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Best Western Plus Raleigh Crabtree Valley Hotel

2.5 star property
Hotel near Crabtree Valley Mall in Raleigh

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Raleigh Crabtree Valley Hotel

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)
Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed) | View from room
Exterior
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
6209 Glenwood Ave, Raleigh, NC, 27612
  • Crabtree Valley Mall
    3 min drive
  • William B. Umstead State Park
    5 min drive
  • UNC REX Hospital
    7 min drive
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    16 min drive

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Raleigh

Northwest Raleigh stay.Your stay at this Northwest Raleigh hotel places you within 3 miles (5 km) of Crabtree Valley Mall and William B. Umstead State Park. North Carolina State University and PNC Arena are also within 6 miles (10 km).

What's nearby

  • Crabtree Valley Mall - 3 min drive - 2.9 km
  • William B. Umstead State Park - 5 min drive - 3.7 km
  • North Carolina Museum of Art - 8 min drive - 7.3 km
  • North Carolina State Fairgrounds - 8 min drive - 8.6 km
  • PNC Arena - 9 min drive - 9.3 km

Getting around

  • Raleigh Union Station - 14 min drive
  • Raleigh-Durham International Airport (RDU) - 16 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬7 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Best Western Plus Raleigh Crabtree Valley Hotel

Hotel near Crabtree Valley Mall in Raleigh
Best Western Plus Raleigh Crabtree Valley Hotel offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Raleigh Crabtree Valley Hotel. Self parking is free.

  • 131 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Television in lobby
  • Elevator
  • Water dispenser
Best Western Plus Raleigh Crabtree Valley Hotel offers 131 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in June and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Plus Raleigh Crabtree Valley
Best Western Plus Raleigh Crabtree Valley Hotel Hotel
Best Western Plus Raleigh Crabtree Valley Hotel Raleigh
Best Western Plus Raleigh Crabtree Valley Hotel Hotel Raleigh

Best Western Plus Raleigh Crabtree Valley Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 427 out of 1056 reviews" "
Rating 8 - Good. 349 out of 1056 reviews" "
Rating 6 - Okay. 164 out of 1056 reviews" "
Rating 4 - Poor. 62 out of 1056 reviews" "
Rating 2 - Terrible. 54 out of 1056 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Amanda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My only issue was at check-in and it wasn’t with the employee. Unfortunately, I have some major allergies to high odors and perfumes, etc. when we walked in to check in and get our keys, there was a group all sitting in the lobby. The amount of perfume And possibly incense burning was atrocious. I got my key and went straight upstairs while my husband unloaded the vehicle. I thought I was OK but about midnight I woke up with a severe case of hives all over. Thankfully, my Benadryl worked or I would’ve had to use my EpiPen! My son-in-law stated that morning it was still bad so I decided to mask up just to get outside. There are a lot of individuals with allergies like this. I don’t have problems when there’s minimal amounts used, but it was so high in that lobby, it burned your eyes. Other than that, that room was great!
Stayed 1 night in Oct 2024

8/10 Good

carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for the weekend while helping my daughter move from one apartment to another. Had a king suite with balcony on the 6th floor. First the room: Odd configuration with a king bed on one side and a sleeper sofa on the other with a wall in between. Each room had its own AC unit, the standard in wall hotel unit- noisy and inefficient. The king bed was comfortable, with plenty of (smaller sized) pillows. The full size sofa bed had the thinnest mattress I've ever seen - but still sleepable. My main complaint is that the bathroom had no AC vent! It was hot as blazes in the bathroom, and contributed to my first night being miserably hot. The maintenance folks checked the unit on the king bed side, and it was working fine. Kept the bathroom door closed all night and the sleeping area kept a nice temperature - but in the morning, the bathroom was awful. The balcony was kept clean; it had a small metal table and two chairs. The room also had a nice sized frig, microwave, and the tiniest coffeemaker ever (glad I brought my own!!) The breakfast area was kept replenished and very clean. Parking is a little weird. There are some space right in front of the hotel, more underground, then additional in the back. The underground parking would have been nice, but the spaces were too close together. Parking in the back didn't seem very safe, so I had to make sure I got back to the hotel before all the spaces up front were taken.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. One mi or complaint is the parking was a little difficult at times but other than that, perfect.
Stayed 2 nights in Aug 2024

4/10 Poor

Tim

Travelled with family
Disliked: Staff & service, property conditions & facilities
The front desk clerk never smiled or welcomed us. Check in was unpleasant for this reason. The telephone in our room had no hook up to the wall and the tub hsd no drain stopper.
Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very clean as was the hotel itself. Front desk was very nice & helpful. My only complaint is the view from our window was of a what appeared to be a car junkyard. I would definitely stay here again.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room, bed, and staff!
Stayed 1 night in Aug 2024

10/10 Excellent

Catrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Savanna

Travelled with family, Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
My room was not clean, it had dead bugs on floor. Restroom was not clean.
Stayed 3 nights in Aug 2024

8/10 Good

Rivera

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed here for 4 days. The hotel lobby floor is dirty most of the time. When we got there, the first impression was not the best, but once inside the room, it was very clean. I guess it is a very busy hotel because of the location (very busy location near everything). The chocolate chip cookies in the afternoon were a nice surprise.
Stayed 4 nights in Jul 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean. Breakfast options good. Great customer service. The only issue we had was the air conditioner leaked water unto the floor causing some personal things to get wet nearby. Reported the issue and maintenance man wasnt available, but someone brought towels to put down and rectify the issue right away. Also, this is a non-smoking hotel, but was hit with weed smell as soon as we walked off the elevator. Otherwise, enjoyed our stay and would stay again.
Stayed 1 night in Aug 2024

2/10 Terrible

vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

George, College Point

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well managed property. I was happy to see that their rooms did not have a carpet because carpets always have a musty smell. This hotel is very clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and rooms are clean. I felt safe staying here.
Stayed 7 nights in Jul 2024

8/10 Good

Melanie

Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy acogedor me encantó😃👍
Mi esperiensia aquí en el hotel fue excelente muy acogedor las camas quedé encantada con mi habitación y la buena limpieza la tensión que me brindaron con mi familia y no se diga también el desayuno muy rico todo quedé encantada para la próxima quedarme nuevamente en ese hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

RHONDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, breakfast was good, and staff was friendly. Keisha checked us in and was extremely nice and welcoming. She greeted us daily and made sure we had all we needed.
Stayed 5 nights in Jul 2024

8/10 Good

Nijeria

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay!! Especially the roomy balconies!! However the pool was a joke!! Which explains why there is no pictures of it
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean environment prices good good breakfast freshly food
Stayed 2 nights in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed in standard room, suite, and room with the balcony- all rooms were clean and spacious. Staff was friendly and check in was smooth and easy. Was in my room within minutes.
Stayed 1 night in Jun 2024

10/10 Excellent

Jama

Stayed 1 night in Jul 2024

8/10 Good

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed having Starbucks across the street and Panera next-door and the room was very clean and comfortable… I would have preferred if the pool were open, but otherwise it was an excellent stay.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful. Our room was very clean, and the breakfast was nice. Thank you for having a property that we felt very comfortable in.
Stayed 1 night in Jun 2024