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The Umstead Hotel and Spa

5.0 star property
5-star luxury resort near Lenovo Center

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Photo gallery for The Umstead Hotel and Spa

Sauna, hot tub, steam room, body treatments, aromatherapy
Executive Suite, Balcony, Lake View
Seasonal outdoor pool
Lounge
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Bar
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
100 Woodland Pond Dr, Cary, NC, 27513
  • The Umstead Spa
    ‪1 min walk‬
  • William B. Umstead State Park
    ‪11 min walk‬
  • Lake Crabtree County Park
    ‪4 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite (Spa Level)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite (Spa Level)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Signature)

Flat-screen TV, DVD player, iPod dock

Suite (Signature)

  • 112 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

  • 160 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 73 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony

  • 100 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Lake View

Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed, Balcony, Lake View

  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Accessible (Spa Level)

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, Accessible (Spa Level)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Governors)

Flat-screen TV, DVD player, iPod dock

Suite (Governors)

  • 100 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, Balcony, Lake View

Executive Suite, Balcony, Lake View | Living area

Executive Suite, Balcony, Lake View

  • 86 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Double Room

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Double Room

  • 50 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Balcony, Lake View

Premium bedding, pillowtop beds, minibar, in-room safe

Room, 1 King Bed, Balcony, Lake View

  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Balcony, Lake View

Premium bedding, pillowtop beds, minibar, in-room safe

Double Room, Balcony, Lake View

  • 50 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

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About the area

Cary

In Cary .At this resort, you'll be steps from The Umstead Spa and within a 15-minute walk of William B. Umstead State Park. North Carolina State University and Lenovo Center are also within 6 miles (10 km).
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What's nearby

  • The Umstead Spa - 1 min walk
  • North Carolina State Fairgrounds - 6 min drive
  • Lenovo Center - 6 min drive
  • Carter-Finley Stadium - 6 min drive
  • Crabtree Valley Mall - 10 min drive

Getting around

  • Cary Station - 6 min drive
  • Raleigh-Durham International Airport (RDU) - 8 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Rally Point Sport Grill - ‬9 min walk
  • ‪Big Easy - ‬5 min drive
  • ‪KFC - ‬4 min drive

About this property

The Umstead Hotel and Spa

5-star luxury resort near Lenovo Center
The Umstead Hotel and Spa offers its guests a full-service spa, a fitness center, and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. Spa services, a terrace, and a garden are also featured at the luxury The Umstead Hotel and Spa. Free self parking is available.

This 5-star Cary resort is smoke free.

  • 150 guestrooms or units
  • Meeting rooms
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Umstead Hotel and Spa offers 150 accommodations with iPod docking stations and DVD players. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the resort's full-service spa, The Umstead Spa. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, Spanish

Property amenities

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 14.00 per night)
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: USD 20-50 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Seasonal outdoor pool
  • Shopping
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • DVD player
  • Flat-screen TV
  • iPod dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per accommodation, per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 50 per person
  • Valet parking fee: USD 14.00 per night
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • The seasonal pool will open in March and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Umstead
Umstead
Umstead Cary
Umstead Hotel
Umstead Hotel Cary
The Umstead Hotel Cary
Umstead Hotel Cary
THE UMSTEAD HOTEL SPA
The Umstead Hotel and Spa Cary
The Umstead Hotel and Spa Resort
The Umstead Hotel and Spa Resort Cary

The Umstead Hotel and Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 532 out of 628 reviews
Rating 8 - Good. 58 out of 628 reviews
Rating 6 - Okay. 13 out of 628 reviews
Rating 4 - Poor. 9 out of 628 reviews
Rating 2 - Terrible. 16 out of 628 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

JEFFREY, Dublin

Stayed 1 night in Jan 2025

10/10 Excellent

JEFFREY, Dublin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome!
Stayed 1 night in Jan 2025

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph

Stayed 1 night in Nov 2024

10/10 Excellent

SUSAN

Stayed 3 nights in Oct 2024

10/10 Excellent

Conrad

Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Stayed 1 night in Oct 2024

10/10 Excellent

Tammy

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury!
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brittney, Albemarle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best NC resorts I’ve ever stayed at. Everything was amazing. Pricey but worth it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2024

10/10 Excellent

Chantel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection in little ol Cary NC!
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property!! Well appointed rooms with great amenities. Booking with Expedia gives the option to pay in cash. This is not so. You must have a credit card to pay; however, an exception was made for me. So FYI have your credit card handy. Other than that everything was superb!
Stayed 1 night in Oct 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Umstead was beautiful andnthe customer sercice was excellent. My room wasnt as cool as if like itnro be when I slept, but beyond thay, everything was phenomenal. Jan, in reservations, is an absolute delight and the kindest person. I want to thank her especially for making my first night away from girls special. The spa and the room service was amazing.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 1 night in Sep 2024

10/10 Excellent

Lou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel Ive staying in the USA. Definately a 5-6 establishment. Be sure to splurge on the spa, pool and herons restaruant if you stay here.
Stayed 2 nights in Sep 2024

2/10 Terrible

Natalia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dishonest staff, terrible service, uninviting rooms, a mediocre restaurant, a poorly managed bar, lousy upkeep, and a dull ambiance. We stayed at The Umstead Hotel ($800/night room), and the experience was far below what I expected for that price. The room was small and uncomfortable, and the balcony was no better—cramped and not conducive to relaxation. The service was abysmal. We had to wait an excessive amount of time just to get someone to take our order, and when they finally did, they refused to bring us coffee at certain tables. We waited forever for our food, which was frustrating and unacceptable. The restaurant was a letdown. The food okay, nothing special considering the high prices, but the desserts were terrible. Only the sundae was edible; any other dessert we tried tasted sour and bad. We ended up leaving most of them uneaten. The gallery was in terrible condition—dusty, dirty, with large cobwebs and bugs everywhere. It was unsettling, far from the clean, luxurious environment you'd expect. The bar experience was equally disappointing. We sat in the gallery of the bar and were completely unattended for over 90 min. When we finally decided to go inside to get a beer, they refused to serve us because they were closing. This was incredibly frustrating and not what you'd expect from a so-called luxury hotel. To add, I accidentally left a $40 charger in the room; after calling several times it was clear it was stolen and they don't keep track of their staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Anne Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best experience I have ever had at a hotel. The staff was top notch and their attention to service was incredible.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jim

Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love our stays here and it was the perfect place to stay on the first night of our honeymoon. The staff were so kind in congratulating us and made our stay extra special!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Ben

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
3 Star Customer Service
Beautiful building. Beautiful room. The front desk receptionist was never there. Felt like a ghost town. We waited 15-20 minutes for a receptionist to show up upon check in. Another couple ahead of us was waiting before us and finally left the reception desk. We noticed the 4 days that we were there that the reception desk was MiA most of the time. The bell men were awkward and young. Had complimentary valet parking but bell men said that’s not a thing.
Stayed 3 nights in Aug 2024