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Radium Chalet

2.5 star property
Enjoy the free WiFi at this Radium Hot Springs hotel

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Radium Chalet

Aerial view
Mountain view
Room, Multiple Beds, Non Smoking | Private kitchen
Room, Multiple Beds, Non Smoking | Living area
Room, Multiple Beds, Non Smoking | Balcony

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Kitchen
  • Parking included
  • Free WiFi

Explore the area

Map
5063 Madsen Road, Radium Hot Springs, BC, V0A 1M0
  • Rotary Park
    ‪11 min walk‬
  • Spur Valley Golf Resort
    ‪13 min walk‬
  • Radium Hot Springs Village Office
    ‪16 min walk‬

Room options

View all photos for Suite, 1 Bedroom (Stairs Required) Pet-Friendly

Free WiFi, bed sheets

Suite, 1 Bedroom (Stairs Required) Pet-Friendly

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Suite, 1 Queen Bed, (Main Floor, Pet-Friendly)

Free WiFi, bed sheets

Suite, 1 Queen Bed, (Main Floor, Pet-Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite (Loft Suite)

Family Suite (Loft Suite)

Family Suite (Loft Suite)

  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Corner (Top Floor - Stairs Required)

Mini-fridge, microwave, electric kettle, toaster

Suite, 1 Bedroom, Corner (Top Floor - Stairs Required)

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Corner (Second Floor - Stairs Required)

Mini-fridge, microwave, electric kettle, toaster

Suite, 1 Bedroom, Corner (Second Floor - Stairs Required)

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed (Third Floor, Non-Pet-Friendly)

Free WiFi, bed sheets

Suite, 1 Queen Bed (Third Floor, Non-Pet-Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Second Floor - Stairs Required)

Free WiFi, bed sheets

Suite, 1 Bedroom (Second Floor - Stairs Required)

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed (Second Floor, Non-Pet-Friendly)

Free WiFi, bed sheets

Suite, 1 Queen Bed (Second Floor, Non-Pet-Friendly)

  • Sleeps 2
  • 1 Queen Bed

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About the area

Radium Hot Springs

In Radium Hot Springs .Within a 15-minute walk of the hotel, you'll find Rotary Park and Spur Valley Golf Resort. Radium Hot Springs Village Office and Kootenay National Park are also within 2 miles (3 km).

What's nearby

  • Spur Valley Golf Resort - 13 min walk
  • Radium Hot Springs Village Office - 16 min walk
  • Sinclair Canyon - 3 min drive
  • Radium Hot Springs Pools - 4 min drive
  • Radium Resort - The Springs Course - 7 min drive

Restaurants

  • ‪Screamers - ‬13 min walk
  • ‪Radium Husky House Restaurant - ‬9 min walk
  • ‪Conrad's Kitchen & Grill - ‬13 min walk
  • ‪Old Salzburg Restaurant - ‬1 min drive
  • ‪Back Country Jacks Restaurant - ‬15 min walk

About this property

Radium Chalet

Enjoy the free WiFi at this Radium Hot Springs hotel
Radium Chalet offers its guests a vending machine and a garden. Public spaces have free WiFi. Self parking is free.

This Radium Hot Springs hotel is smoke free.

  • 18 guestrooms or units
  • Front desk (limited hours)
  • Garden
  • No smoking on site
Radium Chalet offers 18 air-conditioned accommodations with fireplaces and hair dryers. Rooms open to balconies or patios. Accommodations have kitchenettes with microwaves. Bathrooms include bathtubs or showers.

This Radium Hot Springs hotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Kitchenette
  • Microwave
  • Mini-fridge
  • Separate living room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Room amenities

Entertainment

  • Digital channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Fireplace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

Property is also known as

Radium Chalet Hotel Radium Hot Springs
Radium Chalet Hotel
Radium Chalet Radium Hot Springs
Radium Chalet
Chalet Europe Motel
Hotel Chalet Europe
Radium Chalet Hotel
Radium Chalet Radium Hot Springs
Radium Chalet Hotel Radium Hot Springs

