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La Caserne Chanzy Hotel & Spa, Autograph Collection

Art Deco hotel in Reims City Centre

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Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pool
  • Laundry

Explore the area

Map
18 RUE TRONSSON DUCOUDRA, Reims, 51100
  • Notre-Dame de Reims
    ‪1 min walk‬
  • Reims Opera
    ‪2 min walk‬
  • Tau Palace
    ‪3 min walk‬
  • Epernay (XEP)
    ‪42 min drive‬

Room options

View all photos for Room, 2 Single Beds, Courtyard View

Room, 2 Single Beds, Courtyard View

Room, 2 Single Beds, Courtyard View

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, View (Cathedral View)

Room, 1 King Bed (Cathedral View)

Room, 1 King Bed, View (Cathedral View)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Courtyard View

Room, 1 King Bed, Courtyard View

Room, 1 King Bed, Courtyard View

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Balcony, View

Junior Suite, 2 Single Beds, Balcony

Junior Suite, 2 Single Beds, Balcony, View

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Balcony, View (Cathedral View)

Junior Suite, 1 King Bed, Balcony (Cathedral View)

Junior Suite, 1 King Bed, Balcony, View (Cathedral View)

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Hotel Continental - Reims

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (657)
The price is CA $212
per night
CA $240 total
includes taxes & fees
3 Mar - 4 Mar
Hotel Continental - Reims

About the area

Reims

Reims City Centre stay.With a stay at this Reims City Centre hotel, you'll be steps from Statue of Joan of Arc and Notre-Dame de Reims. Museum of Fine Arts and Reims Opera are also within half a mile (1 km).

What's nearby

  • Notre-Dame de Reims - 1 min walk
  • Reims Arena - 17 min walk
  • Auguste Delaune Stadium - 18 min walk
  • Veuve Clicquot-Ponsardin - 4 min drive
  • Ruinart - 5 min drive

Getting around

  • Reims Station - 12 min walk
  • Paris Charles de Gaulle Airport (CDG) - 85 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Au Bureau Reims Cathédrale - ‬1 min walk
  • ‪La Grande Georgette - ‬1 min walk
  • ‪Café du Palais - ‬2 min walk
  • ‪Bistro des Anges - ‬1 min walk

About this property

La Caserne Chanzy Hotel & Spa, Autograph Collection

Art Deco hotel in Reims City Centre
La Caserne Chanzy Hotel & Spa, Autograph Collection offers its guests a full-service spa, an indoor pool, and a health club. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 2 meeting rooms. A sauna, spa services, and a terrace are also featured at the business-friendly La Caserne Chanzy Hotel & Spa, Autograph Collection. Parking is available for a fee.

This Art Deco Reims hotel is smoke free.

  • 89 guestrooms or units
  • 5 levels
  • Built in 1924
  • Manager's reception (free)
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
La Caserne Chanzy Hotel & Spa, Autograph Collection offers 89 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished. Flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Reims hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Spa Deep Nature has 4 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Languages

English, French, Russian, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking on site (EUR 25 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 26 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom (not in room)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 50.00 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 per person
  • Valet parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

La Caserne Chanzy Hotel & Spa, Autograph Collection Hotel
La Caserne Chanzy Hotel & Spa, Autograph Collection Reims
La Caserne Chanzy Hotel & Spa, Autograph Collection Hotel Reims

La Caserne Chanzy Hotel & Spa, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 185 out of 269 reviews
Rating 8 - Good. 59 out of 269 reviews
Rating 6 - Okay. 17 out of 269 reviews
Rating 4 - Poor. 6 out of 269 reviews
Rating 2 - Terrible. 2 out of 269 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Leonard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel…great location…helpful staff…
Stayed 3 nights in Nov 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and very good service. Friendly staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in central location
Beautiful hotel right in centre of Reims next to Cathedral
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Convenient Location with friendly staff
Small boutique hotel with a convenient location. Good service and friendly staff. Rooms are small for a 10 day stay with much luggage (we are on a year long round the world trip thus four suitcases). For a couple nights with carry-ons it would be fine.
Stayed 10 nights in Oct 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Reims! Walk everywhere, great view of Cathedral at night and great wine bar/restaurants downstairs after a day in the caves/vineyards
Stayed 3 nights in Sep 2024

