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DoubleTree by Hilton Resort & Spa Marjan Island

5.0 star property
Luxury hotel on the beach, with 7 outdoor swimming pools

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Resort & Spa Marjan Island

Exterior
Indoor pool, 7 outdoor pools, free cabanas, pool umbrellas
Exterior
Family 3 Bedroom Private Beach Villa
14 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • On private beach
    On private beach
  • All-inclusive
    All-inclusive
  • Breakfast available
    Breakfast available
  • Room service
    Room service

Explore the area

Map
Marjan Island Boulevard, Ras Al Khaimah
  • Al Hamra Mall
    6 min drive
  • Al Hamra Golf Club
    8 min drive
  • Al Hamra Marina and Yacht Club
    10 min drive
  • Ras al Khaimah (RKT-Ras al Khaimah Intl.)
    30 min drive

Room options

View all photos for Club Suite, 1 King Bed, Kitchenette

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Suite, 1 King Bed, Kitchenette

  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Beach Access)

Exterior

Club Room, 2 Queen Beds (Beach Access)

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 2 Queen Beds

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed (Seafront, Beach Access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed (Seafront, Beach Access)

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Balcony

  • 32 sq m
  • Resort view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible (Roll-in Shower)

Standard Room, 1 King Bed, Accessible (Roll-in Shower)

Standard Room, 1 King Bed, Accessible (Roll-in Shower)

  • 32 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Balcony

  • 32 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

Premium Suite, 1 Bedroom

  • 68 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds, Garden View

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Garden Access)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Garden Access)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family 3 Bedroom Private Beach Villa

Family 3 Bedroom Private Beach Villa

Family 3 Bedroom Private Beach Villa

  • 900 sq m
  • Sea view
  • Sleeps 8
  • 6 King Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Garden View

  • 46 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Royal Suite, 1 Bedroom, Sea View

Royal Suite, 1 Bedroom, Sea View

Royal Suite, 1 Bedroom, Sea View

  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Sea View

  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, Multiple Beds, Sea View

  • 64 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Sea View

  • 32 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds, Garden View (Deluxe)

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room, Multiple Beds, Garden View (Deluxe)

  • 90 sq m
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 68 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

Similar properties

Room
Mövenpick Resort Al Marjan Island
On private beach
Pool
Spa
Kids pool
4.3 out of 5, Excellent, (85)
The price is CA $361
per night
CA $450 total
includes taxes & fees
5 Dec - 6 Dec
Mövenpick Resort Al Marjan Island

About the area

Ras Al Khaimah

On the beach.Your stay at this Al Marjan Island hotel places you within 6 miles (10 km) of Al Hamra Mall and Al Hamra Golf Club. Also within 9 miles (15 km) are Al Hamra Marina and Yacht Club and Dreamland.

What's nearby

  • Al Hamra Mall - 6 min drive - 7.5 km
  • Al Hamra Golf Club - 8 min drive - 8.0 km
  • Al Hamra Marina and Yacht Club - 10 min drive - 11.9 km
  • Dreamland - 13 min drive - 13.9 km
  • Al Qawasim Corniche - 20 min drive - 26.4 km

Getting around

  • Dubai Intl. Airport (DXB) - 59 min drive

Restaurants

  • ‪The Lobby Lounge DoubleTree by Hilton Resort & Spa Marjan Island - ‬2 min walk
  • ‪Salt - ‬8 min walk
  • ‪Waldorf Astoria Ras Al Khaimah - ‬6 min drive
  • ‪Al Marjan Restaurant - ‬9 min walk
  • ‪La med - ‬3 min drive

About this property

DoubleTree by Hilton Resort & Spa Marjan Island

5-star luxury hotel, connected to a shopping center in Al Marjan Island
Some rates at DoubleTree by Hilton Resort & Spa Marjan Island are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At DoubleTree by Hilton Resort & Spa Marjan Island you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 14 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. You'll have access to the indoor pool and health club at a partner property. Self parking and valet parking are free.

