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Sherwood Queenstown

4.0 star property
4-star eco-certified hotel with spa

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Sherwood Queenstown

Bar (on property)
Food and drink
Bicycling
Front of property - evening/night
Sauna

Reviews

8.4 out of 10

Very good

Popular amenities

  • Restaurant
  • Spa
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
554 Frankton Road, Queenstown, 9300
  • Queenstown Event Centre
    4 min drive
  • Queenstown Gardens
    4 min drive
  • Queenstown Beach
    4 min drive
  • Queenstown (ZQN-Queenstown Intl.)
    5 min drive

Room options

View all photos for STANDARD KING ROOM

STANDARD KING ROOM

STANDARD KING ROOM

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for LODGE QUEEN BUNK ROOM

LODGE QUEEN BUNK ROOM

LODGE QUEEN BUNK ROOM

  • 29 sq m
  • Sleeps 3
  • 2 Queen Bunk Beds

View all photos for PREMIUM KING ROOM WITH LAKE VIEW

Garden view

PREMIUM KING ROOM WITH LAKE VIEW

  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM QUEEN STUDIO WITH LAKE VIEW

Garden view

PREMIUM QUEEN STUDIO WITH LAKE VIEW

  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for PREMIUM TWO BEDROOM APARTMENT

PREMIUM TWO BEDROOM APARTMENT | Living room

PREMIUM TWO BEDROOM APARTMENT

  • 75 sq m
  • Lake view
  • Sleeps 6
  • 3 Twin Beds, 1 Queen Bed and 2 Twin Futons

View all photos for STANDARD TWIN ROOM

STANDARD TWIN ROOM

STANDARD TWIN ROOM

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for WATERFALL QUEEN

Soundproofing, free WiFi, bed sheets

WATERFALL QUEEN

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for FAMILY APARTMENT

Soundproofing, free WiFi, bed sheets

FAMILY APARTMENT

  • 45 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for LODGE QUEEN

Soundproofing, free WiFi, bed sheets

LODGE QUEEN

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for STANDARD KING ROOM WITH MOUNTAIN VIEW

STANDARD KING ROOM WITH MOUNTAIN VIEW

STANDARD KING ROOM WITH MOUNTAIN VIEW

  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for SHERWOOD SUITE MOUNTAIN VIEW

SHERWOOD SUITE MOUNTAIN VIEW | View from room

SHERWOOD SUITE MOUNTAIN VIEW

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

View all photos for SHERWOOD SUITE

Living area

SHERWOOD SUITE

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

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The price is CA $211
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About the area

Queenstown

Near the airport.You'll find Lake Wakatipu and The Kingston Flyer within 2 miles (3 km) of this hotel. St Josephs Parish and Queenstown Event Centre are also within 3 miles (5 km).

What's nearby

  • Queenstown Gardens - 4 min drive
  • Skycity Queenstown Casino - 5 min drive
  • TSS Earnslaw Steamship - 5 min drive
  • Kiwi and Birdlife Park - 5 min drive
  • Skyline Queenstown - 5 min drive

Getting around

  • Queenstown Intl. Airport (ZQN) - 5 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Cookie Time - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Fat Badgers Pizza - ‬4 min drive
  • ‪Pedro's House of Lamb - ‬5 min drive

About this property

Sherwood Queenstown

4-star eco-certified hotel with spa
Sherwood Queenstown offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Spa services, a terrace, and an arcade/game room are also featured at the eco-certified Sherwood Queenstown. Self parking is free.

This 4-star Queenstown hotel is smoke free.

  • 78 guestrooms or units
  • 2 levels
  • 8 buildings
  • Deli
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sherwood Queenstown offers 78 accommodations with hair dryers and complimentary toiletries. This Queenstown hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sherwood. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Languages

English, French, Italian, Japanese, Portuguese, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Electric car charging station on site
  • Free offsite parking
  • Ski shuttle nearby

Food and drink

  • Cooked-to-order breakfast available for a fee daily: NZD 8.00-16.00 for adults and NZD 8.00-8.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 40.00

Special check-in instructions

The property charges 3.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 8.00 to 16.00 for adults, and NZD 8.00 to 8.00 for children
  • Late check-out fee: NZD 40.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, debit cards, and cash. This property uses solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sherwood Queenstown Hotel
Sherwood Queenstown Hotel
Sherwood Queenstown Queenstown
Sherwood Queenstown Hotel Queenstown

Sherwood Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 362 out of 742 reviews" "
Rating 8 - Good. 230 out of 742 reviews" "
Rating 6 - Okay. 98 out of 742 reviews" "
Rating 4 - Poor. 37 out of 742 reviews" "
Rating 2 - Terrible. 15 out of 742 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

