Sure Hotel by Best Western Reading

3.0 star property
Hotel perfectly located for exploring Reading

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sure Hotel by Best Western Reading

Front of property
Staircase
Bar (on property)
Reception
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
  • Parking included
  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
39 Christchurch Road, Reading, England, RG2 7AN
  • University of Reading
    7 min walk
  • Museum of English Rural Life
    11 min walk
  • Royal Berkshire Hospital
    14 min walk
  • London (LHR-Heathrow)
    40 min drive

Room options

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Double Bed

Standard Studio, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Executive Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

Executive Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Economy Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Executive Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the area

Reading

Heart of Reading.Within a 15-minute walk of the hotel, you'll find University of Reading and Museum of English Rural Life. South Street Arts Centre and Royal Berkshire Hospital are also within 2 miles (3 km).

What's nearby

  • University of Reading - 7 min walk
  • Royal Berkshire Hospital - 14 min walk
  • Oracle - 17 min walk
  • Reading Museum and Town Hall - 4 min drive
  • Madejski Stadium - 5 min drive

Getting around

  • Reading Green Park Station - 7 min drive
  • Heathrow Airport (LHR) - 44 min drive

Restaurants

  • ‪Café YOLK - ‬18 min walk
  • ‪Kung Fu Kitchen - ‬6 min walk
  • ‪Hop Leaf - ‬8 min walk
  • ‪The Queens Head - ‬5 min walk
  • ‪Sizzling Spice - ‬5 min walk

About this property

Sure Hotel by Best Western Reading

Hotel perfectly located for exploring Reading
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Sure Hotel by Best Western Reading also features a fitness center, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Reading hotel is smoke free.

  • 95 guestrooms or units
  • 3 levels
  • 3 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sure Hotel by Best Western Reading offers 95 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered on request and irons/ironing boards can be requested.

Languages

Czech, English, German, Polish, Slovak

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends: GBP 11.95-11.95 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 11.95 to 11.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hillingdon Prince
Hillingdon Prince Hotel
Hillingdon Prince Hotel Reading
Hillingdon Prince Reading
Hillingdon Prince Hotel
Sure By Best Reading Reading
Sure Hotel by Best Western Reading Hotel
Sure Hotel by Best Western Reading Reading
Sure Hotel by Best Western Reading Hotel Reading

Sure Hotel by Best Western Reading Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 231 out of 1002 reviews" "
Rating 8 - Good. 385 out of 1002 reviews" "
Rating 6 - Okay. 209 out of 1002 reviews" "
Rating 4 - Poor. 114 out of 1002 reviews" "
Rating 2 - Terrible. 63 out of 1002 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service
The room wa spacious and clean , the only issue was the room was very warm , although there was a fan on the wall it didn't really help. We were only staying the one night so we didn't mention this t the hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Sebastian

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience
Breakfast was terrible. Rooms, floors and overall hotel was dirty and almost falling apart. Dont be fooled by the nice facade. Rooms are small and dark. Blinds and Windows didn't work properly. Continental Breakfast is on a first come first served basis. Everything is plastic packed stuff and coffee is not prepared fresh. Staff is nice but rarely present. Cooked breakfast isn't worth it.
Stayed 2 nights in Aug 2024

8/10 Good

tamara, Tacoma

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional
Stayed 5 nights in Jul 2024

8/10 Good

tamara, Tacoma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely responsive and gracious. So very sensitive to our 90yr old mother's needs
Stayed 5 nights in Jul 2024

4/10 Poor

Ron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room!
We stayed in Room 410. The carpet looked like it hadn't been cleaned in a week. The bathroom sink was also dirty. We have stayed in this hotel several times and this will be the last time as the room was unclean.
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Aug 2024

4/10 Poor

Stoyka

Liked: Staff & service
Disliked: Cleanliness
The rooms didn't have air-condition and it was so hot and no air coming in as the windows are broken. The sheets had some hair on them. The staff were very friendly and helped as much as they could by changing our room, although the second room was hot as well.
Stayed 1 night in Aug 2024

6/10 Okay

Rosie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair from last people who stayed, still in plughole. Must have had a haircut the amount in there !! Bathroom VERY small, step sideways in to bathroom, cant turn around.Showerhead leaked everywhere. Loved there was a fridge & microwave in room
Stayed 2 nights in Aug 2024

