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Candlewood Suites Raleigh Crabtree by IHG

2.5 star property
Hotel near Crabtree Valley Mall in Raleigh

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Photo gallery for Candlewood Suites Raleigh Crabtree by IHG

Property amenity
Studio Suite, 1 Queen Bed, Accessible (Comm, Roll Shwr)
Desk, laptop workspace, blackout drapes, iron/ironing board
Property amenity
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
4433 Lead Mine Rd, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪12 min walk‬
  • North Hills Shopping Center
    ‪4 min drive‬
  • North Carolina State University
    ‪7 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comm, Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Comm, Roll Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Comm, Roll Shwr)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm, Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible (Comm, Tub)

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Raleigh

Crabtree Valley stay.Your stay at this Crabtree Valley hotel places you within 2 miles (3 km) of Crabtree Valley Mall and Shelley Lake Park. Laurel Hills Park and North Hills Shopping Center are also within 3 miles (5 km).

What's nearby

  • Crabtree Valley Mall - 12 min walk - 1.1 km
  • North Hills Shopping Center - 4 min drive - 3.2 km
  • North Carolina State Fairgrounds - 6 min drive - 7.0 km
  • North Carolina State University - 7 min drive - 7.1 km
  • Lenovo Center - 8 min drive - 7.7 km

Getting around

  • Cary Station - 14 min drive
  • Raleigh-Durham International Airport (RDU) - 16 min drive

Restaurants

  • ‪Auntie Anne's - ‬13 min walk
  • ‪The Cheesecake Factory - ‬11 min walk
  • ‪P.F. Chang's China Bistro - ‬10 min walk
  • ‪Kanki Japanese House of Steaks - ‬10 min walk
  • ‪McDonald's - ‬8 min walk

About this property

Candlewood Suites Raleigh Crabtree by IHG

Hotel near Crabtree Valley Mall in Raleigh
There's a snack bar/deli on site. WiFi is free in public spaces. There's an onsite business center. A fitness center, barbecue grills, and multilingual staff are also featured at the business-friendly Candlewood Suites Raleigh Crabtree by IHG. Free self parking is available. A complete renovation of Candlewood Suites Raleigh Crabtree by IHG was completed in February 2019.

This Raleigh hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 3 levels
  • Built in 2000
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Candlewood Suites Raleigh Crabtree by IHG offers 122 air-conditioned accommodations with DVD players and coffee/tea makers. LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Languages

English, Spanish

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Property amenities

Family friendly

  • Dining table
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • DVD player
  • LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per night (maximum USD 150 per stay)
  • Weight limit: 80 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Raleigh
Candlewood Suites Crabtree
Candlewood Suites Crabtree Hotel
Candlewood Suites Crabtree Hotel Raleigh
Candlewood Suites Crabtree Raleigh
Candlewood Suites Raleigh
Candlewood Suites Raleigh Crabtree
Raleigh Candlewood Suites
Candlewood Suites Raleigh - Crabtree Hotel Raleigh
Candlewood Suites Raleigh Crabtree Aparthotel
Candlewood Suites Crabtree Aparthotel
Candlewood Suites Raleigh Cra

Candlewood Suites Raleigh Crabtree by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 536 out of 994 reviews
Rating 8 - Good. 318 out of 994 reviews
Rating 6 - Okay. 86 out of 994 reviews
Rating 4 - Poor. 30 out of 994 reviews
Rating 2 - Terrible. 24 out of 994 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
It was fine. Nothing to write home about. Very average
Stayed 2 nights in Mar 2025

8/10 Good

rachel, wayne

Liked: Cleanliness
Stayed 3 nights in Dec 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room at a good proce
Nice room, lots of desk space, had a full kitchen, would stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Denishae

Liked: Cleanliness
Stayed 2 nights in Dec 2024

6/10 Okay

Joe

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived at the hotel to check in but our reservation wasn’t showing up, no fault of the hotel, it was hotels.com that hadn’t sent our reservation through. The staff was very friendly & gave us a room & waited to see if hotels.com would show our prepaid reservation. I chose this hotel cause it was close to Rex Hospital where I was having surgery the following morning. Again the staff was wonderful. I was disappointed with hotels.com not showing our prepaid reservation. The next morning when I checked out the staff was still working on getting my prepaid reservation information straightened out. The hotel I would recommend again but booking though hotels.com I’m skeptical of as this is the second time we have experienced this. As for the hotel, beds were comfortable, room was spacious & very clean. Very quiet location as well. If needed I will definitely stay with them again.
Stayed 1 night in Dec 2024

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel! A little outdated but very accommodating.
Stayed 1 night in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a comfortable stay. It needs to be updated, but staff was friendly,
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Jenniferdawn

Stayed 2 nights in Oct 2024

6/10 Okay

Jameka Laquonda Linder

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fair, but too high priced for what we got.
Mostly things were good. But the hallways and lobby stank terribly. The A/C in the unit was stuck on frozen and couldn’t be changed, even though the thermostat said it was. And the tack strip under the carpet between the carpet and the linoleum was done wrong so that when stepped on, the tacks poked into the bottoms of your feet. We were in room 223.
Stayed 2 nights in Nov 2024

8/10 Good

Dwayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Average
Check in was so-so. Not very friendly, didn’t tell me anything about the place (though I’ve stayed there once before but I wasn’t the one checking in then). Talked to me w a toothpick in her mouth. Room was fine. Seemed clean on the surface. Kitchen is stocked with most items you may need to cook with. Standard linens - not overly comfortable (bed linens and towels) If you want high quality this isn't for you. Convenient location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Aerowin

Stayed 2 nights in Oct 2024

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was relatively new and very clean. The hotel was located near a mall with many food options.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharmaine

Liked: Cleanliness, staff & service, amenities
I love how close it is to everything! The hotel also has great amenities in the room. If you don’t like to eat out, you can cook an entire meal in your room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness
We never stayed. Got to our room, had a funky smell. Put our things down, saw a dead roach on the bathroom floor. We got our things, went back to the front desk and got a refund and left immediately.
Stayed 3 nights in Nov 2024

4/10 Poor

Joseph

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Nov 2024