This 5-star Ras Al Khaimah hotel is smoke free.

  • 723 guestrooms or units
  • 9 levels
  • 14 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 2 coffee shops
  • 3520 sq ft of conference space
  • 327 sq m of conference space
  • Built in 2013
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
DoubleTree by Hilton Resort & Spa Marjan Island offers 723 air-conditioned accommodations with MP3 docking stations and minibars. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

Languages

Arabic, Dutch, English, Filipino, French, German, Hindi, Italian, Russian, Spanish

Property amenities

Family friendly

  • 7 outdoor pools
  • Access to nearby indoor pool
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cribs/infant beds
  • Free supervised childcare
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Free area shuttle up to 30 km
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11 AM: AED 95 for adults and AED 47.5 for children
  • 14 restaurants and 2 coffee shops
  • 2 poolside bars and 2 bars/lounges
  • 24-hour room service

Things to do

  • 7 outdoor pools
  • Access to nearby health club
  • Access to nearby indoor pool
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Canoeing
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Kayaking
  • Motor boating
  • Nightclub
  • Outdoor tennis court
  • Outdoor padel court
  • Parasailing
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Surfing/body boarding
  • Volleyball
  • Water skiing
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at DoubleTree by Hilton Resort & Spa Marjan Island

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 95 for adults and AED 47.5 for children
  • Airport shuttle fee: AED 300 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 150.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

DoubleTree Hilton Marjan
DoubleTree Hilton Marjan Island
DoubleTree Hilton Marjan Island Ras Al Khaimah
DoubleTree Hilton Resort Marjan Island Ras Al Khaimah
DoubleTree Marjan Island
Hilton Marjan
Hilton Marjan Island Resort
Marjan Hilton
Marjan Island DoubleTree
Marjan Island Resort
DoubleTree Hilton Resort Marjan Island
DoubleTree by Hilton Resort Spa Marjan Island
Doubletree By Hilton & Marjan
DoubleTree by Hilton Resort & Spa Marjan Island Hotel
DoubleTree by Hilton Resort & Spa Marjan Island Ras Al Khaimah

DoubleTree by Hilton Resort & Spa Marjan Island Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 211 out of 533 reviews" "
Rating 8 - Good. 182 out of 533 reviews" "
Rating 6 - Okay. 71 out of 533 reviews" "
Rating 4 - Poor. 41 out of 533 reviews" "
Rating 2 - Terrible. 28 out of 533 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Basma

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dzmitry

Stayed 5 nights in Jul 2024

10/10 Excellent

SARAV

Stayed 2 nights in Jun 2024

10/10 Excellent

Oliver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Avoid!
Food selection is poor throughout the day. All inclusive package runs from noon to midnight only. Icing on the cake: would not let us bring a nanny during daytime unless we paid for her access (as if she would use the pool, beach, etc). Manager threatened to call police over this. I have never felt so unwelcome at any hotel.
Stayed 3 nights in Jun 2024

8/10 Good

Anand

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
all inclusive package
I had taken a all inclusive plan for this stay. The drinks were not premium. Asked for a banana for the baby, one oytlet said go to another, another said go to another. Asked for ginger ale at the bar, said it is over and need to get it from another bar.
Stayed 1 night in May 2024

8/10 Good

Svetlana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in May 2024

10/10 Excellent

Humaid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overall good hotel, with some strong downsides.
All the beers you will drink here will be hot, you can’t get an ice bucket with the beers, even by paying about 100 usd per day for each family member on the so called all inclusive package - it is all inclusive with no food options in the pool or bars. Also, people o. The bar does not know the ingredient quantities for the drinks, which means you get a different flavor on each drink. You can’t get a beer, drink or even soft drink before noon time. This means you will get up early to try to get a chair by the pool or beach and till noon you can’t have drinks for the usd 100 (the so called all inclusive). So enjoy your time on one of the strongest hot areas of the planet without drinks till noon.
Stayed 2 nights in Apr 2024

