Sure Hotel by Best Western Reading

3.0 star property
3-star hotel perfect for exploring Reading

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sure Hotel by Best Western Reading

Front of property
Reception
Family Room
Bar (on property)
Fridge, microwave, coffee/tea maker, electric kettle

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Parking included

Explore the area

Map
39 Christchurch Road, Reading, England, RG2 7AN
  • University of Reading
    7 min walk
  • Museum of English Rural Life
    11 min walk
  • Royal Berkshire Hospital
    14 min walk
  • London (LHR-Heathrow)
    40 min drive

Room options

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Double Bed

Standard Studio, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Executive Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

Executive Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Economy Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Executive Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the area

Reading

Heart of Reading.With a stay at this Reading hotel, you'll be steps from Progress Theatre and within a 10-minute walk of University of Reading. Also, Museum of English Rural Life is within half a mile (1 km) and South Street Arts Centre is within 2 miles (3 km).

What's nearby

  • University of Reading - 7 min walk - 0.6 km
  • Royal Berkshire Hospital - 14 min walk - 1.2 km
  • Oracle - 17 min walk - 1.5 km
  • Hexagon - 3 min drive - 2.3 km
  • Madejski Stadium - 5 min drive - 3.8 km

Getting around

  • Reading Green Park Station - 7 min drive
  • Heathrow Airport (LHR) - 44 min drive

Restaurants

  • ‪Café YOLK - ‬18 min walk
  • ‪Kung Fu Kitchen - ‬6 min walk
  • ‪Hop Leaf - ‬8 min walk
  • ‪The Queens Head - ‬5 min walk
  • ‪Sizzling Spice - ‬5 min walk

About this property

Sure Hotel by Best Western Reading

3-star hotel perfect for exploring Reading
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Sure Hotel by Best Western Reading also features a fitness center, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Reading hotel is smoke free.

  • 95 guestrooms or units
  • 3 levels
  • 3 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sure Hotel by Best Western Reading offers 95 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered on request and irons/ironing boards can be requested.

Languages

Czech, English, German, Polish, Slovak

Property amenities

Family friendly

  • Laundry facilities
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:30 AM–10:00 AM on weekends: GBP 11.95-11.95 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 11.95 to 11.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hillingdon Prince
Hillingdon Prince Hotel
Hillingdon Prince Hotel Reading
Hillingdon Prince Reading
Hillingdon Prince Hotel
Sure By Best Reading Reading
Sure Hotel by Best Western Reading Hotel
Sure Hotel by Best Western Reading Reading
Sure Hotel by Best Western Reading Hotel Reading

Sure Hotel by Best Western Reading Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 235 out of 1001 reviews" "
Rating 8 - Good. 385 out of 1001 reviews" "
Rating 6 - Okay. 205 out of 1001 reviews" "
Rating 4 - Poor. 115 out of 1001 reviews" "
Rating 2 - Terrible. 61 out of 1001 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Valeria

Travelled with partner
Liked: Cleanliness, staff & service
I booked the studio with this property. The cleanliness was everything alright and staff was super kind with us. The only thing is that in that studio was BOILING HOT and really really humid even if was not raining outside and was not that hot. The property has put a little fun for the guests, but still, it was impossible to sleep with a fun on all night. The kitchenware was really limited and they were a little bit dirty so I didn't want to prepare something to eat there. Overall, it's not a bad place!
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Aug 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service
Excellent staff
The staff were very helpful and efficient.
Stayed 2 nights in Aug 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quite location clean and very nice room
Stayed 3 nights in Aug 2024

4/10 Poor

Julie

Disliked: Staff & service, amenities, property conditions & facilities
The hotel is split into 4 buildings, we were in one with what seemed to be studios (microwave and fridge). The room was fine, but quite tired. The bathroom was run down and the shower needed fixing (raw edges of tiles, missing sealant). There were not enough charging points in the room and the furniture was old. Felt like a student dorm room. The main hotel lounge area was also run down with no plug sockets and peeling wallpaper. On arrival we were asked if the booking was in a different name (no I only have one name), then told we’d cancelled the booking (we hadn’t) and then finally told we did have a booking. It was basically chaos and we were told ‘not to look so worried’. The shuttle they arranged to and from the festival was helpful though.
Stayed 2 nights in Aug 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel slight issues with internet, but i think that wss more to do with the amount of people connectin to it as hotel was pretty full. Doors are thin so heard people coming back late, but really tht was minor. No air con in executive room. However i am looking forward to staying again.
Stayed 1 night in Aug 2024

2/10 Terrible

Denise

Travelled with group
Someone came into our room in the middle of the night.
Stayed 2 nights in Aug 2024

10/10 Excellent

Niamh

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Debbie

Travelled with partner
Liked: Cleanliness, staff & service
The room wa spacious and clean , the only issue was the room was very warm , although there was a fan on the wall it didn't really help. We were only staying the one night so we didn't mention this t the hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Sebastian

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad experience
Breakfast was terrible. Rooms, floors and overall hotel was dirty and almost falling apart. Dont be fooled by the nice facade. Rooms are small and dark. Blinds and Windows didn't work properly. Continental Breakfast is on a first come first served basis. Everything is plastic packed stuff and coffee is not prepared fresh. Staff is nice but rarely present. Cooked breakfast isn't worth it.
Stayed 2 nights in Aug 2024

8/10 Good

tamara, Tacoma

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional
Stayed 5 nights in Jul 2024

8/10 Good

tamara, Tacoma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely responsive and gracious. So very sensitive to our 90yr old mother's needs
Stayed 5 nights in Jul 2024

4/10 Poor

Ron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty room!
We stayed in Room 410. The carpet looked like it hadn't been cleaned in a week. The bathroom sink was also dirty. We have stayed in this hotel several times and this will be the last time as the room was unclean.
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 1 night in Aug 2024

4/10 Poor

Stoyka

Liked: Staff & service
Disliked: Cleanliness
The rooms didn't have air-condition and it was so hot and no air coming in as the windows are broken. The sheets had some hair on them. The staff were very friendly and helped as much as they could by changing our room, although the second room was hot as well.
Stayed 1 night in Aug 2024

6/10 Okay

Rosie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hair from last people who stayed, still in plughole. Must have had a haircut the amount in there !! Bathroom VERY small, step sideways in to bathroom, cant turn around.Showerhead leaked everywhere. Loved there was a fridge & microwave in room
Stayed 2 nights in Aug 2024

10/10 Excellent

DUNCAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to our assigned room being repainted, we were upgraded to a better room with a fan on a very hot evening at no extra cost,
Stayed 1 night in Aug 2024

2/10 Terrible

Jason

Stayed 1 night in May 2024

6/10 Okay

Adam

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It's been blazing hot in the UK recently, and our room had neither air conditioning nor a window screen, so our only option was a fan. Sometime in the middle of the night, I said phooey to potential mosquitoes or burglars and opened our window wide just to survive. The breakfast was fantastic, though, and the property is cute.
Stayed 1 night in Jul 2024

8/10 Good

stephen b

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024