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Hotel El Crater

3.5 star property
3.5-star Art Deco hotel near Monument to the Equator

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Photo gallery for Hotel El Crater

Exterior
Exterior
Interior
Exterior
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Mirador Del Pululahua, San Antonio de Pichincha, Pichincha
  • Pululahua Geobotanical Reserve
    ‪6 min walk‬
  • Intinan Solar Museum
    ‪7 min drive‬
  • Monument to the Equator
    ‪8 min drive‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪69 min drive‬

Room options

View all photos for Luxury Suite, Balcony, Mountain View

Premium bedding, down comforters, desk, blackout drapes

Luxury Suite, Balcony, Mountain View

  • 60 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Standard Suite, Ground Floor

Standard Suite, Ground Floor

Standard Suite, Ground Floor

  • 45 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

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About the area

San Antonio de Pichincha

In San Antonio de Pichincha .You'll be within half a mile (1 km) of Pululahua Geobotanical Reserve and 2 miles (3 km) of Pululagua with a stay here. Also, Intinan Solar Museum is within 3 miles (5 km) and Monument to the Equator is within 6 miles (10 km).

What's nearby

  • Pululahua Geobotanical Reserve - 6 min walk - 0.5 km
  • Intinan Solar Museum - 7 min drive - 5.0 km
  • Monument to the Equator - 8 min drive - 5.1 km
  • Rumicucho Ruins - 16 min drive - 11.4 km
  • Estadio Rodrigo Paz Delgado - 22 min drive - 19.7 km

Getting around

  • Universidad Central Station - 34 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 69 min drive

Restaurants

  • ‪Vicente's - ‬10 min drive
  • ‪Pizza Equinoccial - ‬9 min drive
  • ‪La Fogata Manabita - ‬9 min drive
  • ‪El Consulado - ‬8 min drive
  • ‪El leñador - ‬10 min drive

About this property

Hotel El Crater

3.5-star Art Deco hotel near Monument to the Equator
Hotel El Crater offers its guests a full-service spa and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel El Crater. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star San Antonio de Pichincha hotel.

  • 12 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2008
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel El Crater offers 12 accommodations with DVD players and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, designer toiletries, and complimentary toiletries.

This San Antonio de Pichincha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Languages

English, Spanish

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Property amenities

Family friendly

  • DVD player
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Living room
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel El Crater

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50 per night for guests under 21 years old
  • Service fee: 10 percent
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Crater Hotel
El Crater
El Crater Hotel
El Crater Quito
Hotel El Crater
Hotel El Crater Quito
Hotel El Crater Calacali
El Crater Calacali
Hotel Hotel El Crater Calacali
Calacali Hotel El Crater Hotel
Hotel Hotel El Crater
El Crater
Hotel El Crater Hotel
Hotel El Crater San Antonio de Pichincha
Hotel El Crater Hotel San Antonio de Pichincha

Hotel El Crater Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 77 out of 110 reviews
Rating 8 - Good. 19 out of 110 reviews
Rating 6 - Okay. 7 out of 110 reviews
Rating 4 - Poor. 2 out of 110 reviews
Rating 2 - Terrible. 5 out of 110 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Franklin w

Stayed 2 nights in Dec 2024

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing views and service. Just great for a side trip from Quito. Would highly recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
¡Casi una experiencia religiosa! Mágico, Único, Especial, espectaculares vista, tremenda ubicación, en fin Majestuoso!!! Imagínate estar en el tope de una montaña: a un lado un valle que fue una laguna que al otro lado La Mitad Del Mundo, Lat 0!!!
Stayed 4 nights in Jun 2024

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful location for peace and also ease of accessibility to Quito. Scenery is breathtaking. Food and service at restaurant are excellent. The rooms are clean, spacious and have wonderful views both of the city and the volcano crater. The staff could not be more helpful and polite. I cannot wait to visit again. Visiting the Quito area I cannot imagine staying anywhere else.
Stayed 4 nights in Apr 2024

4/10 Poor

DAVID

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We asked for the room on the upper floor when booking and they gave us the one below, the bathroom was outdated and had water problems, the king bed was two and a half square beds pushed together, and the mattress was worn out and very hard. Excessively expensive prices for what they offer, translucent curtain where you could see a lot from the outside, little privacy.
Stayed 1 night in Feb 2024

10/10 Excellent

Allison, Richardson

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, gorgeous rooms, delicious food, excellent staff!
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Liked: Property conditions & facilities
Great relaxing and wonderful friendly people.
Stayed 4 nights in Jan 2024

10/10 Excellent

KYLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat stay with great views
Stayed 1 night in Dec 2023

10/10 Excellent

Dario

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shout out to OMAR! He was incredible. The room was spacious, clean and comfortable. We visited the restaurant for dinner and my husband felt in love with the potato soup. During breakfast we had a cute llama spy on us also keep us entertained. We had a great experience overall.

