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Hotel Madero

3.5 star property
3.5-star hotel near Querétaro Museum of Art

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Photo gallery for Hotel Madero

Property entrance
Elite Double Room, 2 Double Beds | View from room
Junior Studio Suite, 1 King Bed | Private kitchen
Exterior detail
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Spa
  • Parking included
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Madero No 69, Col. Centro, Querétaro, QUE, 76000
  • Santa Rosa de Viterbo Temple
    ‪7 min walk‬
  • Aqueduct of Santiago de Querétaro
    ‪3 min drive‬
  • Corregidora Stadium
    ‪6 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪39 min drive‬

Room options

View all photos for Premium Double Room, 2 Queen Beds

Premium Double Room, 2 Queen Beds

Premium Double Room, 2 Queen Beds

  • 20 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Comfort Room, 1 King Bed

Comfort Room, 1 King Bed

Comfort Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed

Grand Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room, 2 Double Beds

Down comforters, in-room safe, desk, iron/ironing board

Executive Double Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

  • 20 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Studio Suite, 1 King Bed

Junior Studio Suite, 1 King Bed

Junior Studio Suite, 1 King Bed

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio Suite, 2 Queen Beds

Superior Studio Suite, 2 Queen Beds

Superior Studio Suite, 2 Queen Beds

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Double Room, 1 Queen Bed

Senior Double Room, 1 Queen Bed

Senior Double Room, 1 Queen Bed

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Elite Double Room, 2 Double Beds

Elite Double Room, 2 Double Beds

Elite Double Room, 2 Double Beds

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Querétaro

City center stay.A stay at this Downtown Querétaro hotel places you steps from Querétaro Museum of Art and within a 5-minute walk of Querétaro Regional Museum. Theater of the Republic and Santa Rosa de Viterbo Temple are also within half a mile (1 km).

What's nearby

  • Santa Rosa de Viterbo Temple - 7 min walk - 0.7 km
  • Josefa Ortiz de Domínguez Auditorium - 3 min drive - 2.4 km
  • Aqueduct of Santiago de Querétaro - 3 min drive - 2.5 km
  • Plaza Santa Maria Bullring - 3 min drive - 2.6 km
  • Corregidora Stadium - 6 min drive - 4.8 km

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪Tikua Sur Este - ‬3 min walk
  • ‪Black Juice & Coffee Lab - ‬2 min walk
  • ‪Almozero Centro - ‬1 min walk
  • ‪Jaguar Azul - ‬3 min walk
  • ‪Gramlich Cafe - ‬1 min walk

About this property

Hotel Madero

3.5-star hotel near Querétaro Museum of Art
As a guest of Hotel Madero, you'll find spa services, a terrace, and tour/ticket assistance. Public spaces have free WiFi. The business-friendly Hotel Madero also features laundry facilities, dry cleaning/laundry services, and a front-desk safe. Self parking and valet parking are free.

This 3.5-star Querétaro hotel is smoke free.

  • 44 guestrooms or units
  • 4 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Elevator
  • No smoking on site
Hotel Madero offers 44 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 34-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:30 AM to noon on weekends; MXN 200 to 200 for adults and MXN 200 to 200 for children

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 34-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Madero

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 200 for adults, and MXN 200 to 200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Madero Queretaro
Madero Queretaro
Hotel Madero Hotel
Hotel Madero Querétaro
Hotel Madero Hotel Querétaro

Hotel Madero Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 359 out of 519 reviews
Rating 8 - Good. 129 out of 519 reviews
Rating 6 - Okay. 21 out of 519 reviews
Rating 4 - Poor. 6 out of 519 reviews
Rating 2 - Terrible. 4 out of 519 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Stayed 1 night in Jan 2025

6/10 Okay

Marco, Seattle

Liked: Cleanliness
Disliked: Amenities
Beds are smaller than what they offered and overcharged
Stayed 2 nights in Jan 2025

8/10 Good

Maria E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice centrally located. A bit hard to find where to park, but once connected with the hotel and received better instructions it helped.
Stayed 1 night in Jan 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
It is really close to a bunch of places you’d love to visit
Stayed 2 nights in Jan 2025

