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The Carlin Boutique Hotel

5.0 star property
5-star luxury hotel in Queenstown City Centre

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Carlin Boutique Hotel

Outdoor spa tub
Bayview Suite | Lake view
Bayview Suite
Eagles Nest
Smart TV, fireplace

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Spa
  • Bar
  • Breakfast included
  • Room service
  • Gym

Explore the area

Map
43 Hallenstein St, Queenstown, 9300
  • Queenstown Mall
    ‪5 min walk‬
  • Cookie Time
    ‪6 min walk‬
  • Queenstown Gardens
    ‪7 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

  • 144 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bayview Suite

Bayview Suite

Bayview Suite

  • 91 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for The Princess Suite

View from room

The Princess Suite

  • 79 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Skyline Studio Suite

Skyline Studio Suite

Skyline Studio Suite

  • 52 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Lakeview Suite

Lakeview Suite | Living area

Lakeview Suite

  • 94 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Panorama Suite

Outdoor spa tub

Panorama Suite

  • 90 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Suite

Royal Suite | Private kitchen

Royal Suite

  • 110 sq m
  • Lake view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Vista Suite

Smart TV, fireplace

Vista Suite

  • 88 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Eagles Nest

Eagles Nest

Eagles Nest

  • 120 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior

Hilton Queenstown Resort & Spa

Pool
Hot tub
Spa
Free WiFi
4.3 out of 5, Excellent, (1004)
The price is CA $536
per night
CA $616 total
includes taxes & fees
5 Feb - 6 Feb
Hilton Queenstown Resort & Spa

About the area

Queenstown

Queenstown City Centre stay.A stay at this Queenstown City Centre hotel places you steps from St Josephs Parish and within a 5-minute walk of Queenstown Arts Centre. Queenstown Mall and Cookie Time are also within half a mile (1 km).

What's nearby

  • Queenstown Gardens - 7 min walk
  • Queenstown Beach - 9 min walk
  • TSS Earnslaw Steamship - 10 min walk
  • Kiwi and Birdlife Park - 13 min walk
  • Skyline Queenstown - 14 min walk

Getting around

  • Queenstown Intl. Airport (ZQN) - 8 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Cookie Time - ‬5 min walk
  • ‪Miss Lucy's Woodfired Pizza and Bar - ‬9 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Asian Mart - ‬6 min walk

About this property

The Carlin Boutique Hotel

5-star luxury hotel in Queenstown City Centre
The Carlin Boutique Hotel offers its guests a full-service spa, 8 spa tubs, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. Spa services, a terrace, and multilingual staff are also featured at the luxury The Carlin Boutique Hotel. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Queenstown hotel.

  • 1 building
  • 8 guestrooms or units
  • 7 levels
  • English breakfast (free)
  • Manager's reception (free)
  • Deli
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Dining venue
The Carlin Boutique Hotel offers 8 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and minibars (stocked with some free items). These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Smart televisions come with premium digital channels. Coffee/tea makers and minibars are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and laptop-compatible safes. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Family friendly

  • Children's books
  • Children's games
  • In-room child care (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered valet parking on site

Food and drink

  • Free English breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 8 spa tubs
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 37
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 51
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • Premium channels
  • Smart TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar (some items)

More

  • Access via exterior corridors
  • Chef
  • Connecting rooms available
  • Electrical adapters/chargers
  • Fireplace
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [In suite]
Front desk staffed during limited hours
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 350.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

The Carlin Hotel Queenstown
The Carlin Boutique Hotel Hotel
The Carlin Boutique Hotel Queenstown
The Carlin Boutique Hotel Hotel Queenstown

The Carlin Boutique Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 14 out of 16 reviews" "
Rating 8 - Good. 1 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service from all staff. Comfortable rooms. Great view.
Stayed 5 nights in Aug 2024

10/10 Excellent

Joesph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic! Only place to stay in Queenstown. Patrick was amazing!
Stayed 3 nights in Jul 2024

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service & Richard went above & beyond with an early checkin & late checkout not a problem. We highly recommend staying while in beautiful Queenstown.
Stayed 1 night in May 2024

10/10 Excellent

Walter

Stayed 3 nights in Mar 2024

8/10 Good

Skylar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, great location, Wonderful staff. The only thing I would say is for the price point There are few little things that need to be addressed as for small repairs in the room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities, room comfort
Happy campers
The hotel & all staff were outstanding in every way from the moment we arrived to valet parking, a welcoming drink and an upgrade to a fantastic suite. The view from our balcony hot tub across Queenstown & the Lake (day & night) was amazing. The Carlin compared very favourably to other 6 star hotels we have stayed in.
Stayed 4 nights in Feb 2024

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Carlin is well located in easy walking distance to the Queenstown Mall and Lake Wakatipu. The complimentary airport pick-up made my arrival seamless. The rooms are modern with every detail considered. I received a surprise upgrade upon checking in. The cocktail hour and breakfast included in the rate were delicious and added value. I loved relaxing on the terrace with the hot tub and outdoor fireplace and the box of treats left at evening turndown service. I wouldn't hesitate to return to the Carlin the next time I'm in Queenstown.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Was looking forward to staying here, however didn’t have the greatest stay. The balcony with spa and fireplace was excellent, however around ten pm another family opened our door with their key, which was quite startling. The bathroom had average water pressure and looked a bit tired. We were woken up in the middle of the night with the sound of wind coming through the fire door in the bedroom.
Stayed 1 night in Dec 2023

10/10 Excellent

Rachael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible experience at this property! Everything was flawless! The service was absolutely exceptional. The food was amazing and thoughtfully prepared, every detail of this stay was remarkable. One of the best hotels in my life, incredible views and every detail was considered to make it a memorable experience. The owner and all the staff were so accommodating and kind and welcoming, I can’t say enough amazing things about this property.
Stayed 2 nights in Nov 2023

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Tom

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, room was gorgeous, food was epic, great location, spa is the cherry on top.
Stayed 1 night in Aug 2023

10/10 Excellent

Aditya

Stayed 1 night in Dec 2022