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Hilton Garden Inn Queretaro

3.5 star property
3.5-star hotel near Aqueduct of Santiago de Querétaro

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Photo gallery for Hilton Garden Inn Queretaro

Exterior
Outdoor pool
Lobby
King Bed Bedroom Suite | Living area
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Laundry
  • Room service

Explore the area

Map
Prolongacion Ignacio Zaragoza 99 -1, Plaza Jardines, Querétaro, QUE, 76180
  • Plaza Galerias Shopping Center
    ‪15 min walk‬
  • Plaza Santa Maria Bullring
    ‪18 min walk‬
  • Autonomous University of Querétaro
    ‪4 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed

Premium bedding, in-room safe, desk, laptop workspace

One King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Bedroom Suite

Premium bedding, in-room safe, desk, laptop workspace

King Bed Bedroom Suite

  • 110 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Two Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Two Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Querétaro

Downtown Querétaro stay.Within a 10-minute walk of this Downtown Querétaro hotel, you'll find Querétaro General Hospital and HILVANA Shoe & Fashion Outlet. Plaza Galerias Shopping Center and Plaza Santa Maria Bullring are also within 2 miles (3 km).

What's nearby

  • Plaza Galerias Shopping Center - 15 min walk - 1.3 km
  • Plaza Santa Maria Bullring - 18 min walk - 1.5 km
  • Autonomous University of Querétaro - 4 min drive - 3.3 km
  • Josefa Ortiz de Domínguez Auditorium - 5 min drive - 5.0 km
  • Corregidora Stadium - 7 min drive - 6.9 km

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪Karnes en Su Jugo - ‬4 min walk
  • ‪El Fogón del Pastor - ‬6 min walk
  • ‪Taquería Jalisco - ‬3 min walk
  • ‪Hogaza - ‬4 min walk
  • ‪Hamburguesas el Galan - ‬5 min walk

About this property

Hilton Garden Inn Queretaro

3.5-star hotel near Aqueduct of Santiago de Querétaro
Hilton Garden Inn Queretaro offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 3450 square feet (321 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hilton Garden Inn Queretaro. Self parking is free.

This 3.5-star Querétaro hotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 3450 sq ft of conference space
  • 321 sq m of conference space
  • Built in 2012
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Queretaro offers 102 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature premium bedding. 42-inch plasma televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends: MXN 280 for adults and MXN 140 for children
  • 1 restaurant
  • 1 bar
  • Free reception (select days)
  • Room service available

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 34
  • Front entrance ramp
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 39
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch plasma TV
  • Cable channels
  • MP3 dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 21 to August 24:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 140 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Queretaro
Hilton Garden Inn Queretaro
Queretaro Hilton Garden Inn
Hilton Garden Inn Queretaro Hotel
Hilton Garn Inn Queretaro
Hilton Queretaro Queretaro
Hilton Garden Inn Queretaro Hotel
Hilton Garden Inn Queretaro Querétaro
Hilton Garden Inn Queretaro Hotel Querétaro

Hilton Garden Inn Queretaro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 441 out of 831 reviews
Rating 8 - Good. 248 out of 831 reviews
Rating 6 - Okay. 81 out of 831 reviews
Rating 4 - Poor. 26 out of 831 reviews
Rating 2 - Terrible. 35 out of 831 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Walfer

Stayed 1 night in Nov 2024

8/10 Good

Eujenio

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Stayed 4 nights in Nov 2024

10/10 Excellent

miguel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ROGELIO, ATIZAPAN

Stayed 1 night in Oct 2024

10/10 Excellent

Anuar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Hector

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo necesitaba la estadía de una noche para poder estar a tiempo a mi cita muy temprano en el Hospital Angeles. Necesitaba un lugar cómodo, limpio y económico con servicios un poco más que básicos para pasar la noche y este hotel cumplió bien con mis expectativas. Me imagino que de Jueves a Domingo deben de tener muchas quejas por ruido porque hay dos bares uno de ellos vecino pared con pared y el otro a menos de cincuenta metros. Yo estuve la noche de Martes y no tuve ese problema. Otra área que fué una preocupación para mí fué el estacionamiento, el cual sentí muy expuesto. Sería muy bueno si pueden poner una barrera de setos o algo parecido entre el estacionamiento y la calle.
Stayed 1 night in Oct 2024

10/10 Excellent

Sandra

Good
Stayed 1 night in Apr 2024

10/10 Excellent

SARA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice 👌
Stayed 1 night in Apr 2024

6/10 Okay

Antonio

Business traveller
Worn
Hotel is worn. Dirty floors and worn furniture. Staff. Or able to provide receipt at checkout.
Stayed 3 nights in Apr 2024

2/10 Terrible

Adriana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
El desayuno pésimo dejo mucho que desear pedí mi factura y no quisieron hacer el trámite que si hice mi reservación por Internet que por internet la pida
Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Marco Antonio

Liked: Staff & service
Disliked: Property conditions & facilities
Old carpet in the hotel. And the rooms poor tv very old. Noisy
Stayed 2 nights in Nov 2023

10/10 Excellent

Santos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

David j

Stayed 1 night in Oct 2023

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A good place to stay, I recommend
Modern building, room was clean, bed was comfortable, about a 5 minute drive to downtown. Not too many options for dining in area. Parking is free.
Stayed 1 night in Sep 2023

4/10 Poor

enrique

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I reserved a king bed, was very important because I have a baby, when arrive they said we do not have a king bed for you, I asked them to help me, it took 20 min to give a room with king bed, they had the room all the time! my kid was crying because was late, they even offer me a Moises for my 2 yr old kid!!? come on! in the morning they turned off the AC, before you check out.
Stayed 1 night in Jul 2023

4/10 Poor

Hector Javier

Stayed 1 night in Jul 2023

4/10 Poor

Gerardo

Travelled with family
Disliked: Staff & service, property conditions & facilities
The worst service in reception area. No bell boys, no information about the parking lot close.
Stayed 2 nights in May 2023

10/10 Excellent

María del Consuelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Wallace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and attentive staff. Comfy beds.
Stayed 2 nights in Oct 2022

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was close proximity to dining places the hospital, shopping bakery you name it
Stayed 5 nights in Jun 2022

6/10 Okay

Fernando, San Diego

Travelled with family
Liked: Property conditions & facilities
Staff was just Ok. Property shares the parking with some stores.
Stayed 2 nights in May 2022

6/10 Okay

MARIA

Liked: Cleanliness, amenities
Las alfombras estan sucias y una lampara de la habitacion que me asignaro, estaba rota. Pareciera que empiezan a descuidar las instalaciones
Stayed 1 night in May 2022

2/10 Terrible

Sebastian

Stayed 1 night in Apr 2022