice. About 750 meters from downtown
Stayed 4 nights in Nov 2024

10/10 Excellent

Dale

Stayed 3 nights in Nov 2024

8/10 Good

Fane

Liked: Staff & service
Stayed 2 nights in Nov 2024