Rydges Lakeland Resort Queenstown

3.5 star property
3.5-star eco-certified hotel in Queenstown City Centre

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Photo gallery for Rydges Lakeland Resort Queenstown

Exterior
Pool views, open daily
Front of property
Pool views, open daily
Interior entrance

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
38-54 Lake Esplanade, Queenstown, 9300
  • SKYCITY Wharf Casino
    ‪6 min walk‬
  • Steamer Wharf
    ‪6 min walk‬
  • TSS Earnslaw Steamship
    ‪7 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪14 min drive‬

Room options

Lake View King Room

  • Lake view
  • Sleeps 2
  • 1 King Bed

Lake View Family Room

  • 36 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Bedroom, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed

Lake View Twin Room

  • Lake view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Queenstown

Queenstown City Centre stay.Within a 10-minute walk of this Queenstown City Centre hotel, you'll find Lake Wakatipu and SKYCITY Wharf Casino. Steamer Wharf and TSS Earnslaw Steamship are also within half a mile (1 km).

What's nearby

  • TSS Earnslaw Steamship - 7 min walk
  • Queenstown Mall - 11 min walk
  • Kiwi and Birdlife Park - 13 min walk
  • Skyline Queenstown - 15 min walk
  • Queenstown Gardens - 19 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 14 min drive

Restaurants

  • ‪Fergburger - ‬9 min walk
  • ‪Patagonia Chocolates - ‬8 min walk
  • ‪Smiths Craft Beer House - ‬8 min walk
  • ‪Mrs. Ferg Beach Street - ‬7 min walk
  • ‪Madam Woo - ‬9 min walk

About this property

Rydges Lakeland Resort Queenstown

3.5-star eco-certified hotel in Queenstown City Centre
Rydges Lakeland Resort Queenstown offers its guests an outdoor pool and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7126 square feet (662 square meters) and includes conference space. Multilingual staff, ski storage, and tour/ticket assistance are also featured at the eco-certified Rydges Lakeland Resort Queenstown. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Queenstown hotel is smoke free.

  • 72 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 7126 sq ft of conference space
  • 662 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Rydges Lakeland Resort Queenstown offers 72 accommodations with safes and coffee/tea makers. A pillow menu is available. Plasma televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese

Property amenities

Family friendly

  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (NZD 25.00 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 39 for adults and NZD 20 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Motorized watercraft
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Plasma TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow menu

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • In-room massage
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 39 for adults and NZD 20 for children
  • Uncovered self parking fee: NZD 25.00 per night
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Lakeland Queenstown
Lakeland Resort Queenstown
Queenstown Rydges
Queenstown Rydges Lakeland Resort
Rydges Lakeland
Rydges Lakeland Queenstown
Rydges Lakeland Resort
Rydges Lakeland Resort Queenstown
Rydges Queenstown
Rydges Resort Queenstown
Rydges Lakeland Hotel Queenstown
Rydges Lakeland Queenstown
Rydges Lakeland Resort Queenstown Hotel
Rydges Lakeland Resort Queenstown Queenstown
Rydges Lakeland Resort Queenstown Hotel Queenstown

Rydges Lakeland Resort Queenstown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 237 out of 1002 reviews
Rating 8 - Good. 336 out of 1002 reviews
Rating 6 - Okay. 236 out of 1002 reviews
Rating 4 - Poor. 124 out of 1002 reviews
Rating 2 - Terrible. 69 out of 1002 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Lovella

Liked: Cleanliness
Stayed 2 nights in Nov 2024

6/10 Okay

Roderick

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Well decorated common areas but ageing rooms. Bed was sinking and too much street noise when on ground floor. TV did not work. Was not fixed for entire stay despite assurances. Suffered injury after being hit on the face by car park boom gate which doesn’t have a sensor.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Philip

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

Joel

Business traveller
Disliked: Cleanliness, amenities
Stayed on the ground level apartments. Great location but the rooms are very average to be nice. No air conditioning (that works or from this decade). Amenities really poor and bathroom terrible. Great location but if I had my time again I’d book another hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Godfrey, Sechelt

It looks run down and cost a lot for very average conditions on the lake which was nice. About 750 meters from downtown
Stayed 4 nights in Nov 2024

10/10 Excellent

Dale

Stayed 3 nights in Nov 2024

8/10 Good

Fane

Liked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Mark

Liked: Staff & service
Standard room was more basic, on the 6th floor by restaurant, very loud hallway music, which was loud even in the room, only one power point in the room, would not book this room again, shame as other rooms and stays have been good.
Stayed 2 nights in Oct 2024

6/10 Okay

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The rooms are not sound proof at all, we could hear conversations next door so clearly. Not great for a relaxing stay or sleep
Stayed 3 nights in Oct 2024

4/10 Poor

Andrew

Disliked: Property conditions & facilities
Construction on site where I paid $25 a day for parking and didn't feel comfortable parking my Porsche there. My toilet was used in my room while we were out and the smell when we returned was unbearable. I do understand that people need to go when they need to go but not in a room that has guests in. Not acceptable
Stayed 3 nights in Oct 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2024

8/10 Good

Darren

Travelled with partner
Stayed 2 nights in Oct 2024

4/10 Poor

Stephen, Pukekohe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I feel the room was poor standed, No aircon No exbelair fan. Sorry for the money, not sure if we would be back to stay there ??
Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, normal hotel noises, nice bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 night stay nice place easy flat walk to town 5 minutes. Shower bit tight
Stayed 3 nights in Sep 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Denise

Travelled with family
Great view of lake. Found out on checkin there was no parking -had to pay $25 per day.
Stayed 3 nights in Sep 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were good and hotel is in a good location with an easy stroll into town.
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views from the my room and the dining room, I’d say the best views from a hotel in Queenstown. I’m thinking of coming back for a summer holiday.
Stayed 5 nights in Sep 2024

6/10 Okay

Heidi

Liked: Staff & service
Disliked: Property conditions & facilities
Outdated rooms
Stayed 5 nights in Sep 2024

8/10 Good

mark

Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Sep 2024