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Best Western Plus Raleigh Crabtree Valley Hotel

2.5 star property
Hotel near Crabtree Valley Mall in Raleigh

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Raleigh Crabtree Valley Hotel

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)
Exterior
Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed) | View from room
Lobby
Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
6209 Glenwood Ave, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪3 min drive‬
  • William B. Umstead State Park
    ‪5 min drive‬
  • UNC REX Hospital
    ‪7 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 42 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Sofabed)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Raleigh

Northwest Raleigh stay.Your stay at this Northwest Raleigh hotel places you within 3 miles (5 km) of Crabtree Valley Mall and William B. Umstead State Park. Laurel Hills Park and Shelley Lake Park are also within 3 miles (5 km).

What's nearby

  • Crabtree Valley Mall - 3 min drive
  • North Carolina Museum of Art - 8 min drive
  • North Carolina State Fairgrounds - 8 min drive
  • North Carolina State University - 9 min drive
  • Lenovo Center - 9 min drive

Getting around

  • Raleigh Union Station - 14 min drive
  • Raleigh-Durham International Airport (RDU) - 16 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬7 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Best Western Plus Raleigh Crabtree Valley Hotel

Hotel near Crabtree Valley Mall in Raleigh
Best Western Plus Raleigh Crabtree Valley Hotel offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Raleigh Crabtree Valley Hotel. Self parking is free.

  • 131 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Television in lobby
  • Elevator
  • Water dispenser
Best Western Plus Raleigh Crabtree Valley Hotel offers 131 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 32
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 1 to May 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open in June and close in September.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Plus Raleigh Crabtree Valley
Best Western Plus Raleigh Crabtree Valley Hotel Hotel
Best Western Plus Raleigh Crabtree Valley Hotel Raleigh
Best Western Plus Raleigh Crabtree Valley Hotel Hotel Raleigh

Best Western Plus Raleigh Crabtree Valley Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 420 out of 1001 reviews" "
Rating 8 - Good. 325 out of 1001 reviews" "
Rating 6 - Okay. 147 out of 1001 reviews" "
Rating 4 - Poor. 55 out of 1001 reviews" "
Rating 2 - Terrible. 54 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tanit

Liked: Staff & service, property conditions & facilities
Loved that the hotel enforces quiet time between 10:00pm and 6:00am. It makes a huge difference to the comfort of guests. Staff was wonderful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good breakfast, comfortable beds
Stayed 1 night in Oct 2024

10/10 Excellent

Cathrine

Stayed 3 nights in Oct 2024

2/10 Terrible

Jordan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Beds were not clean and very noisy at night.
Stayed 2 nights in Oct 2024

8/10 Good

Norda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location and rooms has a modern look, like no carpet which is awesome for an asthmatic like myself. Bathroom could use an upgrade; water pressure was low. Also very limited storage space for clothing for two people.
Stayed 4 nights in Oct 2024

8/10 Good

Liana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 17 nights in Oct 2024

10/10 Excellent

Richard

Stayed 3 nights in Oct 2024

6/10 Okay

richard, Hickory

Liked: Cleanliness, staff & service, property conditions & facilities
I would rate it a three star hotel. I had no problems and enjoyed my stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

The only thing I suggest is that they put a hand rail in the elevators. They work very well but are fast.
Stayed 6 nights in Oct 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Short overnight stay was clean and met expected standards.
Stayed 1 night in Oct 2024

4/10 Poor

Amanda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My only issue was at check-in and it wasn’t with the employee. Unfortunately, I have some major allergies to high odors and perfumes, etc. when we walked in to check in and get our keys, there was a group all sitting in the lobby. The amount of perfume And possibly incense burning was atrocious. I got my key and went straight upstairs while my husband unloaded the vehicle. I thought I was OK but about midnight I woke up with a severe case of hives all over. Thankfully, my Benadryl worked or I would’ve had to use my EpiPen! My son-in-law stated that morning it was still bad so I decided to mask up just to get outside. There are a lot of individuals with allergies like this. I don’t have problems when there’s minimal amounts used, but it was so high in that lobby, it burned your eyes. Other than that, that room was great!
Stayed 1 night in Oct 2024

8/10 Good

Fedna, Westerville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kasheen

Stayed 2 nights in Oct 2024

6/10 Okay

Steven

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Front desk checkin was not a good experience, not friendly or helpful. Would not change our room to be close or even same floor as the rest of our party because we booked through an app. We did try to call hotel prior to booking and they couldn’t match the price of the app and again was not helpful.
Stayed 3 nights in Oct 2024

6/10 Okay

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not friendly reservation or evening front desk.
Stayed 3 nights in Oct 2024

10/10 Excellent

Rodney

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk.staff were very welcoming and helpful. And the breakfast was delicious. The parking was really tight unless you wanted to park in the back (which didn't seem very desirable)). The room was nice and quiet but the bed was way too firm. The location was close to several dining options and was in a nice area
Stayed 1 night in Oct 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mary

Stayed 1 night in Oct 2024

6/10 Okay

Philip

Travelled with group
Liked: Staff & service
smoking marijuana in rooms
This is a non smoking hotel and we were on the 2nd floor where other guests were smoking marijuana every night. And because there is no carpet the smoke came right under our doors. If smoking is not allowed, smoking marijuana should not be allowed and that should be told to guests. It was awful. The hallway smelled horrible also. Water pressure in the shower was also very low in our room but not in our friends room. Staff was very nice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked this place so much we extended for 2 more days. Jennifer did an exceptional job of keeping the breakfast bar full and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 3 nights in Oct 2024

6/10 Okay

Eileen

Business traveller
Liked: Cleanliness, staff & service
Noisy bedroom
Stayed 2 nights in Oct 2024

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Beverly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2chairs in the room, night light and terrific breakfast made this stay heads above the others this trip.
Stayed 1 night in Oct 2024