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Hotel Mamá Carlota

3.5 star property
3.5-star hotel near Zenea Garden

Choose dates to view prices

your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Mamá Carlota

Property entrance
Terrace/patio
Building design
Blackout drapes, soundproofing, iron/ironing board
Signature Double Room, 1 Queen Bed, Non Smoking | Room amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
    Breakfast included
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
24 Calle 15 de Mayo Centro, Querétaro, QUE, 76000
  • Zenea Garden
    5 min walk
  • Plaza de Armas
    6 min walk
  • Querétaro Museum of Art
    11 min walk
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    39 min drive

Room options

View all photos for Signature Quadruple Room, 2 Queen Beds, Non Smoking

Signature Quadruple Room, 2 Queen Beds, Non Smoking

Signature Quadruple Room, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Double Room, 1 Queen Bed, Non Smoking

Signature Double Room, 1 Queen Bed, Non Smoking

Signature Double Room, 1 Queen Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Double Room, 1 King Bed, Non Smoking

Blackout drapes, soundproofing, iron/ironing board

Signature Double Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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The price is CA $75
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CA $90 total
includes taxes & fees
28 Nov - 29 Nov
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About the area

Querétaro

Downtown Querétaro stay.Within a 10-minute walk of this Downtown Querétaro hotel, you'll find Zenea Garden and San Francisco Temple. Alameda Hidalgo Park and Santa Rosa de Viterbo Temple are also within 2 miles (3 km).

What's nearby

  • Zenea Garden - 5 min walk
  • Alameda Hidalgo Park - 17 min walk
  • Santa Rosa de Viterbo Temple - 18 min walk
  • Aqueduct of Santiago de Querétaro - 3 min drive
  • Corregidora Stadium - 6 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 39 min drive

Restaurants

  • ‪Maximiliano - ‬3 min walk
  • ‪Elotes y Esquites Regules e Hidalgo - ‬4 min walk
  • ‪Terraza la Grupa - ‬3 min walk
  • ‪El Cachanilla Tacos & Beer - ‬4 min walk
  • ‪Churros Corregidora - ‬3 min walk

About this property

Hotel Mamá Carlota

3.5-star hotel near Zenea Garden
Free breakfast is available daily. WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at Hotel Mamá Carlota. The hotel can provide concierge services and wedding services. Free self parking is available.

This 3.5-star Querétaro hotel is smoke free.

  • 11 guestrooms or units
  • Local cuisine breakfast (free)
  • Breakfast available (free)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • No smoking on site
  • Water dispenser
Hotel Mamá Carlota offers 11 accommodations with complimentary bottled water and hair dryers. Rooms open to balconies or patios. 43-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Querétaro hotel provides complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Languages

Dutch, English, French, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free offsite parking within 164 ft from 6:00 AM to 11:30 PM

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM–10:00 AM

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 43-inch Smart TV
  • Cable channels
  • Netflix
  • Premium channels
  • Streaming services

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Local maps
  • Recycling
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Mamá Carlota

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mamá Carlota Santiago de Querétaro
Mamá Carlota Santiago de Querétaro
Hotel Mamá Carlota Queretaro
Mamá Carlota Queretaro
Hotel Hotel Mamá Carlota Queretaro
Queretaro Hotel Mamá Carlota Hotel
Hotel Hotel Mamá Carlota
Mamá Carlota
Hotel Mamá Carlota Hotel
Hotel Mamá Carlota Querétaro
Hotel Mamá Carlota Hotel Querétaro

Hotel Mamá Carlota Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 172 out of 289 reviews" "
Rating 8 - Good. 72 out of 289 reviews" "
Rating 6 - Okay. 25 out of 289 reviews" "
Rating 4 - Poor. 7 out of 289 reviews" "
Rating 2 - Terrible. 13 out of 289 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Angelica, Watsonville

Liked: Staff & service, amenities, property conditions & facilities
The place is beautiful, staff are very helpful and friendly, the rooms are a little inconvenient as my mother is in a wheelchair and there is no accessibility, parking is safe and ample but it’s two blocks away which is understandable as the hotel is located in the historic center of Querétaro. Breakfast was good but not many options. Kitchen staff very friendly and welcoming. Overall all it was a pleasant experience!
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Alejandro

Stayed 1 night in Jul 2024

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Incredible stay. Very secure and great location.
Stayed 3 nights in May 2024

2/10 Terrible

yolanda

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our night here!!
Stayed 1 night in May 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

6/10 Okay

Juana, Riverside

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Mar 2024

10/10 Excellent

Carlos

Stayed 2 nights in Mar 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 8 nights in Feb 2024

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Lise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay of 4 nights. Room modernist with up to date facilities. Property manager spoke English and helpful. Extra water available on demand. Breakfast included served in restaurant adjacent to hotel.
Stayed 4 nights in Feb 2024

10/10 Excellent

Ralph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Joe

Stayed 2 nights in Nov 2023

4/10 Poor

Eugen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is a few blocks away, this was not told on Expedia web site. Booked with breakefes inclooded. Was told the next morning by stuff, there is no braekefest. Safe your monney
Stayed 1 night in Nov 2023

10/10 Excellent

John

Business traveller
Stayed 1 night in Nov 2023

10/10 Excellent

Larissa

Stayed 1 night in Nov 2023

8/10 Good

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
El Hotel muy lindo, lo que si deben de cambiar son las almohadas, son extremadamente viejas e incomodas.
Stayed 1 night in Oct 2023

10/10 Excellent

Ana Fernanda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel muy bonito y cómodo, a mi me hubiera gustado que tuviera cafetera en la habitación pero fuera de eso todo muy y el personal super amable. El desayuno si queda un poquito lejos pero esta rico una caminata en la mañana.
Stayed 3 nights in Oct 2023

8/10 Good

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely, small hotel walkable to mist everything you want to see nearby. Rooms are simple but chic and great option for the price
Stayed 5 nights in Sep 2023

2/10 Terrible

Robert

Liked: Cleanliness
Disliked: Room comfort
Avoid most of the year.
this hotel has a good location and some charm but Queretaro gets very hot most of the year and the lack of air conditioning made the room unbearable. They have a roof fan but it made a horrible grinding noise all night long. Also, they say the parking is over 3 blocks away. Even with a working fan the room was very hot making sleep almost impossible.
Stayed 1 night in Sep 2023

10/10 Excellent

Li-Hsin

Stayed 2 nights in Aug 2023