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Best Western Plus Heritage Inn Ontario Rancho Cucamonga

2.5 star property
Hotel near Ontario Mills Shopping Mall in Rancho Cucamonga

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Photo gallery for Best Western Plus Heritage Inn Ontario Rancho Cucamonga

Lobby
Lobby
Standard Room, 2 Queen Beds, Accessible, Non Smoking
Exterior
Outdoor pool, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot tub
  • Pool
  • Free airport shuttle

Explore the area

Map
8179 Spruce Avenue, Rancho Cucamonga, CA, 91730
  • Rancho Cucamonga Epicenter
    ‪2 min drive‬
  • Victoria Gardens
    ‪3 min drive‬
  • Ontario Mills Shopping Mall
    ‪5 min drive‬
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Standard Room, 2 Queen Beds, Non Smoking, Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible, Bathtub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Rancho Cucamonga

City center stay.You'll be within half a mile (1 km) of Kindred Hospital Rancho and 2 miles (3 km) of Bowlero Rancho Cucamonga with a stay here. Benacare Medical Center and The Bark at Central Park are also within 2 miles (3 km).

What's nearby

  • Rancho Cucamonga Epicenter - 2 min drive - 2.6 km
  • Victoria Gardens - 3 min drive - 3.2 km
  • Ontario Mills Shopping Mall - 5 min drive - 5.1 km
  • Toyota Arena - 5 min drive - 5.7 km
  • Ontario Convention Center - 7 min drive - 8.5 km

Getting around

  • Rancho Cucamonga Station - 8 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 9 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Chili's Grill & Bar - ‬10 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬4 min walk

About this property

Best Western Plus Heritage Inn Ontario Rancho Cucamonga

Hotel near Ontario Mills Shopping Mall in Rancho Cucamonga
Best Western Plus Heritage Inn Ontario Rancho Cucamonga offers its guests an outdoor pool, a hot tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. Event space at this hotel measures 2303 square feet (214 square meters) and includes conference space. A roundtrip airport shuttle is free during limited hours. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus Heritage Inn Ontario Rancho Cucamonga. Self parking is free.
  • 1 building
  • 115 guestrooms or units
  • 6 levels
  • 2303 sq ft of conference space
  • 214 sq m of conference space
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
Best Western Plus Heritage Inn Ontario Rancho Cucamonga offers 115 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Rancho Cucamonga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Indonesian, Spanish

Similar properties

Exterior

Hampton Inn & Suites Ontario Rancho Cucamonga

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 615 reviews
The price is CA $184
CA $212 total
includes taxes & fees
Apr 13 - Apr 14
Hampton Inn & Suites Ontario Rancho Cucamonga

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 9:30 PM
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Early check-in subject to availability
Early check-in fee: USD 20.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 40.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests wishing to check-in earlier are kindly requested to contact the hotel in advance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 40 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 40.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
Best Western Plus Heritage Rancho Cucamonga/Ontario
Heritage Inn Rancho Cucamonga
Best Western Plus Heritage Inn Cucamonga/Ontario
Best Western Plus Heritage Cucamonga/Ontario
Best Western Rancho Cucamonga
Rancho Cucamonga Best Western
Best Western Plus Heritage Inn Rancho Cucamonga/Ontario
Best Western Plus Heritage Inn Ontario Rancho Cucamonga Hotel

Best Western Plus Heritage Inn Ontario Rancho Cucamonga Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 602 out of 1003 reviews
Rating 8 - Good. 255 out of 1003 reviews
Rating 6 - Okay. 82 out of 1003 reviews
Rating 4 - Poor. 37 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was so nice here!
Stayed 1 night in Jan 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great!
Stayed 3 nights in Dec 2024

4/10 Poor

Nicholas Sean

Stayed 4 nights in Dec 2024

6/10 Okay

quang

Travelled with family and small children
Liked: Amenities
Disliked: Staff & service
The hotel rooms do need an update. The customer service was horrible.
Stayed 1 night in Dec 2024

10/10 Excellent

Geveine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

JoAnne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Marlene, Murrieta

Liked: Cleanliness, staff & service, property conditions & facilities
Our receptionists was really nice and was so pleasant...thank you
Stayed 1 night in Dec 2024

10/10 Excellent

karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay!
Excellent place to stay. I've stayed there many times, my 4th time this year. Great location. Great check-in staff, room is always ready and clean. Breakfast, a wide assortment of hot and cold items. Breakfast is better than most sit down restaurants. Highly recommend stay at this best western
Stayed 3 nights in Dec 2024

10/10 Excellent

DEBORAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So happy with accommodations provided by helpful and courteous Stephanie on check-in.
Stayed 1 night in Dec 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip
The fastest check in, less then 5 minutes. Staff is always friendly. This hotel should be the model for all hotels. We love this place, it’s the only option for us in Rancho.
Stayed 1 night in Dec 2024

10/10 Excellent

Janett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best in the area
Front desk was great, she had a wonderful attitude and was very helpful an informative, hotel and rooms were great, we had a great stay here
Stayed 2 nights in Dec 2024

10/10 Excellent

Patrick

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe and convenient to the locations I needed to visit. Friendly staff, and clean property!
Stayed 1 night in Dec 2024

8/10 Good

Martha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome.
Stayed 1 night in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

2/10 Terrible

Adrian

Stayed 1 night in Nov 2024

8/10 Good

Sandra

Liked: Staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Al

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Ricardo

Liked: Staff & service, amenities, property conditions & facilities
This hotel needs a total renovation, when I walked into the room it felt like I went back into the 90’s
Stayed 2 nights in Nov 2024

4/10 Poor

Jason

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
On checking in the front desk ladie was really rude, did not greet us or look at us while speaking, and tried to rush us off.did not even tell us about breakfast or the WiFi.Then they tell us it’s a non smoking room and we will be fined if we do, only to get in a elevator that reeked of marijawana, the floor we were on smelled like it and it even made its way to our room. The room itself was spacious but I won’t be staying again.
Stayed 1 night in Nov 2024

10/10 Excellent

Bryana

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Everything was very clean but I took one star off because I usually take shampoo whenever I travel but this time I forgot it and unfortunately the dispenser the hotel had with shampoo didn’t have any shampoo also we were 5 people in the room and one of us had to sleep on the sofa bed which was kinda old and the mattress was too bumpy for anyone to sleep on it already.
Stayed 1 night in Nov 2024

10/10 Excellent

Onesimo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Nov 2024