Note fondée sur 1 137 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 févr. 2024 sur Expedia
Un dépit a été pris à l’arrivée sur ma carte de crédit mais n’a pas été crédité encore 7 jrs plus tard 50$ NZ????
Merci
Commentaires de Gestion de l’hôtel
22 févr. 2024 par Swiss Bel Pounamu Apartments, Gestion de l’hôtel
We release all deposits on the day of check out. It sometimes takes longer on international cards
par un voyageur
Publié le 14 déc. 2022 sur Expedia
Petite marche pour se rendre à Queenstown avec un dénivelé pour le retour. Nous avons bien aimé l'endroit.
Commentaires de Gestion de l’hôtel
15 déc. 2022 par Swiss Bel Pounamu Apartments, Gestion de l’hôtel
Thank you for your review, glad you enjoyed your stay with us
par Odette Chevalier de Canada
Lits très confortables
Publié le 28 avr. 2013 sur HotelsChambres de qualité supérieure
par stephanie de france
tres propre et agreable
Publié le 18 mars 2013 sur HotelsNous avons passe une escale d'une nuit dans ce petit studio, et aurions aime y rester plus longtemps. Le lit était très confortable la salle de bain moderne et impeccable. Nous nous sommes sentis chez nous.
par COLMAIRE F
Très classe!
Publié le 11 mars 2013 sur HotelsTrès belles prestations (modernité de la chambre, confort), mais il est important de savoir pour tout séjour supérieur à une nuit, qu'il n'y a pas de vrais services hoteliers à savoir ménage et réapprovisionnement en nécessaire de toilette... C'est une chambre d' appartement en location journalière et non un hotel!
par un voyageur de PINOLE
Publié le 20 oct. 2024
Commentaires de Gestion de l’hôtel
20 oct. 2024 par Matthias Schulz, Gestion de l’hôtel
Dear Suzanne,Thank you so much for your fantastic 5 out of 5 review! We are absolutely delighted to hear that you enjoyed your stay with us and that we were able to meet your expectations.It is always rewarding for our team to know that the efforts we put into creating a comfortable and memorable experience are appreciated by our guests. Your feedback will certainly motivate us to continue delivering exceptional service.We truly value your kind words, and it was a pleasure having you as our guest. We look forward to welcoming you back in the future for another relaxing and enjoyable stay.Warm regards,Matthias SchulzSenior Regional Director of Sales and MarketingAustralia and New Zealand
par un voyageur
Publié le 22 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
23 sept. 2024 par Matthias Schulz, Gestion de l’hôtel
Dear Christopher,Thank you for your recent review and for choosing to stay in our Lake View One Bedroom Suite. We’re delighted to hear that you enjoyed your time with us and had the chance to take in the stunning views over the lake and mountain range. It truly is a beautiful setting, and we’re glad it added to your experience.We hope to welcome you back soon for another memorable stay with us.Best regards,Matthias SchulzSenior Regional Director of Sales and MarketingAustralia and New Zealand
par un voyageur
Publié le 22 sept. 2024 sur Expedia
Friendly, helpfull reception. Clean, tidy apartment with a fabulous view over Lake Wakatipu and the beautiful mountains. Easy car parking under the unit. We enjoyed the spacious apartment that came with bathroom and kitchen amenities, aircon, gas fireplace, room service and access to a washing machine and tumble drier. This lovely accommodation was great value for money, and highly recommendable. We stayed in the supersuite one bedroom.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Matthias Schulz, Gestion de l’hôtel
Dear Magda,Thank you so much for your fantastic review and for choosing to stay with us! We're delighted that you had such a positive experience and appreciate you taking the time to share your detailed feedback.It’s wonderful to hear that our reception team made such a good impression with their friendliness and helpfulness. We take pride in offering warm and attentive service, so it's great to know that this enhanced your stay.We’re thrilled that you found your apartment clean, tidy, and spacious, with that breathtaking view over Lake Wakatipu and the stunning mountains. Our Lake View Swiss-SuperSuites are designed to offer both comfort and scenic beauty, so we’re glad the view contributed to your enjoyment.The convenient car parking right under your unit is indeed one of the features our guests love, and we’re happy that it made your stay more comfortable.It’s also fantastic to hear that you appreciated the variety of amenities in the apartment, from the kitchen and bathroom facilities to the air conditioning, gas fireplace, and in-room laundry options. We aim to provide a home-away-from-home experience, and we’re so pleased you felt well-equipped during your stay.We’re delighted that you had such a memorable stay in our Lake View Swiss-SuperSuite One Bedroom Suite and that everything met your expectations.We hope to welcome you back for another wonderful stay in the future!Best regards,Matthias SchulzSenior Regional Director of Sales and MarketingAustralia and New Zealand
par un voyageur
All you need
Publié le 22 sept. 2024 sur HotelsWe stayed there for a couple of days. Lots of room and a very cozy athmosphere.
The breakfast was in the apartement and was rich.
The view is nice! It‘s a little walk outside of the city centre.
The staff was very friendly and helpful.
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Matthias Schulz, Gestion de l’hôtel
Dear Fabian,Thank you for your fantastic review and for giving us a perfect 10 out of 10! We're delighted to hear that you had such a positive experience during your stay with us.It’s wonderful to know that you enjoyed the spaciousness of your Lake View One Bedroom Suite. We understand how important it is for guests to have plenty of room to relax, and we're pleased that you found the atmosphere cosy and inviting. Our goal is to create a comfortable home-away-from-home experience, and it’s great to hear that we achieved this for you.We’re glad that you appreciated the in-apartment breakfast. We strive to offer a rich and varied selection so our guests can start the day on a satisfying note. Your feedback about the breakfast being plentiful is very encouraging.It’s also lovely to hear that you enjoyed the view from your suite. While we are located a little outside the city centre – a 10-minute walk into town – we hope the peaceful surroundings and scenic views made up for the short walk. Many of our guests enjoy the tranquillity our location offers, and we’re happy to hear that this was something you appreciated as well.It’s also great to hear that our team made such a positive impression. We take great pride in our staff’s friendliness and helpfulness, and we’re glad they were able to enhance your stay. Your kind words will certainly be passed along to them.We truly appreciate your review and hope to welcome you back for another wonderful stay soon.Best regards,Matthias SchulzSenior Regional Director of Sales and MarketingAustralia and New Zealand
par un voyageur
Publié le 22 sept. 2024 sur Expedia
It was conveniently located and was clean. The room was a little bit small but it was ok
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Matthias Schulz, Gestion de l’hôtel
Dear Vibhuti,Thank you for taking the time to share your feedback with us. We’re delighted to hear that you appreciated our convenient location and the cleanliness of your room. Both of these are areas we take great pride in, so it’s fantastic to know they contributed positively to your stay.We understand that the size of the room wasn’t entirely to your preference. Should you be looking for a more spacious option on your next visit, we recommend our Lake View One Bedroom Suites. These suites offer significantly more space, with a separate living area and breathtaking views of the lake, providing a more comfortable and relaxing experience.We hope to welcome you back in the near future and ensure your next stay is even more enjoyable.Best regards,Matthias SchulzSenior Regional Director of Sales and MarketingAustralia and New Zealand