4/10 Poor

Verified traveller

Not a 4-5 star hotel
The hotel is okay if you are just looking for a cheap getaway, but from a 4-5 star hotel I expected better things. The quality and choice of food and drink was really poor. If I had known then I wouldn’t have paid for all inclusive as it was a massive waste of money. All the bars and entertainment close early too which was disappointing. It wasn’t dirty but I wouldn’t say the hotel was entirely clean either. Table service is slow at all food times and plates/cutlery still wet and felt unhygienic.
Stayed 1 night in Feb 2024

6/10 Okay

Islam

Travelled with family
Liked: Cleanliness, room comfort
Food quality was poor at breakfast & dinner and limited options. Restaurants staff aren’t professional.
Stayed 2 nights in Jan 2024

6/10 Okay

Vinicius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We opt for the 'all-inclusive' package, however, was very disappointing. Very limited options for drink and eat. Also, the food offered was average. I would not recommend.
Stayed 2 nights in Dec 2023

8/10 Good

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation and facilities. Water sports and beach position excellent. Breakfast buffet too noisy and busy.
Stayed 6 nights in Dec 2023

10/10 Excellent

Ramy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing stay, we as a family enjoyed a lot. The hotel is very clean, well organised and the staff is so helpful.
Stayed 3 nights in Dec 2023

8/10 Good

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good to stay!
the hotel is huge and nice to stay in, my only feedback was regarding the breakfast as it was not as it should be! the pool temperatures was controlled while the water at the kids water park was extremally cold!
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Breakfast was limited The water in Kids playing area are so cold
Stayed 2 nights in Dec 2023

10/10 Excellent

Amal

Stayed 1 night in Dec 2023

10/10 Excellent

Tushar

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great property for families and kids while retaining adult only areas for guests who don’t come with kids. Good sized rooms, excellent staff and plenty of activities for everyone. This resort is my and my family’s top 2 destinations in UAE. However, there are a few small issues that I noticed. I got the impression that some (very few) facilities are struggling due to their age and with the huge influx of guests. Toilets near the pool and Pirate ship splash pad were clogged one day. Splash pad showed signs of wear and tear. Kids club has limited options and also needs a refresh. Breakfast options for vegetarians was limited. But these are very small issues and overall the resort facilities and staff are amazing, among the best I have experienced in UAE. Highly recommended!
Stayed 1 night in Dec 2023

6/10 Okay

Mehtab

Stayed 3 nights in Dec 2023

8/10 Good

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

10/10 Excellent

Muhammad Ali

Stayed 3 nights in Oct 2023

2/10 Terrible

Ocean

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property is outdated and few amenities inside the rooms. Our bidet in our room is rusty and we are so scared to use it. The TV was an outdated one, the air conditioning was too noisy as well. Didn’t sleep well and the pillows in our room are not that good it flattens all the time. The buffet if you are on a all inclusive has fewer selections, same set of appetizers everyday no fruits such as blueberries, and other berries. Better to choose the ultra inclusive which u can eat everything. I was so totally disappointed since it was our first time here. It did not met my expectations at all since it was nice on the picture.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Large resort with good family options
A big resort with lots of beachfront and plenty to keep the kids occupied. Rooms are okay with good space and all the basics. However the Hilton TV system is terrible and when it actually loaded we were unable to connect any devices to it from the built-in Hilton menu. If you've got a Samsung TV remote at home, bring it with you and simply use the Screen Mirroring built into the actual TV OS. Each night we had to register with the front desk about noise complaints for the guests upstairs and although this can happen anywhere, a good hotel knows how to respond quickly to resolve the situation for guests. Here we had no luck and the front desk didn't do anything and was very disappointing. So lots of good with the trip, but unfortunately lots of bad and wouldn't stay there again (given so many competing options next door and nearby).
Stayed 2 nights in Jul 2023