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Holiday Inn Queretaro-Centro Historico, an IHG Hotel

3.5 star property
Family-friendly 3.5-star hotel near Alameda Hidalgo Park

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Queretaro-Centro Historico, an IHG Hotel

3 restaurants, breakfast, lunch, dinner served; international cuisine
Meeting facility
3 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool
3 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Gym
  • Pet-friendly
  • Breakfast available

Explore the area

Map
Ave 5 De Febrero No 110, Querétaro, QUE, 76010
  • Autonomous University of Querétaro
    12 min walk
  • Mariscos Eliastion
    4 min walk
  • Querétaro Bus Terminal
    8 min drive
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    38 min drive

Room options

View all photos for Suite

Premium bedding, minibar, in-room safe, individually decorated

Suite

  • 31 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Room

  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds, Ground Floor

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Ground Floor

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Garden View

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Garden View

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible Bathtub

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Top Floor)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 63 sq m
  • Sleeps 4
  • 1 Twin Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Querétaro

Downtown Querétaro stay.Your stay at this Downtown Querétaro hotel places you within 2 miles (3 km) of Autonomous University of Querétaro and Plaza Santa Maria Bullring. Alameda Hidalgo Park and Aqueduct of Santiago de Querétaro are also within 3 miles (5 km).

What's nearby

  • Autonomous University of Querétaro - 12 min walk
  • Plaza Santa Maria Bullring - 18 min walk
  • Alameda Hidalgo Park - 4 min drive
  • Josefa Ortiz de Domínguez Auditorium - 5 min drive
  • Corregidora Stadium - 7 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 38 min drive

Restaurants

  • ‪Bar Holiday Inn - ‬1 min walk
  • ‪Queretaro Lindo Bar Botanero - ‬4 min walk
  • ‪La Marquesada - ‬6 min walk
  • ‪Mariscos Eliastion - ‬4 min walk
  • ‪Los Pepes - ‬5 min walk

About this property

Holiday Inn Queretaro-Centro Historico, an IHG Hotel

Family-friendly 3.5-star hotel near Alameda Hidalgo Park
Holiday Inn Queretaro-Centro Historico, an IHG Hotel offers its guests 3 spa tubs, an outdoor pool, and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center, 13 meeting rooms, and coworking spaces. Event space at this hotel measures 11361 square feet (1022 square meters) and includes a conference center. A terrace, a vending machine, and an arcade/game room are also featured at the family-friendly Holiday Inn Queretaro-Centro Historico, an IHG Hotel. Free self parking is available.

This 3.5-star Querétaro hotel is smoke free.

  • 1 building
  • 234 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 11361 sq ft of conference space
  • 1022 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Holiday Inn Queretaro-Centro Historico, an IHG Hotel offers 234 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and irons/ironing boards. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–noon: MXN 370-430 for adults and MXN 220-250 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 3 spa tubs
  • Arcade/game room
  • Fitness center
  • Outdoor pool
  • Playground
  • Private winery tours
  • Public winery tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Chef
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Local maps
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: MXN 700 per pet, per night, plus a one-time cleaning fee of MXN 700
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 370 to 430 for adults, and MXN 220 to 250 for children
  • Pet fee: MXN 700 per pet, per night plus MXN 700 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Historico
Holiday Inn Historico Hotel
Holiday Inn Historico Hotel Queretaro-Centro
Holiday Inn Queretaro-Centro
Holiday Inn Queretaro-Centro Historico
Queretaro-Centro Historico
Holiday Inn Queretaro Centro Historico Hotel Queretaro
Queretaro Holiday Inn
Holiday Inn Queretaro-Centro Historico Hotel

Holiday Inn Queretaro-Centro Historico, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 590 out of 1005 reviews" "
Rating 8 - Good. 302 out of 1005 reviews" "
Rating 6 - Okay. 75 out of 1005 reviews" "
Rating 4 - Poor. 21 out of 1005 reviews" "
Rating 2 - Terrible. 17 out of 1005 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Resort feel with out the beach. I’m here for work only so it’s great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Norma

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Francisco, Vero Beach

Liked: Cleanliness, amenities, property conditions & facilities
Las albercas estuvieron muy bien.
Stayed 1 night in Sep 2024

8/10 Good

Nerhida Iliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well maintained and good service
Stayed 1 night in Jul 2024