F

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay another night
Staff and vibe are the best in town. The food and drinks are fantastic
Stayed 1 night in May 2024

10/10 Excellent

Te Koha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, atmosphere and safety. Could not recommend this place enough
Stayed 4 nights in May 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely property, close to public transport and the teas and coffees provided were divine. I also loved the environmental focus of the property. I would definitely stay there again and recommend highly to family and friends.
Stayed 1 night in Mar 2024

2/10 Terrible

Miwa

Stayed 1 night in May 2024

10/10 Excellent

Alistair

Stayed 1 night in May 2024

10/10 Excellent

Emmanuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very ecological with beautiful views of the lake and mountain tops. Dinner at the restaurant was exceptional as well!
Stayed 3 nights in Apr 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully styled rooms & great views. A TV/monitor would have been good in the room.
Stayed 1 night in Apr 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were constructed and decorated using recycled materials. Impressive and stylish! Loved the small kitchenette with wine glasses. The restaurant was excellent! Highly recommend this place.
Stayed 3 nights in Apr 2024

6/10 Okay

Hana

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Stayed 2 nights in Mar 2024

8/10 Good

Celia

Stayed 1 night in Mar 2024

10/10 Excellent

Lorna

Stayed 7 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining experience was really good. Interesting menu options, well presented and delicious. Rooms were clean and comfortable. Grounds were well maintained
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

Christine

Travelled with partner
Liked: Cleanliness, staff & service
The staff and dining were excellent however the room and room facilities were not great. The shower had poor controls - either lukewarm or scalding; lighting was very dim and given the industrial style decor, it made the room very dark and unwelcoming. It was necessary to keep the lights on whenever in the room and given there were no blinds or net curtains on the floor length windows there was a lack of privacy as all those walking past to get to their own rooms could see right into the room. There was also no television in the room.
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Artur

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time I’ve ever slept in queen size bunkbeds. Beds were very comfortable and I enjoyed the stay while there.
Stayed 2 nights in Mar 2024

6/10 Okay

Mrs S M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay if you're a TV addict
Very loud thumping music at night. Basic for the price.
Stayed 1 night in Mar 2024

6/10 Okay

Paulina, Miami

Travelled with family
Liked: Cleanliness, staff & service
The experience was just OK at the hotel. The rooms were ‘renovated’ in a very minimalist style that doesn’t always make sense (no countertop in bathroom to put anything, no dining table, not enough power outlets.. little things, but annoying). The parking was constantly full, sauna all booked the same day… no gym… great Chinese massage, the restaurant delicious but almost impossible to get a table mid week without reservation…
Stayed 3 nights in Mar 2024

4/10 Poor

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Not for me - No TV, little parking.
There is no TV, so no news or weather; you would think that a TV is a given, but I guess they don't say there IS one. The parking is very inadequate. People were circling around the buildings on the narrow road trying to find a space close to their building. We parked 3 buildings away, and many had to park in overflow by the street quite a ways away. The bed, chairs, and dresser table is very short (less than 38 cm or 15 inches), and cannot read the text on the radio unless you are on you hands and knees. Very hard for taller people.
Full Cramped Parking.
Stayed 1 night in Mar 2024

10/10 Excellent

Byron medical

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't say enough good things about Sherwood. It's my third stay there and the concept, comfort and aesthetics, luxe touches for a mid range price and amazing facilities (especially the sauna) are second to none in Queenstown. You really feel pampered and cosy and everything smells wonderful, I wish I could buy their furniture and blankets. The staff are wonderful, I love the firepits and the massage onsite with Suellen was fantastic. Breakfast/coffee onsite were great.
Stayed 2 nights in Mar 2024

4/10 Poor

Ashleigh

Travelled with partner
Everything in room way too low for anyone with back issues. No TV. An audio device that required a page of instructions to operate it. A cheap plastic ill fitting toilet seat, that made a horrible noise with the slightest movement. One of the lights above the bed not working. I rang the property during reception hours twice, a day before arrival, regarding a possible upgrade, with nil response & no message. I then emailed them, again nil response. When this was mentioned on arrival, just a shrug of the shoulders. I felt the customer service was very poor. Very limited parking.
Stayed 2 nights in Feb 2024

10/10 Excellent

Beth

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed being a bit out of the main city for our stay in Queenstown. The bus stops right in front of the hotel were really convenient - much cheaper and less stressful than finding parking in Queenstown. There's also a nice trail that follows the lake, which we walked on in the evenings. We would stay here again.
Stayed 1 night in Feb 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Went to dinner and was "served" by a very rude waitress. We left and went to a pub! Our hotel room was very nice and quiet with good facilities.
Stayed 1 night in Mar 2024