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Hotel Dann Carlton Quito

5.0 star property
5-star luxury hotel in La Carolina

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Photo gallery for Hotel Dann Carlton Quito

Lobby
Reception
Exterior
Suite
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Hot tub
  • Pool

Explore the area

Map
Avenida República de El Salvador N34-377, Quito, Pichincha, 170135
  • Parque La Carolina
    ‪7 min walk‬
  • Quicentro Shopping
    ‪11 min walk‬
  • Atahualpa Olympic Stadium
    ‪11 min walk‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite

Suite

Suite

  • City view
  • 54 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room

Executive Room

Executive Room

  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, in-room safe, desk, soundproofing

Superior Room, 2 Double Beds

  • City view
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite (2 Double Beds)

Suite (2 Double Beds)

Suite (2 Double Beds)

  • City view
  • 54 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 Queen Bed

  • City view
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed

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About the area

Quito

La Carolina stay.Within a 10-minute walk of this La Carolina hotel, you'll find Parque La Carolina and Naciones Unidas Boulevard. Quicentro Shopping and Atahualpa Olympic Stadium are also within half a mile (1 km).

What's nearby

  • Parque La Carolina - 7 min walk - 0.6 km
  • Quicentro Shopping - 11 min walk - 1.0 km
  • Atahualpa Olympic Stadium - 11 min walk - 1.0 km
  • Foch Square - 4 min drive - 2.8 km
  • General Rumiñahui Coliseum - 5 min drive - 4.4 km

Getting around

  • Universidad Central Station - 11 min drive
  • Carolina Station - 14 min walk
  • Mariscal Sucre Intl. Airport (UIO) - 33 min drive

Restaurants

  • ‪Hotel Dann Carlton - ‬2 min walk
  • ‪Cyril - ‬3 min walk
  • Europa Café
  • ‪Juan Valdez Café - ‬3 min walk
  • ‪VIVA Cerveza! Gastropub & Beer Store - LA CAROLINA - ‬2 min walk

About this property

Hotel Dann Carlton Quito

5-star luxury hotel in La Carolina
Hotel Dann Carlton Quito offers its guests a full-service spa, an indoor pool, and a hot tub. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 3961 square feet (368 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the luxury Hotel Dann Carlton Quito. You'll have access to the health club at a partner property. Free self parking is available.

This 5-star Quito hotel is smoke free.

  • 210 guestrooms or units
  • 12 levels
  • 2 buildings
  • 3 dining venues
  • Meeting rooms
  • 3961 sq ft of conference space
  • 368 sq m of conference space
  • Built in 1998
  • Cooked-to-order breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Hotel Dann Carlton Quito offers 210 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Cable television is provided. Bathrooms include shower/tub combinations with rainfall showerheads.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The onsite spa has massage/treatment rooms. Services include massages.

Languages

English, Spanish

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Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 6:00 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Late-night room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
  • Resort fee: USD 1.22 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carlton Quito
Dann Carlton Hotel Quito
Dann Carlton Quito
Dann Carlton Quito Hotel
Dann Quito
Hotel Carlton Quito
Hotel Dann Carlton Quito
Hotel Dann Quito
Hotel Quito Dann Carlton
Quito Dann Carlton
Dann Carlton
Hotel Dann Carlton Quito Hotel
Hotel Dann Carlton Quito Quito
Hotel Dann Carlton Quito Hotel Quito

Hotel Dann Carlton Quito Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 999 reviews
Rating 8 - Good. 235 out of 999 reviews
Rating 6 - Okay. 54 out of 999 reviews
Rating 4 - Poor. 28 out of 999 reviews
Rating 2 - Terrible. 23 out of 999 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Kasia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast and the staff. Stayed about 10 nights and there were a number of loud parties. Although another room was offered I didn’t want to move. The shower leaked a lot of water across bathroom with each use even after staff came to fix it.
Stayed 13 nights in Dec 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Elizabeth

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and there is a security guy in front of the hotel. This is the 2nd time I’m staying at this hotel at the same week, first time there was an issue with the hot tub (jacuzzi). A third party manages the pool and gym area and drained the hot tub at 7:45pm. The receptionist said the area would close at 8pm (even though during check in they said it is open until 10pm). This second time, I was given a room key and when I opened the door and walked in the room, there was someone’s else belongs. Very unsafe and made me worried about my belongs while I’m not in the room. I went back to the front desk, they weren’t concerned and stated it never happens. They upgrade my room but not sure if I want to stay in this hotel in the future.
Stayed 1 night in Jan 2025

10/10 Excellent

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lugar cálido

10/10 Excellent

Armida, Hollis

Liked: Cleanliness, staff & service, property conditions & facilities
Short of stuff
Stayed 1 night in Jan 2025

10/10 Excellent

carlos j, Baton Rouge

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Its perfect
Stayed 2 nights in Jan 2025

10/10 Excellent

DIEGO

Stayed 1 night in Dec 2024

10/10 Excellent

Denis

Stayed 3 nights in Dec 2024

10/10 Excellent

Diana

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Carlos, Avondale

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in Dec 2024

10/10 Excellent

Francisco M

Stayed 1 night in Nov 2024

8/10 Good

Iam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Elijah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Camila

Stayed 3 nights in Dec 2024

4/10 Poor

Raimundo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Too much noise from too many private activities but a good hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Gregory

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dated Hotel - SKIP!!!!
Very dated hotel with uncomfortable accommodations - not to mention dangerous bathroom situation for anyone that has Accesibility needs. Whats with just providing one roll of toilet paper? Also super noisy - there was hammering in the middle of the night which was reported to front desk who said “theyd look into it” Lastly, can we talk about the scammy breakfast buffet? I was hopeful it would get better but each day got worse. The staff was zero attentive and borderline rude - I asked for a tea and it was like asking for a favor. Skip the Opera restaurant… worst meal of our stay - and the waitor forgot part of our order! Super incompetent staff To top it off… as we were leaving w our suitcases… the elevators (two of them) stopped working. DO NOT RECOMMEND THIS HOTEL!!!
Stayed 4 nights in Nov 2024

4/10 Poor

Diana

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
i had to change room 3 times in one night because of the noise. staff was very friendly. however, i woke up several times in the last room… i was exhausted so gave up and didnt change rooms again as I figured noise was unaboidable
Stayed 1 night in Nov 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel very nice with lots of amenities. Incredible staff. Very upscale
Stayed 3 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

eric

Stayed 1 night in Nov 2024

10/10 Excellent

Pamela

Stayed 1 night in Nov 2024