2/10 Terrible
Steve B.
14 Nov 2024
Disliked: Cleanliness
DIRTY UNSAFE AND UNACCEPTABLE
Very disappointing. I booked this house for a wedding weekend for my daughter and a few friends. I asked in advance - and was assured that this was a safe and clean place for them to stay. It was not. The first sign of trouble was the old inside furniture and broken down cars that many of the neighbors use to decorate their yards. Do a Google search of the address and the area to see for yourself. When we arrived the digital door lock did not work and Rodney was not responsive in helping us get inside. After about 30 min we got in. We wanted the hard key to avoid being locked out later that night - but Rodneys “assistant” did not have the code to access it. I noticed the front door had previously been forced open as evidenced by the damaged door jamb. The house was dirty - someone or something chewed up the tacky fake fruit on the table - the tub was filthy - surfaces were grimy and there were dead and live roaches in the bedroom. We contacted Rodney’s assistant and told him the house was unacceptable and we wanted a refund. He ignored us. I tried to contact vrbo, but was unsuccessful. We left quickly as we needed to find and pay for another place to stay and had wedding events planned that evening. I contacted vrbo after the weekend and asked for assistance in getting a refund. Rodney agreed to refund our money when he spoke to vrbo - but then refused to follow through. ZERO STARS.
Steve B.
Stayed 1 night in Oct 2024