Homewood Suites by Hilton Raleigh - Crabtree Valley

3.0 star property
Hotel near Crabtree Valley Mall in Raleigh

Choose dates to view prices

Photo gallery for Homewood Suites by Hilton Raleigh - Crabtree Valley

Terrace/patio
Front of property - evening/night
Reception
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

Map
5400 Homewood Banks Dr, Raleigh, NC, 27612
  • Crabtree Valley Mall
    ‪10 min walk‬
  • UNC REX Hospital
    ‪5 min drive‬
  • North Hills Shopping Center
    ‪5 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪15 min drive‬

Room options

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom, Balcony

  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 Queen Bed

  • 37 sq m
  • Sleeps 3
  • 1 Queen Bed

Suite, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

Suite, 2 Double Beds

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking

  • 37 sq m
  • Sleeps 9
  • 1 King Bed and 2 Double Beds

Studio Suite, 1 Queen Bed

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed

  • 37 sq m
  • Sleeps 5
  • 1 King Bed

Similar properties

About the area

Raleigh

Northwest Raleigh stay.With a stay at this Northwest Raleigh hotel, you'll be within half a mile (1 km) of Crabtree Valley Mall and 2 miles (3 km) of Laurel Hills Park. Shelley Lake Park and North Hills Shopping Center are also within 3 miles (5 km).

What's nearby

  • Crabtree Valley Mall - 10 min walk
  • North Hills Shopping Center - 5 min drive
  • North Carolina State University - 7 min drive
  • North Carolina Museum of Art - 7 min drive
  • Lenovo Center - 8 min drive

Getting around

  • Raleigh Union Station - 13 min drive
  • Raleigh-Durham International Airport (RDU) - 15 min drive

Restaurants

  • ‪Auntie Anne's - ‬7 min walk
  • ‪The Cheesecake Factory - ‬13 min walk
  • ‪P.F. Chang's China Bistro - ‬7 min walk
  • ‪Kanki Japanese House of Steaks - ‬12 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Homewood Suites by Hilton Raleigh - Crabtree Valley

Hotel near Crabtree Valley Mall in Raleigh
Homewood Suites by Hilton Raleigh - Crabtree Valley offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A free area shuttle within 3 mi is available. Barbecue grills, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Homewood Suites by Hilton Raleigh - Crabtree Valley. Free self parking is available.
  • 1 building
  • 137 guestrooms or units
  • 7 levels
  • Built in 1998
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • BBQ grill(s)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Elevator
  • 1 conference room
Homewood Suites by Hilton Raleigh - Crabtree Valley offers 137 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 32-inch LCD televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas.

This Raleigh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Grocery/convenience store
  • Kitchen
  • Laundry facilities
  • Microwave
  • Pool gate
  • Refrigerator
  • Seasonal outdoor pool
  • Separate dining area
  • Sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle up to 3 mi

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM–10:00 AM
  • Free reception (select days)

Things to do

  • Fitness center
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • The seasonal pool will open in May and close in September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Crabtree
Homewood Suites Hilton Crabtree
Homewood Suites Hilton Crabtree Hotel
Homewood Suites Hilton Crabtree Hotel Raleigh Valley
Homewood Suites Hilton Raleigh Crabtree Valley
Homewood Suites Hilton Raleigh Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley Aparthotel
Homewood Suites Hilton Crabtree Valley
Homewood Suites by Hilton Raleigh Crabtree Valley
wood Suites Hilton Raleigh Cr
Homewood Suites by Hilton Raleigh Crabtree Valley
Homewood Suites by Hilton Raleigh - Crabtree Valley Hotel
Homewood Suites by Hilton Raleigh - Crabtree Valley Raleigh

Homewood Suites by Hilton Raleigh - Crabtree Valley Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 507 out of 1003 reviews
Rating 8 - Good. 246 out of 1003 reviews
Rating 6 - Okay. 133 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 56 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

NICHOLAS, MT PLEASANT

Stayed 1 night in Dec 2024

4/10 Poor

Emily

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
A very very very run down hotel. Our air conditioning wasn't working so we had to have that fixed. In the meantime we tried to use our fan and that broke. Half way through our trip our microwave started beeping and saying error on it. The entire hotel was just gross and run down. The staff we interacted with were amazing though!
Stayed 3 nights in Sep 2024

