City center stay.A stay at this Downtown Querétaro B&B places you steps from Querétaro Regional Museum and within a 5-minute walk of Zenea Garden. Plaza de Armas and Theater of the Republic are also within half a mile (1 km).
Aqueduct of Santiago de Querétaro - 15 min walk - 1.3 km
Plaza Santa Maria Bullring - 4 min drive - 3.5 km
Autonomous University of Querétaro - 5 min drive - 3.8 km
Getting around
Queretaro Intl. Airport (QRO) - 38 min drive
Restaurants
El Mesón de Chucho el Roto - 3 min walk
Vips - 3 min walk
Hank's Querétaro - 2 min walk
Restaurante 1810 - 2 min walk
Las gorditas del portal - 1 min walk
About this property
El Serafin Hotel Boutique
3-star Colonial B&B near Querétaro Regional Museum
As a guest of El Serafin Hotel Boutique, you'll find a rooftop terrace, spa services, and tour/ticket assistance. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. El Serafin Hotel Boutique also features concierge services, laundry facilities, and dry cleaning/laundry services.
This 3-star Querétaro bed & breakfast is smoke free.
13 guestrooms or units
2 levels
Built in 1800
Terrace on the roof
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
No smoking on site
El Serafin Hotel Boutique offers 13 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually decorated. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages and facials.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
24-hour drop-off airport shuttle (surcharge)
Airport shuttle on request
Food and drink
Continental breakfast available for a fee daily 7:30 AM–9:30 AM: MXN 95 per person
Room service available
Things to do
Free bicycle rentals
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Entertainment
Cable channels
LCD TV
Bedroom
Air conditioning
Bed sheets
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
More
Free local calls
Individually decorated
Iron/ironing board (on request)
Laptop-friendly workspace
Mobile key entry
Phone
Safe
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at El Serafin Hotel Boutique
Children and extra beds
Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for continental breakfast: approximately MXN 95 per person
Airport shuttle fee: MXN 550 per vehicle (maximum occupancy 4)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
We should mention
Reservations are needed for massage services. For reservations, contact the bed & breakfast before arrival using the contact information on the booking confirmation.
Children 18 years old and younger aren't allowed at this property.
Pets and service animals are not allowed on site.
Property is also known as
El Serafin Boutique
El Serafin Boutique Queretaro
El Serafin Hotel Boutique
El Serafin Hotel Boutique Queretaro
El Serafin Boutique Queretaro
El Serafin Hotel Boutique Querétaro
El Serafin Hotel Boutique Bed & breakfast
El Serafin Hotel Boutique Bed & breakfast Querétaro
El Serafin Hotel Boutique Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Cons: The night guy is cranky, and their system of having us all leave our room keys at the front desk when we leave lead me to have to go back down the stairs to get mine almost every time I left and returned (because who even thinks of picking up a key one normally already has?).
Pros: Everything else. The room, even if a bit small, was beautiful and comfortable; the main-shift desk attendant is a lady with a wonderful and helpful disposition; the mattress was just right for me; the free apples to grab on the way in was very convenient; the hotel is full of rustic/traditional beauty and is located in the most appealing and walkable area of the city.
Great overall! Petra checked us in and was wonderful! So welcoming and helpful. The breakfast was perfect for us before we headed out for the day. Rooms were clean and quiet. We were surrounded by beautiful gardens. Only downside is street parking, but there are parking garages close by.
This was the sweetest place! The hotel was an oasis, with interior outdoor spaces built to enjoy.
Our hostess was INCREDIBLE. Queretaro is a joy to visit and way less touristy than other places on the regular beat. The breakfast delivery was dependable and the furnishings were lovely. Definitely recommend.
It was a pleasant stay, however, wouldn't I wouldn't stay again. We were placed in a room on 1st floor towards the back near kitchen. Ask for a room on the 2nd floor which I what I should have done. Bed could use more pillows and water takes too long to get hot. About 5-10 minutes. Many more options for next time.
Pros: cute property, very well located, friendly staff, lovely terrace
Cons: the building and furnishings are old and haven't been maintained well. For example, there was a bad smell from the drain in thee room we were first assigned. We requested a room change. Also, the facility was poorly staffed (or under-staffed) during the week, but the service improved markedly over the weekend.
I enjoyed every aspect of El Serafín. The location was ideal for an urban trekker being in the heart of the city. The staff were friendly, provide good service and everything was well kept. The historic nature throughout premise created the perfect ambience.