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Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property
Hotel near Crabtree Valley Mall in Raleigh

Choose dates to view prices

Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Terrace/patio
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Reception
Front of property - evening/night
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪10 min walk‬
  • North Carolina State University
    ‪7 min drive‬
  • Lenovo Center
    ‪8 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Balcony

  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Studio Suite, 1 Queen Bed | Living area

Studio Suite, 1 Queen Bed

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Accessible, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Double Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with cable channels, TV

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Non Smoking

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms, Non Smoking

  • 37 sq m
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Studio Suite, 1 Queen Bed

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

32-inch LCD TV with cable channels, TV

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 5
  • 1 King Bed

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About the area

Raleigh

Crabtree Valley stay.With a stay at this Crabtree Valley hotel, you'll be within half a mile (1 km) of Crabtree Valley Mall and 2 miles (3 km) of Laurel Hills Park. Shelley Lake Park and North Hills Shopping Center are also within 3 miles (5 km).

What's nearby

  • Crabtree Valley Mall - 10 min walk - 0.9 km
  • North Hills Shopping Center - 5 min drive - 4.2 km
  • North Carolina State Fairgrounds - 6 min drive - 5.9 km
  • North Carolina State University - 7 min drive - 6.1 km
  • Lenovo Center - 8 min drive - 6.6 km

Getting around

  • Raleigh Union Station - 13 min drive
  • Raleigh-Durham International Airport (RDU) - 15 min drive

Restaurants

  • ‪Auntie Anne's - ‬7 min walk
  • ‪The Cheesecake Factory - ‬13 min walk
  • ‪P.F. Chang's China Bistro - ‬7 min walk
  • ‪Kanki Japanese House of Steaks - ‬12 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

Hotel near Crabtree Valley Mall in Raleigh
Homewood Suites by Hilton Raleigh - Crabtree Valley offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A free area shuttle within 3 mi is available. Barbecue grills, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Homewood Suites by Hilton Raleigh - Crabtree Valley. Free self parking is available.
  • 1 building
  • 137 guestrooms or units
  • 7 levels
  • Built in 1998
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • 1 conference room
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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Property amenities

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • The seasonal pool will open in May and close in September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 507 out of 1011 reviews
Rating 8 - Good. 242 out of 1011 reviews
Rating 6 - Okay. 137 out of 1011 reviews
Rating 4 - Poor. 65 out of 1011 reviews
Rating 2 - Terrible. 60 out of 1011 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

NICHOLAS, MT PLEASANT

Stayed 1 night in Dec 2024

8/10 Good

Guillermo F

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I like everything but the weird nasty stains on the blankets that I got for the sofa bed, also that the blankets were not available in the room, so we had to go get them from the front desk. Maybe more control on residents freely smoking marijuana inside the bedrooms will help customers with little kids feeling better. It is completely unnecessary to walk the hallways smelling that. With that being said, everything else was great, including a very nice breakfast.
Stayed 2 nights in Dec 2024

10/10 Excellent

kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay and close to the mall.
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Great place to stay.
Stayed 2 nights in Dec 2024

4/10 Poor

Jayanthi

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We checked in for 2 night. There was 3 of use staying and only 2 sets of towel. Which is fine. My daughter went down the next day to ask for towels. The front desk said she will send the housekeeper up. She called 20 mins later, saying they are behind. But will be the towel up. That was 10 am. As I was sick that weekend. So I stayed in the room. My family left and came back at 6 pm. The towels still didn’t hit make it to the room. So he had to go back down to get it himself. We book a king suit me that sleep 4 people. Yet the room only had 2 sets of towels. It’s was a waste of money for sure. For the that price and
Stayed 2 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the property is very good. Close to shopping, downtown Raleigh and the event center
Stayed 1 night in Dec 2024

2/10 Terrible

Miguel

Disliked: Staff & service, property conditions & facilities
My shower was clogged up and was never fixed while I was there I even showed pictures to manager
Stayed 2 nights in Dec 2024

4/10 Poor

Emily

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A very very very run down hotel. Our air conditioning wasn't working so we had to have that fixed. In the meantime we tried to use our fan and that broke. Half way through our trip our microwave started beeping and saying error on it. The entire hotel was just gross and run down. The staff we interacted with were amazing though!
Stayed 3 nights in Sep 2024

