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Sherwood Queenstown

4.0 star property
4-star eco-certified hotel with spa

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Photo gallery for Sherwood Queenstown

Bar (on property)
Breakfast, lunch, dinner served; Modern European cuisine, garden views
Soundproofing, free WiFi, bed sheets
Property amenity
Front of property - evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
554 Frankton Road, Goldfield Heights, Queenstown, 9300
  • Queenstown Gardens
    ‪4 min drive‬
  • Queenstown Mall
    ‪4 min drive‬
  • Skyline Queenstown
    ‪5 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪5 min drive‬

Room options

View all photos for STANDARD KING ROOM

STANDARD KING ROOM

STANDARD KING ROOM

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for LODGE QUEEN BUNK ROOM

LODGE QUEEN BUNK ROOM

LODGE QUEEN BUNK ROOM

  • 29 sq m
  • Sleeps 3
  • 2 Queen Bunk Beds

View all photos for PREMIUM KING ROOM WITH LAKE VIEW

Garden view

PREMIUM KING ROOM WITH LAKE VIEW

  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM QUEEN STUDIO WITH LAKE VIEW

Garden view

PREMIUM QUEEN STUDIO WITH LAKE VIEW

  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for PREMIUM TWO BEDROOM APARTMENT

PREMIUM TWO BEDROOM APARTMENT | Living room

PREMIUM TWO BEDROOM APARTMENT

  • 75 sq m
  • Lake view
  • Sleeps 5
  • 3 Twin Beds, 1 Queen Bed and 2 Twin Futons

View all photos for STANDARD TWIN ROOM

STANDARD TWIN ROOM

STANDARD TWIN ROOM

  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for WATERFALL QUEEN

Soundproofing, free WiFi, bed sheets

WATERFALL QUEEN

  • 29 sq m
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for FAMILY APARTMENT

Soundproofing, free WiFi, bed sheets

FAMILY APARTMENT

  • 45 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for LODGE QUEEN

Soundproofing, free WiFi, bed sheets

LODGE QUEEN

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for STANDARD KING ROOM WITH MOUNTAIN VIEW

STANDARD KING ROOM WITH MOUNTAIN VIEW

STANDARD KING ROOM WITH MOUNTAIN VIEW

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for SHERWOOD SUITE MOUNTAIN VIEW

SHERWOOD SUITE MOUNTAIN VIEW | View from room

SHERWOOD SUITE MOUNTAIN VIEW

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

View all photos for SHERWOOD SUITE

Living area

SHERWOOD SUITE

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

About the area

Queenstown

Near the airport.You'll find Lake Wakatipu and The Kingston Flyer within 2 miles (3 km) of this hotel. St Josephs Parish and Queenstown Event Centre are also within 3 miles (5 km).

What's nearby

  • Queenstown Gardens - 4 min drive - 3.3 km
  • Queenstown Mall - 4 min drive - 3.6 km
  • Skycity Queenstown Casino - 5 min drive - 3.8 km
  • Kiwi and Birdlife Park - 5 min drive - 4.2 km
  • Skyline Queenstown - 5 min drive - 4.3 km

Getting around

  • Queenstown Intl. Airport (ZQN) - 5 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Cookie Time - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Rata - ‬4 min drive

About this property

Sherwood Queenstown

4-star eco-certified hotel with spa
Sherwood Queenstown offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and a meeting room are available. Spa services, a terrace, and an arcade/game room are also featured at the eco-certified Sherwood Queenstown. Self parking is free.

This 4-star Queenstown hotel is smoke free.

