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DoubleTree by Hilton Raleigh - Cary

4.0 star property
4-star hotel near Crossroads Plaza

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Photo gallery for DoubleTree by Hilton Raleigh - Cary

View from property
BBQ/picnic area
Indoor pool
Lobby
Premium bedding, pillowtop beds, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Bar
  • Room service
  • Pool

Explore the area

Map
500 Caitboo Avenue, Cary, NC, 27518
  • North Carolina State Fairgrounds
    ‪6 min drive‬
  • North Carolina State University
    ‪8 min drive‬
  • Lenovo Center
    ‪9 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed, Non-Smoking, Roll In Shower

Premium bedding, pillowtop beds, in-room safe, desk

One King Bed, Non-Smoking, Roll In Shower

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cary

In shopping district.At this Cary hotel, you'll be within half a mile (1 km) of Crossroads Plaza and 6 miles (10 km) of Bond Brothers Beer Company. North Carolina State Fairgrounds and North Carolina State University are also within 6 miles (10 km).

What's nearby

  • Crossroads Plaza - 1 min walk - 0.1 km
  • North Carolina State Fairgrounds - 6 min drive - 6.3 km
  • WakeMed Soccer Park - 8 min drive - 6.8 km
  • North Carolina State University - 8 min drive - 6.5 km
  • Lenovo Center - 9 min drive - 7.9 km

Getting around

  • Cary Station - 11 min drive
  • Raleigh-Durham International Airport (RDU) - 15 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Cookout - ‬18 min walk
  • ‪Starbucks - ‬8 min walk

About this property

DoubleTree by Hilton Raleigh - Cary

4-star hotel near Crossroads Plaza
DoubleTree by Hilton Raleigh - Cary offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 3 meeting rooms are available. Event space at this hotel measures 1554 square feet (144 square meters) and includes conference space. A terrace, a vending machine, and a picnic area are also featured at the business-friendly DoubleTree by Hilton Raleigh - Cary. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cary hotel.

  • 129 guestrooms or units
  • 5 levels
  • 1554 sq ft of conference space
  • 144 sq m of conference space
  • Built in 2009
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Raleigh - Cary offers 129 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Cary hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12 for adults and USD 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (34 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per day
  • Breakage deposit: USD 50.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.00 for adults and USD 8 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Hotel Raleigh-Cary
DoubleTree Hilton Raleigh-Cary
DoubleTree Hotel Raleigh-Cary
DoubleTree Raleigh-Cary
DoubleTree by Hilton Hotel Raleigh Cary
DoubleTree by Hilton Raleigh
DoubleTree by Hilton Raleigh Cary
DoubleTree by Hilton Hotel Raleigh Cary
DoubleTree by Hilton Raleigh - Cary Cary
DoubleTree by Hilton Raleigh - Cary Hotel
DoubleTree by Hilton Raleigh - Cary Hotel Cary

DoubleTree by Hilton Raleigh - Cary Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1002 reviews
Rating 8 - Good. 199 out of 1002 reviews
Rating 6 - Okay. 56 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
People talk to much overnight
Stayed 3 nights in Dec 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its clean, safe, and close to the highway. The food service was great!
Stayed 1 night in Jan 2025

4/10 Poor

Ruth

Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty sheets
The Stay was okay… but the thing that made me feel very uncomfortable is that their bed sheets were dirty, it had stains on them. I attached photos below. Also I don’t appreciate dirty towels. The body towels has brown stains on them as well. Please ensure your bed sheets and towels are clean! Also the coffee table was not organized there were 2 water bottles that were scattered across the table. Also the breakfast is $15 not $12 a bit misleading
Stayed 1 night in Dec 2024

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great People
We found this hotel as a halfway stop to see my Uncle near Statesville. The first night we stayed we met a wonderful person in the bar named Monty and he was our bartender. We love seeing and talking to him so much that we stay here every time we go. Manager was wonderful when we stayed last. Get place with super people working there!!
Stayed 1 night in Dec 2024

10/10 Excellent

Tarik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cookies are amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Ren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and there was no problem with the accommodation. The cookies you can get at check-in and check-out are also a nice service.
Stayed 1 night in Dec 2024

8/10 Good

Ashley

Travelled with family
Very clean, comfortable stay. Everything we could have wanted was in the room.
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convincing, clean and friendly
Stayed 1 night in Dec 2024

8/10 Good

Don

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
The room was very clean and comfortable. We had some difficulty adjusting the room temperature via thermostat. Breakfast was not included and we ate in the restaurant/bar only once during our 3 days stay. It was not worth the $15 per person price. We preferred to eat at other restaurants in the immediate area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Bryan

Stayed 1 night in Dec 2024

10/10 Excellent

Suzanne

Stayed 3 nights in Aug 2024

10/10 Excellent

Lucina

Travelled with family, Business traveller
Liked: Cleanliness, amenities
Everything
Stayed 2 nights in Dec 2024

4/10 Poor

Karen

Stayed 3 nights in Dec 2024

10/10 Excellent

Shivang, hillsborough

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
The manager of this hotel was so warm and welcoming. She is an asset to the DoubleTree chain of hotels.
Stayed 1 night in Dec 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

LaTonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Abi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Double Tree Stay
Excellent service, very clean, and close to everything. My only complaint is that the TV channel selection is terrible. Very limited if you have to spend any length of time in the room, and there in no way to connect to personal apps.
Stayed 4 nights in Dec 2024

10/10 Excellent

JONATHAN, VIRGINIA BEACH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful during my stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Keshaundra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about my stay
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and showers were great. Noise level was quiet.
Stayed 1 night in Dec 2024

2/10 Terrible

Tiffany

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024