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Sheraton Quito Hotel

4.0 star property
4-star Beaux Arts hotel near Atahualpa Olympic Stadium, connected to a shopping center

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Photo gallery for Sheraton Quito Hotel

Pool
2 restaurants, breakfast, lunch served; local and international cuisine
Bar (on property)
Meeting facility
Pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

Map
Av. Naciones Unidas, and Av. Republica de El Salvador, Quito, Pichincha
  • Naciones Unidas Boulevard
    ‪1 min walk‬
  • Atahualpa Olympic Stadium
    ‪3 min walk‬
  • Quicentro Shopping
    ‪4 min walk‬
  • Quito (UIO-Mariscal Sucre Intl.)
    ‪45 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 2 Double Beds

Club Room, 2 Double Beds

Club Room, 2 Double Beds

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed

Club Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom

  • 48 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

JW Marriott Quito

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.6 out of 5, Wonderful, (666)
The price is CA $308
per night
CA $343 total
26 Feb - 27 Feb
JW Marriott Quito

About the area

Quito

City center stay.A stay at this La Carolina hotel places you steps from Quicentro Shopping and within a 5-minute walk of Atahualpa Olympic Stadium. Also, Parque La Carolina is within half a mile (1 km) and Guangüiltagua Metropolitan Park is within 2 miles (3 km).

What's nearby

  • Naciones Unidas Boulevard - 1 min walk
  • Atahualpa Olympic Stadium - 3 min walk
  • Quicentro Shopping - 4 min walk
  • Parque La Carolina - 4 min walk
  • Botanical Garden of Quito - 2 min drive

Getting around

  • Iñaquito Station - 7 min walk
  • Iñaquito Station - 7 min walk
  • Mariscal Sucre Intl. Airport (UIO) - 45 min drive

Restaurants

  • ‪TGI Fridays - ‬3 min walk
  • ‪Pizzería El Hornero - ‬1 min walk
  • ‪Segundo Muelle - ‬2 min walk
  • ‪Negroni - ‬4 min walk
  • ‪Sweet & Coffee - ‬2 min walk

About this property

Sheraton Quito Hotel

4-star Beaux Arts hotel near Atahualpa Olympic Stadium, connected to a shopping center
Sheraton Quito Hotel offers its guests a health club, a hot tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 3229 square feet (300 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Sheraton Quito Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This Beaux Arts Quito hotel is smoke free.

  • 136 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • 3229 sq ft of conference space
  • 300 sq m of conference space
  • Built in 1997
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Sheraton Quito Hotel offers 136 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. LED televisions come with satellite channels. Bathrooms include rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 25.50 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LED TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 36.6 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25.50 per person
  • Airport shuttle fee: USD 30 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 36.6 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Quito
Quito Hotel Sheraton
Quito Sheraton
Sheraton Hotel Quito
Sheraton Quito
Sheraton Quito Hotel
Four Points Quito
Quito Four Points
Sheraton Quito Hotel Quito
Sheraton Quito Hotel Hotel
Sheraton Quito Hotel Quito
Sheraton Quito Hotel Hotel Quito

Sheraton Quito Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 180 out of 267 reviews
Rating 8 - Good. 57 out of 267 reviews
Rating 6 - Okay. 11 out of 267 reviews
Rating 4 - Poor. 9 out of 267 reviews
Rating 2 - Terrible. 10 out of 267 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jorge Eduardo

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Don't go to this hotel, in the next room there were people taking drugs, partying with prostitutes, we couldn't sleep, we didn't complain either because we were scared, they could do something against us! Staff at the front desk, very rude! Horrible experience in a hotel that is supposed to be one of the best!
Stayed 5 nights in Aug 2024

10/10 Excellent

Rafaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Denis

Stayed 2 nights in Jul 2024

10/10 Excellent

Christopher, Fulshear

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed just one night on my return from the Galapagos enroute to the USA
Stayed 1 night in Jun 2024

10/10 Excellent

German

Liked: Cleanliness, staff & service, property conditions & facilities
Great place and staff
Stayed 3 nights in Apr 2024

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Biz trip to Quito
Good experiences. Hotel is clean, safe, and personnel very friendly
Stayed 3 nights in May 2024

10/10 Excellent

IVETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Roberto, North Miami

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
I contacted Expedia as I noticed that all inventory in the Expedia reservation is always seconds class and staff at the hotel told me that Bonvoy member get many priviledges- 1- check in priority 2- the stay wouldn’t count on my membership 3- my coworkers paid less and got better rooms 4- I made a reservation for a double from and got a single 5- late check in total Expedia benefit $2.88 not worth the nightmare and rather use my hotel memberships
Stayed 1 night in Apr 2024

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything around the city
Stayed 3 nights in Mar 2024

10/10 Excellent

MARCELO

Stayed 1 night in Feb 2024

10/10 Excellent

José

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

MARIA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than your money’s worth!
You make fabulous pisco sours at your bar! I loved the bar service! And everyone at the hotel was friendly and very courteous- and the price is good. Keep working on eco friendliness, something in the lobby re what you are trying to do. And good restaurants at walking distance. Thank you!!
Stayed 2 nights in Feb 2024

2/10 Terrible

ANDRES, GUAYAQUIL

Stayed 1 night in Feb 2024

2/10 Terrible

Shehryar

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Absolutely terrible service. It feels like they don’t care at all. I am Marriott Gold Bonvoy member as well. It seemed that they were not happy that I used Expedia, hence providing a lower level of service. The issues started with them charging us more than what Expedia reservation was for. Once I pointed that out, the agent made it feel like she did me a favor by discounting the tax and charging close to the reservation amount, but still higher than that. The major issue was that the bathroom kept getting flooded if one took a shower. Their shower was not leveled. I called to inform them, and rather than offer to address it, the agent asked “what do you need”? Well, I asked for several towels and once they arrived, I had to wipe dry the bathroom floor. The staff couldn’t care less. Upon checkout, I informed another agent and he couldn’t care less either. It was a terrible experience. This hotel does not deserve to be rated 5-stars. Beware!!!
Stayed 1 night in Feb 2024

10/10 Excellent

Masoud

Stayed 3 nights in Feb 2024

10/10 Excellent

ANDREA

Stayed 1 night in Dec 2023

10/10 Excellent

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and helpful staff. Clean and quiet rooms. Many amenities.
Stayed 1 night in Jan 2024

4/10 Poor

Michele

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

SEUNG BAE, Ciudad De Mexico

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 16 nights in Dec 2023

10/10 Excellent

Ronald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

Daunesh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and very convenient to stadium
Everything was absolutely perfect. Very convenient to the stadium for a concert or game. Could not have been in a better area with lots to do within walking distance to anything you need. Just great! Everyone was super friendly and helpful too!
Stayed 1 night in Dec 2023

10/10 Excellent

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
centrally located hotel near everything but the real reason I would return to this sheraton is the staff service . It was second to none I've been to . Carlos Aguilar
Stayed 4 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back
Convenient location, good customer service
Stayed 3 nights in Sep 2023

10/10 Excellent

Luis

Liked: Amenities
Atención personalizada y cortes.
Stayed 1 night in Sep 2023