Radium Chalet Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 340 out of 1001 reviews" "
Rating 8 - Good. 371 out of 1001 reviews" "
Rating 6 - Okay. 140 out of 1001 reviews" "
Rating 4 - Poor. 79 out of 1001 reviews" "
Rating 2 - Terrible. 71 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Sarah

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
Up on a mountain overlooking Radium, the property had a fantastic view. The suite was spacious. There was a small kitchen with a microwave, mini fridge and sink with a sign stating “wash the dishes if you use them”. Living room with TV and couch and a patio which was lovely for watching then sunset over the mountains. The couch in the living room was broken and the door to the room was difficult to open and we struggled with the key. The bedding was not the most comfortable but we still slept well (bring your own pillows). My husband and I love sauna and chose the Radium Chalet because of the sauna advertised in the hotel amenities list and in the photos. When we arrived at the property, I enquired about where the sauna was located and was informed by the employee that the sauna is no longer is in use (please remove the photos and mention). Overall, not a bad place for the price, but you get what you pay for.
Stayed 2 nights in Oct 2024

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

ROBERT FAKELEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little Gem
Fantastic simple but comfortable place up on the hills overlooking radium Hot Springs. Very clean and comfortable and all the amenities I was very very happy and will gladly stay there again that was a first time, but that will be top of my list. Next time I go.
Stayed 1 night in Oct 2024

4/10 Poor

Rebecca

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting is gorgeous, but the room (bed, room layout) is uncomfortable, the front desk clerk was rude, we seemed to have interrupted something. We WON'T be returning to the Hotel, but we will return to the Hot Springs, we'll just stay somewhere more welcoming.
Stayed 1 night in Oct 2024

8/10 Good

John A

Liked: Cleanliness, staff & service, property conditions & facilities
The View
Stayed 1 night in Sep 2024

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Bad smell, bed is poorly made, poor cleanliness, and you can hear the noises from other rooms.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing like the website. Very disappointing.
This is an old tired hotel. Numerous years of neglect. Sorry we booked here. Shower was full of black mold. Everything was rundown and in need of maintenance. Too numerous to list everything. The photos online were shot 25 years ago would be my guess.
Stayed 1 night in Sep 2024

8/10 Good

Jeannette

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
No heat turned on. Had to ask for after a cold night thinking thermostat broken. Deadbolt broken. Missing x2 light bulbs. Blinds on door was broken and filthy. Fireplace did not work. Sofa was totally worn out and unusable. Extremely poorly supplied kitchenette. Bedroom window broken glass that was taped together with duct tape. Absolutely NO service...ice machine in main lobby which was locked from 5pm to 12noon thus not available to use. Front desk in lobby was "open" 12noon to 5pm when manned. Property and rooms in desperate need of repairs and updating. Needs TLC. Service needs to be greatly improved as non-existent. No garbage collection and no garbage bags available. Had to buy our own garbage bags and took garbage out of room to a dumpster off-site (bear country so didn't leave around). Room could be awesome as scenery from balconies was absolutely gorgeous. Location of Chalet on mountain side is perfect for providing a fabulous view of Radium Hot Springs.
Stayed 4 nights in Aug 2024

2/10 Terrible

Kenneth

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The only like about this property is the view, other tham that the room is dusty its like havent been clean for years. The bed shetting and extra from the drawer is dirty causes allergic reaction and the smell terrible like it has not been clean properly. I am not going to recommend this property
Stayed 1 night in Sep 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Nice views from the balcony
Stayed 1 night in Sep 2024

10/10 Excellent

Mary Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with the beautiful view and comfortable room. Restaurant next door served authentic Chinese Hotpot.
Stayed 1 night in Sep 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service
Property was just OK. It was a big weekend in Radium Hot Springs so we were limited, and paid way too much. Would not recommend this hotel. Balcony was surrounded by weeds and debris.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, nice room, really clean, friendly staff, i would definitely stay there again.
Stayed 1 night in Sep 2024

4/10 Poor

Robert

Travelled with partner
Disliked: Amenities, property conditions & facilities
The place needed a good vacuuming. The bathroom fan was filthy and the tub was rusty, the air conditioner was filthy. The kitchenette was a joke. Creative photos on line made it look bright but it was gloomy. The separate bedroom had the door removed. The coffee maker didn’t work.
Stayed 2 nights in Sep 2024