10/10 Excellent

Josue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing.
Stayed 3 nights in Dec 2024

6/10 Okay

Vondia

Travelled with group
Liked: Staff & service, room comfort
Room had roaches
Everything was good until the 2nd night of my stay we walked in the room an saw roaches in the kitchen area! I have never had this to happen to me before! I did bring this to their attention i was offer a parcial refund.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jasper

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Alecia

Stayed 1 night in Aug 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect place to stay. We had a suite. Room was large, but there was a bunch of hair on the tiled floor. Were not real clean. Had good water pressure. Beds were done well. The beds slept great. I also liked the full length mirror. I needed ice, so the women at the front desk got me some. They had no public ice machine.
Stayed 1 night in Dec 2024

4/10 Poor

Jen

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
It was an ok stay but just ok. The breakfast was constantly out of food and generally just disorganized. The fitness room is in the basement and Peleton did not work. One of the main reason we stay at Hilton locations is the Peleton to keep up with our workouts. It was just generally dirty and in need of repair. Our room the air conditioning unit was dusty and the front falling off. The sheets were well used - and just didn’t feel fresh. The rooms was spacious and quiet.
Stayed 2 nights in Dec 2024

10/10 Excellent

Syndi

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again
Stayed 3 nights in Dec 2024

6/10 Okay

Luis

Stayed 2 nights in Nov 2024

10/10 Excellent

Rita, Barkhamsted

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to park and access rooms. Great stay and great staff

10/10 Excellent

JEWEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
The hotel was very nice, clean, and comfortable.
Stayed 3 nights in Nov 2024

4/10 Poor

Sharonne

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
This property needs some serious help. The water was cold the entire 4 night stay during the winter. And I had a cold. The toilet kept running and they kept fixing it only to run again. Then it stopped working and I fixed it. The bathroom is way out of date. I would not stay here again.
Stayed 4 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
An unpleasant experience
When we first arrived, the receptionist wasn't very hospitable and barely told us how to get to our room. When we arrived in the room, it had a musty smell to it. The lighting was very dim, the air vents were filled with dust. The overall vibe wasn’t very pleasant so we cut our stay short because of it.
Stayed 3 nights in Nov 2024

10/10 Excellent

christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, room comfort
The Home in Homewood Suites Crabtree Valley
We stay at Homewood Suites frequently. We travel with service dogs and it’s a fantastic hotel for dogs. The rooms are perfect with separate sitting areas and a kitchenette as well as two tvs when your spouse u have very different viewing ideas. The hotel is conveniently located but remote enough to be able to walk our dogs comfortably and not in downtown pedestrian traffic. The hotel could use some upgrades but the kind and efficient staff, always are ready make up for it!
Stayed 2 nights in Nov 2024

8/10 Good

kenneth

Liked: Cleanliness, amenities
Alot of issues that also appeared with the only operating elevator.Also breakfast was very unorganized,not ready near on time,and was always running out of eggs and coffee.Likely understaffed?
Stayed 3 nights in Nov 2024

4/10 Poor

Brianda

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As you pull in it seems like it’s going to be a good nice clean property. As we entered the room it smelled really bad. It seemed like the air didn’t work properly I had it set on 68 and it didn’t seem to cool. I asked for extra pillows and they said they were out of them. I really don’t understand how a hotel could be out of pillows. The breakfast area was super busy which I understand but it was really small and crowded. Not bad but that’s my opinion
Stayed 2 nights in Nov 2024

6/10 Okay

Kathy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had booked 3 rooms for a family event Two of the 3 rooms were fine; however, the 3rd room was a disaster. As soon as the party entered they noted an immediate Oder for which they did have an air freshener in place to try to diminish the Oder; however the Oder remained. They were kind and accommodated a room switch although they didnt have another double. After moving to the 2nd room they soon noticed a bug. After a bit they had seen at least 4 bugs. Not small ones I would note as well, so they then asked to be moved again. Finally the 3rd room worked out okay. The attendants were very kind ;however, it should never take 3 tries to get a decent room when you are paying over $200 I will be asking for a complete refund for that room I might say the carpets in the halls were in bad shape as well
Stayed 1 night in Nov 2024