  • 78 guestrooms or units
  • 2 levels
  • 8 buildings
  • Deli
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sherwood Queenstown offers 78 accommodations with hair dryers and complimentary toiletries. This Queenstown hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sherwood. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Japanese, Portuguese, Spanish

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Exterior

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  • Air conditioning
  • Laundry
  • Gym
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includes taxes & fees
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Property amenities

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: NZD 8 to 35 for adults and NZD 8 to 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Ski equipment rentals
  • Ski storage
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately NZD 8.00 to 35 for adults, and NZD 8.00 to 35 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, debit cards, and cash. This property uses solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sherwood Queenstown Hotel
Sherwood Queenstown Hotel
Sherwood Queenstown Queenstown
Sherwood Queenstown Hotel Queenstown

Sherwood Queenstown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 408 out of 844 reviews
Rating 8 - Good. 258 out of 844 reviews
Rating 6 - Okay. 118 out of 844 reviews
Rating 4 - Poor. 42 out of 844 reviews
Rating 2 - Terrible. 18 out of 844 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Darlene

Travelled with family
Disliked: Property conditions & facilities
Liked the historic buildings and the idea of a more sustainable/mindful approach but felt it was not authentic. More of an excuse for poor quality, run down, one step up from camping. Old buildings also mean you hear every step and sneeze from Neighbors beside and above. Didn’t sleep for 5 nights
Stayed 4 nights in Dec 2024

10/10 Excellent

Asha

Stayed 2 nights in Dec 2024

8/10 Good

james Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Phillipa

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peefection
Just perfect
Stayed 1 night in Nov 2024

8/10 Good

malsha

Travelled with family and small children
Liked: Cleanliness
Old fittings in the washrooms But room is quiet and nice
Stayed 1 night in Dec 2024

6/10 Okay

Nish

Stayed 2 nights in Nov 2024

8/10 Good

Liang

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Nov 2024

6/10 Okay

Stephanie

Disliked: Property conditions & facilities
Great food at the restaurant but the rooms are very basic. Not even a hook to hang your towel or the bathmat. No privacy if you open the bathroom window, extractor fan in bathroom didn't work. You have to have the blinds closed all the time to have any privacy so the room is very dark.
Stayed 1 night in Dec 2024

8/10 Good

Adair

Travelled with group
Liked: Cleanliness, staff & service
Room small no tv a little noisy but otherwise good
Stayed 2 nights in Dec 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay - Staff friendly and very helpful. Convenient location.
Stayed 1 night in Dec 2024

2/10 Terrible

SUNNY

Disliked: Amenities, property conditions & facilities
Missed some of the basic things in this price. Microwave was mising in room. Room didnt have locks in bathrom door. Big privacy issue for a family. Not everyone is a couple. No allotted parking for guests. Guests with rooms had to park outside while temporary guests were parking inside. Overall terrible management.
Stayed 3 nights in Nov 2024

10/10 Excellent

Asha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service and the room is dark and terrible and it needs updating and should not be put on market for customers! Hopeless! The room has outdated taps and it was very terrible. The staff was rude and they didn’t have basic amenities like TV in the room.
Stayed 1 night in Nov 2024

8/10 Good

Toby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely one night stay at Sherwood but it could have been slightly better. We did message ahead of time as it was our anniversary, and we were told that a note would be made of this on our booking and then nothing was done on arrival. The bed was very comfy and the rooms cosy. The service was good too. There was a function which was very loud, so we requested a fan to be brought to the room which was promptly given to us. Parking was a bit of a challenge, we had to do a couple of loops to try and find a car park as it was so busy. A good stay and I would recommend, but just a couple of areas that could be improved :)
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value stay everything had been thought of.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Lovely rea
Stayed 2 nights in Nov 2024

6/10 Okay

Naveen

Travelled with family and small children
Liked: Cleanliness
This eco friendly property is overpriced. Mountain View rooms don't really have the view. The Spanish speaking person at friend desk was rude. Food options were decent but there was a lot of wait time. Bed was comfortable and room was spacious.
Stayed 1 night in Nov 2024

10/10 Excellent

pushpanjali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to place every time i come to Queenstown. It is cozy, warma nd welcoming. The people are friendly and accomodating. Also adore their commitment to sustainability and community. Highly recommend!
Stayed 5 nights in Nov 2024

10/10 Excellent

Lydia

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Ethan Christopher

Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Travelled with partner
Second time back and can’t wait for the third time!
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel in attractive setting, conveniently situated between airport and town with easy access to bus route and views over the lake. Restaurant has excellent service and a very interesting menu. To be recommended.
Stayed 2 nights in Nov 2024