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Hilton Garden Inn Raleigh /Crabtree Valley

3.5 star property
3.5-star hotel near Crabtree Valley Mall

Choose dates to view prices

Photo gallery for Hilton Garden Inn Raleigh /Crabtree Valley

Lobby
Sports facility
Terrace/patio
Exterior
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Housekeeping
  • Room service

Explore the area

Map
3912 Arrow Drive, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪12 min walk‬
  • North Carolina State University
    ‪4 min drive‬
  • Lenovo Center
    ‪5 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Living area

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, free rollaway beds

Room, 1 King Bed, Accessible, Bathtub

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, free rollaway beds

Room, 2 Queen Beds, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, free rollaway beds

Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, free rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing Impaired)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

In-room safe, desk, laptop workspace, free rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Hearing Impaired)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Raleigh

North Hills stay.Your stay at this North Hills hotel places you within 3 miles (5 km) of Crabtree Valley Mall and North Hills Shopping Center. North Carolina Museum of Art and North Carolina State University are also within 6 miles (10 km).

What's nearby

  • Crabtree Valley Mall - 12 min walk - 1.1 km
  • North Hills Shopping Center - 5 min drive - 5.5 km
  • North Carolina State University - 5 min drive - 6.5 km
  • North Carolina Museum of Art - 7 min drive - 6.1 km
  • Lenovo Center - 7 min drive - 7.4 km

Getting around

  • Raleigh Union Station - 13 min drive
  • Raleigh-Durham International Airport (RDU) - 15 min drive

Restaurants

  • ‪Auntie Anne's - ‬11 min walk
  • ‪The Cheesecake Factory - ‬13 min walk
  • ‪P.F. Chang's China Bistro - ‬9 min walk
  • ‪Kanki Japanese House of Steaks - ‬12 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Hilton Garden Inn Raleigh /Crabtree Valley

3.5-star hotel near Crabtree Valley Mall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 6049 square feet (562 square meters) and includes conference space. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Hilton Garden Inn Raleigh /Crabtree Valley. An area shuttle within 3.00 miles and a shopping center shuttle are free. Self parking is free.

This 3.5-star Raleigh hotel is smoke free.

  • 1 building
  • 149 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 6049 sq ft of conference space
  • 562 sq m of conference space
  • Built in 2015
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Raleigh /Crabtree Valley offers 149 accommodations with MP3 docking stations and laptop-compatible safes. LCD televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary toiletries. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 47-inch LCD TV with premium channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Raleigh Crabtree Valley Hotel
Hilton Garden Inn Crabtree Valley Hotel
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Hilton Garden Inn Raleigh / Crabtree Valley
Hilton Garden Inn Raleigh /Crabtree Valley Hotel
Hilton Garden Inn Raleigh /Crabtree Valley Raleigh
Hilton Garden Inn Raleigh /Crabtree Valley Hotel Raleigh

Hilton Garden Inn Raleigh /Crabtree Valley Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 703 out of 968 reviews
Rating 8 - Good. 185 out of 968 reviews
Rating 6 - Okay. 49 out of 968 reviews
Rating 4 - Poor. 17 out of 968 reviews
Rating 2 - Terrible. 14 out of 968 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Antoine

Liked: Cleanliness
Nice 👍 stay!
Stayed 1 night in Jan 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Jan 2025

8/10 Good

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Janine

Travelled with family
Disliked: Room comfort

Paper thin walls that move

The walls are so paper thin that I could hear normal conversations very clearly in the next room, and I could feel every time someone got into their own bed because it shook the wall and shook my own bed. I would never stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Krista

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We will stay there again.
Stayed 1 night in Jan 2025

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was polite and very helpful. The property has Crabtree mall around the corner and plenty of restaurants. Great for a weekend getaway.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Valentino, waxhaw

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Rosalba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Allison

Stayed 1 night in Jan 2025

10/10 Excellent

June

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean inside and out! Nice outdoor seating area with heat! Rooms were very nice and comfortable! Very convenient location to shopping mall and restaurants! The staff was exceptionally helpful and friendly! Had buffet breakfast that was outstanding! Would highly recommend!
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not that impressed

It was an ok stay. TV did not work when we arrived, but it got fixed. Would be better if breakfast was included. Even better if a nightly happy hour was included like our next hotel on the trip. Would try another hotel for our next trip to Raleigh.
Stayed 2 nights in Jan 2025

4/10 Poor

Suneet

Stayed 4 nights in Dec 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms. The outdoor patio was very nice.
Stayed 1 night in Dec 2024

10/10 Excellent

Dawn

Stayed 1 night in Dec 2024

8/10 Good

Mandi

Travelled with family
Liked: Amenities
We enjoyed our stay. Nice hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shantaye Myler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jami, Lathrop

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property overall was amazing. The young man at the front desk went out of his way to make everything perfect. There was one person - a woman working the breakfast that went out of her way to be rude- the Expedia app said they provide room service so I called to get coffee and breakfast brought up. Turns out they only provide evening room service. No where do they tell you this. The woman said in a curt tone, “You’re going to have to come down and get it yourself”. Wow. Every other staff member was kind and professional. I will come back but now I know not to get breakfast there.
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was nice but busy area. Close to shopping and beltline.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jon

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Kathryn

Stayed 1 night in Dec 2024