Checked in and was shown to my room by reception staff using my card key. Dropped my belongings in the room. Came back after dinner with a colleague to find the card key not working. After contacting reception, it turns out that I had been put in the wrong room and they had let the actual occupant into the room with all my belongings!!!
Reception staff had to knock on the door and I had to remove everything that was mine quickly from the room with the other chap present, including clothes hung up in the wardrobe and other bits and pieces scattered around the room. Luckily nothing was missing. Was offered a quick apology and nothing else beyond that.
Stayed two nights. On the following day, my room card key stopped working again. Reported to reception and said firmly that I hoped I wasn't double booked again and he just laughed!
Room quality was slightly below average. Bathroom tired, but bedding and carpets clean. Paid nearly £90 per night including breakfast which was the same price as another hotel I have stayed in elsewhere in Reading, with a modern room double the size, everything working and breakfast included.
Breakfast was average, probably not worth the extra cost. Didn't sleep well due to the above events and won't ever be staying again!!