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Morris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all: location! Steps from key sites in the Centro Histórico. The rooms: very nice and well-equipped, albeit in our case small and windowless. Relatively quick hot water in the shower and very nice fixtures in the bathroom. Minor cons: No access by car to the front door of the hotel; free valet parking helped as did quick offers for help with luggage. We expected breakfast to be available at the hotel (per the Expedia listíng), but the listing was in error. But several good places for breakfast are available nearby. The quoted a price equal to the room cost divided by 24 per hour (in this case $3), for late checkout. Highly recommended!
Stayed 4 nights in Dec 2024

10/10 Excellent

thomas, N chesterfield

Liked: Staff & service, amenities, property conditions & facilities
Excellent room an staff
Stayed 5 nights in Dec 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean comfortable room, only thing I didn’t like was that it didn’t have a window it felt a bit claustrophobic and the TV didn’t work other than that it’s a nice hotel with friendly staff and located within walking distance of many restaurants and shops
Stayed 5 nights in Dec 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Property location can't be beat. Parking is a hassle as a valet needs to meet you on the street and takes your car from there. The hotel is only a few doors down from here, but you're on a busy, busy street and the ability to park and swap with the valet could be dicey. I ended up waiting over 15minutes before a valet showed up even though i had communicated with the desk 30min before arriving and provided an exact eta. You will need to give the desk a 15-20min heads up to get your car... that said, i never used or needed the car once while staying at this location. And other than the initial delay in getting a valet to take the car, the staff here is excellent and very accomodating.
Stayed 3 nights in Nov 2024

10/10 Excellent

ELVA, DUNCANVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and felt safe during our stay. Shopping and dining at your fingertips. Staff was very courteous and attentive. Booked our tours with hotel. Will be back!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is ideal for visiting the centro area and is quiet at night because of the pedestrian only section of Madero street.
Stayed 5 nights in Dec 2024

10/10 Excellent

Javier

Stayed 2 nights in Nov 2024

10/10 Excellent

Rafael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Claudia, Inglewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rafael

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Great stay ! Clean room, comfortable bed, and the customer service was outstanding, I asked for early check in and they where able to accommodate ! I asked for a wheelchair for my loved one and immediately they found one which we where able to use while I stayed there ! Highly recommend this beautiful hotel !
Stayed 4 nights in Nov 2024

4/10 Poor

John

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
No elevator as advertised, which was a problem with my recent foot surgery. Had to walk down stairs to the basement to use service elevator to our second floor room. The AC did not work well. No hot water in the shower, The valves just Spun. The registration said could cancel with 24 hour notice. Late check in so agreed to pay for 1 night, they charged all 4.Next morning after reaching off duty mgr he agreed to refund the 3 remaining nites but couldn’t say when I’d see the credit. “Maybe a month or more….”
Stayed 4 nights in Nov 2024

2/10 Terrible

Dina, San Clemente

Travelled with family
Disliked: Staff & service, amenities
We rented 2 rooms with double beds for 4 days total. Our first night was a separate reservation. Price was $50 per room per night. We were put in the correct rooms as they were superior doubles. We stopped at the front desk the next day and we are told my daughter will move to a double room with balcony but the other room is a king room way at the back of the hotel with no windows and our room rate is $30 more! We went back and forth with them but they said it was the only room they could offer us cause they were sold out. I made these reservations in February for Dia de Los Muertos which happens to fall on my daughters birthday. We were previous guests of this hotel and stayed for over a week during COVID in 2021. Very disappointed in their front desk staff and Yasmine was rude and condescending. We won’t be returning to Hotel Madero again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

Beautiful! It seems small from outside. Very friend staff and excellent location.
Stayed 1 night in Oct 2024

10/10 Excellent

Irma Teresita Mendez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

8/10 Good

Jesús

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a good place
Stayed 1 night in Oct 2024

10/10 Excellent

Lourdes, Chula Vista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful property within walking distance of Querétaro ‘s downtown. I highly recommend it!
Stayed 2 nights in Oct 2024

6/10 Okay

alma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

carlos alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, a bit noisy from the people staying next door but overall is a very nice and clean hotel. I only didn't like the fact that you have to valet every time you want to use your car.
Stayed 6 nights in Apr 2024

10/10 Excellent

Nelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in the center of historic area. We felt safe walking at night, plenty of places to eat and worship.
Stayed 3 nights in Apr 2024

10/10 Excellent

Oscar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely recommend to friends and family
Stayed 3 nights in Apr 2024