2/10 Terrible

Kirsty

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Nastiness Hotel of all time
Do not stay here!! We travel a lot, this was the nastiness hotel we have ever stayed at. The bed was super hard, pillows were lumpy and the sheets and comforter was stained. The bed also smelled moldy and musty. The cleanliness of the whole place was disgusting. We couldn’t shower as the hold/cold tap didn’t work so the water was boiling hot, the toilet didn’t flush. There is no employees on duty after 10pm so we were able to have anyone come up after we checked in.
Stayed 1 night in Sep 2024

4/10 Poor

Mike

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
This property has improvements made in the interior paited walls white trim and crown molding. Paneled glass door between the sleeping area ang the living area. The unit was vacuumed in the visable areas. The bed was clean the rest was not clean. Dust was visible on the floor boarsd the small kitchen area was not clean, the coffee machine and coff supplied was not clean , the bath / shower has a scum build up, one of the drawers had some of the previous tennant items in iy. Under the bed was very dusty plus a brown paper bag and a vape pipe labled THS which was placed in the paper bag and placed in the garbage can. The hideaway couch bed was stained ans should have been dumped when the room was painted. The bathroom toilet water hose has a visible layer of dust on it. We stayed in the unit for a maximum 6.5 hrs.and left by 6 am. Other then the poor cleaning it is a quaint place.
Stayed 1 night in Sep 2024

8/10 Good

Keith

Business traveller, Travelled with partner
Liked: Staff & service
Ultra quiet. As building is concrete skeleton. Great value rack rate seeing as was peak season & other props were $250-300. Building is elderly but solid, yes, the fixtures & fittings are uh- “vintage” and “well loved” but it doesn’t really matter as everything works. Kinda feels like a mini your Grandma’s apartment. Could it do with a lick of paint & some refitting? Sure. Does it make much of a difference once the lights are off & your eyes are closed? No. I’ll probably stay again, it has a cheesy charm to it.
Stayed 1 night in Sep 2024

4/10 Poor

Jennifer

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This place has so much potential but i feel like it’s not being taken care of. The property indicates a sauna but it doesn’t work. Also says fireplace in every room but ours didn’t work. We tried to ask but could rarely find any staff. Also no continental breakfast even though again, they advertised it. Overall the room felt somewhat clean but the outside door had a gap. It still locked though. The ice machine was clearly broken even though we were told he was cleaning it. This place has a beautiful view though and nice walking trails in the back. If some TLC could just be out into it, I feel like it could be rented out all season long!
Stayed 2 nights in Sep 2024

2/10 Terrible

Cory

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no screens in the windows. Flys in the room and spiders. The smell in the room best described as dirty. Cracks in the drywall and mold on the balcony. The bed frame was broken and the bed was barely being supported. I wouldn’t let my neighbours dog stay here. The place should be bulldozed. We were supposed to stay for 3 nights but left after 3 hours. Just couldn’t do it . That disgusting. No refund of course. 600 bucks wasted.
Stayed 3 nights in Sep 2024

8/10 Good

thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We loved the covenient location and fabulous view. Liked 2 room layout w fireplace. Staff smelled badly of body odor and not available in mornings. Older property needing some tlc but could tell it had been great in past years. We will stay there again.
Stayed 2 nights in Sep 2024

4/10 Poor

Stacey

Stayed 1 night in Aug 2024

2/10 Terrible

Shiloh

Stayed 1 night in Sep 2024

2/10 Terrible

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I recently stayed at the Radium Chalet, booked through Expedia, to celebrate our wedding anniversary.Unfortunately, our experience was far from pleasant. The room was unclean, with soiled toilet facilities, dirty surfaces, and visible hair and insects, which made our stay uncomfortable. Despite reporting these issues to the front desk, no alternative accommodations were offered. We sought a resolution through Expedia, but were told that refunds are subject to the hotel's policy. Given that we did not voluntarily cancel but instead were faced with unacceptable conditions, we believe we were entitled to a refund. Both the hotel and Expedia failed to address the situation satisfactorily. It was a disappointment.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Great view good value
Stayed 1 night in Sep 2024

6/10 Okay

Luisa

Stayed 1 night in Sep 2024