10/10 Excellent

DUNCAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to our assigned room being repainted, we were upgraded to a better room with a fan on a very hot evening at no extra cost,
Stayed 1 night in Aug 2024

2/10 Terrible

Jason

Stayed 1 night in May 2024

6/10 Okay

Adam

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It's been blazing hot in the UK recently, and our room had neither air conditioning nor a window screen, so our only option was a fan. Sometime in the middle of the night, I said phooey to potential mosquitoes or burglars and opened our window wide just to survive. The breakfast was fantastic, though, and the property is cute.
Stayed 1 night in Jul 2024

8/10 Good

stephen b

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Marios

Travelled with family
Liked: Cleanliness, staff & service
Family room needs a new bathroom
I have stayed at this hotel several times over the past few years as it is very close to my daughters’ University campus and was therefore very convenient. I have either stayed in the main hotel or next door annexe. This time I visited with my family and there were 4 of us, so we stayed in their larger family room on the ground floor in the main hotel building. The main bedroom was nice and clean, however the bathroom was extremely tired looking and in desperate need of a refurbishment. An old bathtub, badly lit with old yellow fluorescent lighting, it was really depressing. It’s obvious that the main bedroom was renovated but they omitted to also do the bathroom.
Stayed 2 nights in Jul 2024

10/10 Excellent

Kin Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Travelled with partner
Disliked: Property conditions & facilities
Great location for central Reading fast , 15/20mibs to Station via frequent bus service that stops close by . Couple of nights fine if you are at party/ wedding locally or use as a base to visit London - 25 mins to Paddington. Room / Price fair , bathroom small but quite new and clean, fridge, microwave fine . Safety box in the room . Outside of the hotel is tired and annex entrance could do with tidying up - weeds growing on steps , lots of cigarette ends , litter in garden We did not use the breakfast on offer so canno comment on this
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Avoid: Total shambles at check-in
Checked in and was shown to my room by reception staff using my card key. Dropped my belongings in the room. Came back after dinner with a colleague to find the card key not working. After contacting reception, it turns out that I had been put in the wrong room and they had let the actual occupant into the room with all my belongings!!! Reception staff had to knock on the door and I had to remove everything that was mine quickly from the room with the other chap present, including clothes hung up in the wardrobe and other bits and pieces scattered around the room. Luckily nothing was missing. Was offered a quick apology and nothing else beyond that. Stayed two nights. On the following day, my room card key stopped working again. Reported to reception and said firmly that I hoped I wasn't double booked again and he just laughed! Room quality was slightly below average. Bathroom tired, but bedding and carpets clean. Paid nearly £90 per night including breakfast which was the same price as another hotel I have stayed in elsewhere in Reading, with a modern room double the size, everything working and breakfast included. Breakfast was average, probably not worth the extra cost. Didn't sleep well due to the above events and won't ever be staying again!!
Stayed 2 nights in Jul 2024

2/10 Terrible

paul

Stayed 1 night in Jul 2024

10/10 Excellent

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

JEANNETTE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, very helpful staff and great amenities easily accessjble
Stayed 3 nights in Jul 2024

4/10 Poor

Clare

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were super friendly and helpful - there’s always one that’s catching up. The staff made the stay bearable. Would you like a kitchenette? Should be asked on booking - the rooms I saw / stayed in which meant the place is over used. First room very run down and smelt of cigs / loos. Second room clean and refurbed but with a kitchenette that had a noisy ventilator that couldn’t be turned off. The BW room designers should stay overnight in their designed rooms and experience them first hand. The new bathroom had a sink that was to wide and obstructed getting off the loo, the tap too short for the sink bowl and the mirror stood proud of the wall so made the shallow sink even shallower when it came to cleaning your teeth it called for some odd body twists and angles. The gym (6 machines and no floor mat) air con not working making the room stifling. All in all I’d not recommend. But as I say the staff tried the hardest. The freshly cooked breakfast was lovely.
Stayed 2 nights in Jul 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room. Good kitchen amenities w sink, plates/silverware, fridge & microwave. Comfortable beds.
Stayed 5 nights in Jul 2024

2/10 Terrible

James

Stayed 1 night in Jul 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has been refurbished and looks great. Rooms are very clean and tidy. Bed is very comfortable and showe is fantastic. Very quiet so you could relax in peace. Staff is so lovely and go out of their way to help you. Definitely recommend to stay here
Stayed 4 nights in Jun 2024

6/10 Okay

Peter

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024