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Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

3.0 star property
3-star hotel near North Carolina State Capitol

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

Exterior
Breakfast buffet
Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

Map
320 Hillsborough St, Raleigh, NC, 27603
  • North Carolina State Capitol
    ‪5 min walk‬
  • Marbles Kids Museums
    ‪10 min walk‬
  • Raleigh Convention Center
    ‪10 min walk‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds (High Floor)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (High Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room

  • 23 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

Front of property

Hyatt House Raleigh Downtown/Seaboard Station

Pool
Breakfast included
Pet-friendly
Free WiFi
4.7 out of 5, Exceptional, (130)
The price is CA $284
per night
CA $321 total
includes taxes & fees
12 Feb - 13 Feb
Hyatt House Raleigh Downtown/Seaboard Station

About the area

Raleigh

Downtown Raleigh stay.Within a 10-minute walk of this Downtown Raleigh hotel, you'll find North Carolina State Capitol and Marbles Kids Museums. Also, Raleigh Convention Center is within half a mile (1 km) and Duke Energy Center for the Performing Arts is within 2 miles (3 km).

What's nearby

  • North Carolina State Capitol - 5 min walk
  • Raleigh Convention Center - 10 min walk
  • Red Hat Amphitheater - 11 min walk
  • North Carolina Museum of Natural Sciences - 16 min walk
  • North Carolina State University - 3 min drive

Getting around

  • Raleigh Union Station - 9 min walk
  • Raleigh-Durham International Airport (RDU) - 21 min drive

Restaurants

  • ‪Morgan Street Food Hall - ‬4 min walk
  • ‪Legends - ‬5 min walk
  • ‪Flying Saucer Draught Emporium - ‬3 min walk
  • ‪Char-Grill - ‬6 min walk
  • ‪Barcelona Wine Bar - ‬7 min walk

About this property

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel

3-star hotel near North Carolina State Capitol
Public spaces have free WiFi. You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and a garden are also featured at Holiday Inn Raleigh Downtown - Capital, an IHG Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Raleigh hotel.

  • 1 building
  • 203 guestrooms or units
  • 20 levels
  • Built in 1970
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel offers 203 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Raleigh hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 15 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Room service available

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Capital Hotel Raleigh Downtown
Holiday Inn Raleigh Downtown
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown Capital Hotel
Raleigh Capital, An Ihg
Holiday Inn Raleigh Downtown Capital
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Hotel
Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Raleigh

Holiday Inn Raleigh Downtown - Capital, an IHG Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 261 out of 1004 reviews" "
Rating 8 - Good. 243 out of 1004 reviews" "
Rating 6 - Okay. 191 out of 1004 reviews" "
Rating 4 - Poor. 182 out of 1004 reviews" "
Rating 2 - Terrible. 127 out of 1004 reviews" "

7.0/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

SARA, ROCK HILL

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
One of the two lobby elevators still doesn't work..seems that it's been out of order for almost two full years, if not longer. There's just an overall bad odor on most of the floors.
Stayed 1 night in Dec 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Ajay

Stayed 7 nights in Oct 2024

6/10 Okay

Celeste

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Orquidia

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The hotel was rundown, with baseboards lifting, paint peeling, and rusting shower heads. The rooms deserve some TLC. The cleaning staff were friendly. The hotel's location had easy access to downtown restaurants which was great.
Stayed 3 nights in Oct 2024

4/10 Poor

Kristyn

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The elevator hasn't been serviced since2021 but you need to use the elevator when you are on the 11 floor. The door to the first room was broken and had to be given a different room. It wasn't the worst place ever but it is in serious need of renovations. I would not recommend.
Stayed 1 night in Oct 2024

8/10 Good

Kristen

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Property was good. Only one elevator was working our entire stay and our TV didn't work initially. Someone came to fix our tv pretty quickly though.
Stayed 1 night in Oct 2024

8/10 Good

robert

Travelled with partner
Liked: Staff & service
Great location
Stayed 1 night in Oct 2024

10/10 Excellent

Emilio

Stayed 1 night in Oct 2024

10/10 Excellent

Hayley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Dena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No problems to report!
I had seen very mixed reviews online so I wasn't sure what to expect but we had a great time here! The breakfast is a fairly limited serve-yourself selection but it's sufficient. They seem to have taken on the feedback from other reviews: there was no smell and the lobby/room seemed like they'd had a recent refresh. I also saw signs saying they're in the process of a carpet cleaning programme which I imagine improves things. Yes there is only one lift but it's really not a problem. I would say that for the price and location it can't be beaten! Maybe we got lucky but I can honestly say we had no issues, it's a very pleasant place to stay :)
Stayed 2 nights in Oct 2024

8/10 Good

Scott

it's fine, not the best, not the worst.
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is in need of a refresh. Leak under toilet after every flush. Very humid in room.
Stayed 3 nights in Oct 2024

6/10 Okay

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Was a fine hotel for a night or two. It has a good location in the city convenient to everything. The hotel room itself was clean and nothing special. The bed was good. The lobby had a strange smell and one of the elevators were out of order so it made for waiting for the elevator to take a while at checkout especially. But it was a good spot in the city when you’re not spending a bunch of time there or long periods.
Stayed 1 night in Oct 2024

4/10 Poor

Chris

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Great location, but would never stay here again. My room smelled like very strong cologne and not clean. Bathrooms are tiny and no fan! Lights are a weird yellow tint. The mattress had large indentations, Like sleeping in a hole. In dire need for updates, feels like stepping back 30 years. Don’t stay here.
Stayed 1 night in Oct 2024

10/10 Excellent

Alyssa

Stayed 1 night in Oct 2024

4/10 Poor

Cami

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
We reserved a king room and was given a queen. When I asked the front desk person she argued with me even though I showed her the reservation. Was incredibly noisy outside so between the smaller bed and noise we did not sleep well at all. Housekeeping did an excellent job both days we were there and overall the hotel seemed clean but dated.
Stayed 2 nights in Oct 2024

10/10 Excellent

Holly

Stayed 2 nights in Sep 2024

4/10 Poor

Caitlyn

Travelled with family, Travelled with partner
Lobby and hallways had a terrible smell. Luckily our room did not. An elevator was out leaving one working elevator for the whole hotel and we were not advised of this upon check in.
Stayed 1 night in Oct 2024

4/10 Poor

Mark

Business traveller
Liked: Cleanliness
Disliked: Amenities
Not so friendly front desk staff, experienced 2 different staff on two occasions. One elevator out of service Used to have a nice restaurant with a view, for breakfast, now simple hand-held items and coffee, right next to the front desk. Overall unsatisfactory. I get the impression that the AC has taken the guests away and this place is just a shell of a 2 star now.
Stayed 1 night in Oct 2024

6/10 Okay

Justin

Liked: Staff & service
Hotel employees were great. Friendly and helpful. The hotel itself needs some major improvement. Smell of sewage in the lobby. Only one elevator working. (Which I’ve heard is a common occurrence) Lastly, none of the TVs worked. I was in town with 5 other coworkers and none of their TVs worked.
Stayed 2 nights in Oct 2024

6/10 Okay

Davidson

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Sileny

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Didn’t appreciate the mini fridge being inside the closet
Stayed 3 nights in Oct 2024

6/10 Okay

Chanta

Travelled with family
Liked: Staff & service
Disliked: Amenities
Property needs an update but can’t beat the location and walkability for the price.
Stayed 1 night in Sep 2024

4/10 Poor

Akihiko

Disliked: Cleanliness, staff & service, property conditions & facilities
Why do they charge the parking and safety? There are no fridge and microwave in the room.
Stayed 2 nights in Sep 2024