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My spouse and I spent 3 nights at this mountain resort in Feb 2023. It was the ideal place for some much needed R&R. The views are spectacular, the rooms are spacious, the atmosphere is very serene, the spa is amazing (had the best hot stone massage there) and the service at the entire hotel is EXCELLENT! Special mention to Omar who is the heart beat of the resort … he takes care of everything that you can possibly need and more. Thank you for making our stay so memorable PS: The wifi works great !
Stayed 3 nights in Feb 2023

10/10 Excellent

Fernando

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This property and its surroundings offer the ultimate spa and natural landscape that are truly inspirational.
Stayed 1 night in Feb 2023

10/10 Excellent

Wei

Stayed 1 night in Jan 2023

10/10 Excellent

Doreen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very spacious, gorgeous views from the rooms, and it is a very family-friendly hotel. The staff were so kind and responsive to any question or request and very knowledgeable regarding activities in the area. The food was delicious and a nice balance of Ecuadorian and European/North American food. We highly recommend El Crater during your visit to Ecuador!

10/10 Excellent

Nicolas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on earth.
Best experience ever had. Heaven on earth, bassically is like living on the clouds.
Stayed 1 night in Nov 2022

10/10 Excellent

Patricia

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place ❤️
Stayed 2 nights in Aug 2022

10/10 Excellent

J.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Crater is a hidden gem that is absolutely outstanding. I stayed for almost a week to write and meditate and it was perfect. The property is gorgeous with mid-century modern architecture, furnishing, and art. The restaurant is delicious with organic food and lovely staff and the spa is honestly world-class in the most beautiful space surrounded by nature. And the views! This a power spot on top of an ancient volcano crater with views toward the most sacred mountains in indigenous Ecuadorian culture. I can't recommend it highly enough and would gladly return if given the chance.
Stayed 4 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an incredible hotel. Only twelve rooms, so it's boutique for sure, and you get personalized service as a result. Maybe the best view I've had at a hotel - huge windows overlooking a gorgeous valley (an extinct volcanic crater you can hike into) on one side, more huge windows overlooking the city and mountains on the other. The rooms are spacious, comfortable, and super clean. On the top floor, I had awesome skylight windows, adding even more allure to the stay. Everything worked well, and I had no problems whatsoever. There's an excellent restaurant on the property and a great spa, too. But more important than the amenities are the people - the staff were all wonderful: helpful, professional, patient with my broken Spanish. It is more than worth the price. If you go, make sure to follow the little path behind the restaurant - it's only maybe a 50 meter walk and brings you to a point on the crater rim that has an even better view of the crater at sunset.
Stayed 2 nights in Jan 2020

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mitad del Mundo
Very nice and convenient location.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Caroline

Liked: Cleanliness, staff & service, room comfort
A room with 2 views
Amazing location to wake to in the morning!
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, lovely food and very friendly staff
Stayed 1 night in Jan 2019

10/10 Excellent

Steve, Quito, Ecuador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful spot, near the Pululahua Crater.
Stayed 1 night in Aug 2018

6/10 Okay

Marc

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise!
We read different reviews about El Crater and weren't sure what to expect, but we were SO pleasantly surprised. We spent our anniversary weekend here and it was amazing. The rooms are simple, but nice and beautiful with lovely views of the crater and mountains. It is true the fog comes in usually mid day so if you want to hike, morning is best. It is close to Mitad del Mundo, but there is not a lot of other stuff in the near by area, but Condado shopping is only about 20 minutes away. It didn't matter to us. It was a beautiful escape from city life to get in nature, hike, enjoy the spa, etc. The restaurant is amazing and the filet mignon is one of the best I have ever had. If you're looking for a nice get away, THIS is your place. We highly recommend it and will be back!
Stayed 2 nights in May 2018

2/10 Terrible

greg, Boston, Massachusetts

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a nice place to stay! Poor condition run down!
Horrible conditions! Room infested with bugs! Can not put clothes in closet as there is a leak and all my good clothes became extremely wet! Paint on concrete walls is peeling and flaking off constantly! Sky light has leak and drips all the time soaking the carpet in the middle room! Had to turn room key in every day for staff to make bed but no one was available to give the key back when we arrived back on multiple days making us wait 1/2 hour after coming back to get our room key back! Addressed these isssues with staff who apparently never realayed to manager till last day who was never available! Extremely far from everything! Transportation is an issue because it is so far! Arrainged with hotel for transfer to airport for return trip. Flight was at 8:30am was told that the earliest they could pick us up was 6am airport is 1 hour away and it is an international flight. Almost missed fligh as driver did not show up until 6:40! Getting us to airport with almost no time to check bags and get through security had to run to make it onto flight! Included photos. The bugs in the photo are everywhere in the room! You find them in your clothes if you put them in the closet and in your towels and all over the floor! No staff available if you leave hotel before 7 no staff available if you return after 9 during the week. The view from the room is great but can't substitute for all the issues with rooms!