10/10 Excellent

Kay

Liked: Amenities
The Cathedral view room was worth every penny. Truly exceptional
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. Amazing views of the cathedral and in a lovely, walkable area.
Stayed 1 night in Aug 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Caserne Chazny is in a fantastic location for Reims cathedral and shopping. Staff at check in an incredibly friendly and helpful as are the car valets. We had a junior suite over looking the front of the cathedral and you could not have wished for a better view from the balcony. Having booked with Hotels.com we prepaid for breakfasts and wished we hadn’t. For a Marriott Autograph hotel the breakfasts are best described as dismal. Day one we ordered to the room and received half a cup of cold coffee, muesli with no milk and a fruit salad that looked a very sorry state. Day 2 we ate in the restaurant and things were not much better. No pastries, no fruit salad, certainly not worth EUR31 per person per day. Also be careful if sitting outside for breakfast there must be a wasps nest nearby! The spa was lovely and a great treat, you do need to book your time though to be guaranteed a visit. We were also unexpectedly treated to a naked man parading around the spa. Obviously not a sight we are used to in a hotel spa…vive la France! All in all a lovely located hotel but it did not really live up to its 5 star rating in our opinion. Perhaps we had been well and truly spoiled by the magnificence of the Jane’s Boutique in Colmar
View from room 502
Welcome
Breakfast to the room…don’t!
Where’s the colour?
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick getaway to Reims
We had a wonderful stay and would definitely stay there again.
View of the cathedral from our balcony.
Stayed 1 night in Aug 2024

10/10 Excellent

Rawhide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
C’est Bon
Exceeded ALL of our expectations. Photo is the view from our window.
Stayed 1 night in Aug 2024

6/10 Okay

Jean

Travelled with family
Liked: Staff & service
Disliked: Amenities
I honestly thought from pictures and reviews we would have a better stay! I was not informed breakfast was at cost, until I saw my bill. The spa was nice but don’t advertise you have a pool and then when I arrive I find I have to book it and we only get to use it for an hour a day? That defeats the purpose of me booking for a pool to relax in after enjoying the day out. Instead we have to book and that makes a days harder for scheduling things to do. For dinner we were turned away because we didn’t make a reservation? And then the next night when we did the staff was busy and didn’t bring our check after we where done for 45 minutes :( I wanted to stay here because I know it’s a nicer chain however I feel like o would have been better off at a place less pricey and would have enjoyed it more.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rimple

Lovely servic3, lovely room
Stayed 3 nights in Aug 2024

10/10 Excellent

Jasber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Hotels in Reims, everything was great any issues and problems are resolved by the staff easily. Highly Recommend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Exceptional staff, location and building.
Stayed 1 night in Aug 2024

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Edward

Stayed 1 night in Jul 2024

10/10 Excellent

Eliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, very well located!
Stayed 2 nights in Mar 2024

10/10 Excellent

Alain

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location for walking the town. Very clean and great atmosphere. Friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Vana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Perfect location lovely staff and comfortable room.
Stayed 3 nights in May 2024

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
Stunning
Stayed 1 night in Jun 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great staff
Stayed 2 nights in May 2024

10/10 Excellent

Brock

Stayed 2 nights in May 2024

10/10 Excellent

Kristi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel & location. Provides an amazing view of the cathedral. Staff was extremely welcoming & friendly!! They all exceeded my expectations!!
Stayed 2 nights in May 2024

8/10 Good

Mary

Stayed 2 nights in Apr 2024

8/10 Good

Maria, Odessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Great service. Our AC was not working. We opened the window and we were fine. Staff very friendly.
Stayed 1 night in Apr 2024