4/10 Poor

Brianda

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As you pull in it seems like it’s going to be a good nice clean property. As we entered the room it smelled really bad. It seemed like the air didn’t work properly I had it set on 68 and it didn’t seem to cool. I asked for extra pillows and they said they were out of them. I really don’t understand how a hotel could be out of pillows. The breakfast area was super busy which I understand but it was really small and crowded. Not bad but that’s my opinion
Stayed 2 nights in Nov 2024

6/10 Okay

Kathy

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had booked 3 rooms for a family event Two of the 3 rooms were fine; however, the 3rd room was a disaster. As soon as the party entered they noted an immediate Oder for which they did have an air freshener in place to try to diminish the Oder; however the Oder remained. They were kind and accommodated a room switch although they didnt have another double. After moving to the 2nd room they soon noticed a bug. After a bit they had seen at least 4 bugs. Not small ones I would note as well, so they then asked to be moved again. Finally the 3rd room worked out okay. The attendants were very kind ;however, it should never take 3 tries to get a decent room when you are paying over $200 I will be asking for a complete refund for that room I might say the carpets in the halls were in bad shape as well
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, close to the mall.
Stayed 2 nights in Nov 2024

10/10 Excellent

Milagros

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoy staing at this hotel and we are planning to come back.
Stayed 4 nights in Nov 2024

8/10 Good

Ryan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Time to update… overall was a decent stay but the showers need new heads and the beds, time for new mattresses. Felt like I was sleeping upside down.
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Stayed 1 night in Oct 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for an overnight stay
Stayed 1 night in Nov 2024

6/10 Okay

Elizabeth

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very worn and dirty with a unfortunate breakfast and lack of other amenities that were working.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip into town from Virginia to meet up with my daughter for PINK concert! Great location, comfortable room!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again!
The stay was great! The bedroom and bathroom was very clean, the main room could have used a little more clean up, but wasnt bad. Location is great!
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outdated but nice
My stay was good. Tub needed caulking as I could see mold. It is somewhat outdated. Dont park under a tree lots of oak trees. Love the fall leaves makes it pretty. Most people let dogs go unattended at pool area to potty as its fenced in and not in season.
Stayed 3 nights in Nov 2024

6/10 Okay

Susan

Disliked: Property conditions & facilities, room comfort
Okay nothing special
We had booked a king size suite, but given a suite with 2 small beds not big enough for two people one of which was jammed against a window. Both beds were very soft seemed to creek when sat on. After 10 mins realised we were not going to get a good nights sleep we asked for a room that we had booked. Luckily we got it changed. Overall hotel was okay, if not a little tired in the decor. The suite had good facilities, although the tv did not work.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles, Glen Ridge

Stayed 3 nights in Oct 2024

10/10 Excellent

Yeraldina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room
Stayed 2 nights in Nov 2024

10/10 Excellent

Colden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Marissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfy
Stayed 1 night in Nov 2024

10/10 Excellent

Laura

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and kind staff
Stayed 1 night in Oct 2024

10/10 Excellent

Rosalyn

Stayed 1 night in Oct 2024

10/10 Excellent

Brianca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Joseph

Travelled with family
Liked: Staff & service
Property is a bit outdated
Stayed 3 nights in Aug 2024

10/10 Excellent

Alma D

Travelled with family
Stayed 2 nights in Oct 2024

6/10 Okay

Amy

Travelled with family
Liked: Room comfort
You gave my room away?
Late check-in was awful. Apparently, the double non-smoking room that I reserved had been given away before I arrived. The clerk told me had tried to reach me, but no missed calls or voice mail messages could be found. They only had a king room available. I agreed as long as it was non-smoking. Guess what, my room was full of cigarette smoke. The only bright spot was the maintenance man that came with a spray bottle to get the smell out of the room. He was very caring and helpful. Breakfast was average al be it a bit hard to locate everything behind weird walls and partitions. Will not stay here again.
Stayed 1 night in Oct 2024

6/10 Okay

Janet

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Decent stay; overpriced
Overall the stay wasn't bad at all. However, the building could usea bit of an upgrade. There was a strong mold smell on Level 3 due to a leakage in the hallway. I thought I would have to call OSHA. It was decent to sleep but a little skeptical on the breakfast. A bit overpriced for things being outdated. The young lady at the front desk was sweet, good customer service. The Mexican restaurant beside it was good as well to try.
Stayed 3 nights in Oct 2024