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Apr 2024

8/10 Good

Roseann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful. Our son loved the pool. However, beware of the "kids eat free" promotion. It is only if you ask for and order off a child's menu that kids will eat free. They do not automatically give you one.
Stayed 1 night in Jul 2024

10/10 Excellent

Roseann

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful facility
Stayed 1 night in Jul 2024

8/10 Good

Irma

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel and good food.
Stayed 5 nights in May 2024

10/10 Excellent

Josué

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Apr 2024

10/10 Excellent

Rosa

Stayed 2 nights in Apr 2024

6/10 Okay

Abigail

Travelled with family
Liked: Cleanliness, staff & service
The staff is very friendly and work hard to please the customer, but the property needs upgrading if they want to have so many stars.
Stayed 7 nights in Apr 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
It was amazing, the hotel was beautiful and clean
Stayed 2 nights in Mar 2024

8/10 Good

Alejandro

Stayed 2 nights in Apr 2024

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
"We recently stayed at this hotel and overall had a wonderful experience. The facilities were beautiful and clean, the food was delicious, and the staff were very friendly. However, we were disappointed by an incident involving Mrs. Gabriela. We have a disabled son, and my husband informed her that he was going to work and that my son and I couldn't go to the restaurant for breakfast. As a result, he took five pieces of fruit from the buffet. Mrs. Gabriela charged us for two breakfasts to our room for taking the fruit. When we spoke to someone at the reception, they informed us that we could have ordered our breakfast through room service. The next day, we did just that, but we found Mrs. Gabriela's response lacking in empathy. Despite this incident, everything else about our stay was excellent!" "Recientemente nos hospedamos en este hotel y en general tuvimos una experiencia maravillosa. Las instalaciones estaban bonitas y limpias, la comida era deliciosa y el personal muy amable. Sin embargo, nos decepcionó un incidente que involucró a la Sra. Gabriela. Tenemos un hijo discapacitado, y mi esposo le informó que él iba a trabajar y que mi hijo y yo no podíamos ir al restaurante a desayunar. Como resultado, él tomó cinco piezas de fruta del bufet. La Sra. Gabriela nos cargó el precio de dos desayunos a nuestra habitación por haber tomado la fruta. Pudo ser más empatica.después nos informaron que servício al cuarto era posible.
Stayed 3 nights in Apr 2024

10/10 Excellent

Luis

Stayed 4 nights in Mar 2024

8/10 Good

Jesus Rios

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the room we got didn't have a mini fridge nor an ice bucket. Also, the ice machine was on but not producing ice.
Stayed 7 nights in Mar 2024

10/10 Excellent

Bhuvana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, nice place to stay
Stayed 5 nights in Feb 2024

4/10 Poor

FRANCISCO

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very bad smell in hallways, in room and specially the bathroom. That also called us at 3am just to know if when our reservation ended! This is unacceptable.
Stayed 1 night in Feb 2024

10/10 Excellent

Straso

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 6 nights in Jan 2024

2/10 Terrible

Roberto Carlos

Travelled with family
Disliked: Staff & service
I booked through Expedia. The reservation proceeded without any problem on their platform. I printed the itinerary and also received a confirmation SMS. However, when I showed up at the hotel reception, they did not want to honor my reservation. This created a big problem for me, because I was forced to look for another hotel with availability under a heavy rain. I booked through Expedia because I needed immediate accommodation, since a family member died and I immediately moved to Querétaro to attend to the emergency; After 5 hours of travel I received the unpleasant surprise of not having accommodation. I made the reservation at approximately 4:00 p.m. and I showed up at the hotel at 9:00 p.m. Honestly, both Expedia and the hotel simply distanced themselves from the problem, it's a shame. Due to this situation I did not become a client of that hotel and I hope to never book again in IGH hotels in my life, their interest in their clients is zero.
Stayed 2 nights in Nov 2023

6/10 Okay

EK

Stayed 6 nights in Nov 2023

6/10 Okay

Jesus

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff not very helpful full
Stayed 1 night in Nov 2023

10/10 Excellent

SAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 4 nights in Oct 2023

2/10 Terrible

Irma

Travelled with family
Disliked: Cleanliness, staff & service
Guess service, and receptionist need to improve.
Stayed 4 nights in Aug 2023