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Waldhaus Reinbek

5.0 star property
5-star hotel with a spa, connected to a shopping center

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Photo gallery for Waldhaus Reinbek

Terrace/patio
Indoor spa tub
2 bars/lounges
Reception
Premium Double Room, 1 King Bed

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Hot tub
  • 24/7 front desk
  • Bar
  • Parking included
  • Spa

Explore the area

Map
Loddenallee 2, Reinbek, Hamburg, 21465
  • Reinbek Castle
    ‪18 min walk‬
  • Water Park Freizeitbad Reinbek
    ‪5 min drive‬
  • Bergedorfer Castle
    ‪9 min drive‬
  • Hamburg (HAM)
    ‪29 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite | Living area

Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Premium Single Room, 1 Double Bed

Premium Single Room, 1 Double Bed

Premium Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

About the area

Reinbek

In suburbs.Within 2 miles (3 km) of this Reinbek hotel, you'll find Reinbek Castle and Water Park Freizeitbad Reinbek. Also, Bergedorfer Castle is within 3 miles (5 km) and Boberger Duenen is within 6 miles (10 km).

What's nearby

  • Reinbek Castle - 18 min walk - 1.6 km
  • Water Park Freizeitbad Reinbek - 5 min drive - 2.7 km
  • Bergedorfer Castle - 9 min drive - 6.4 km
  • Miniatur Wunderland - 22 min drive - 18.8 km
  • Hamburg Cruise Center - 22 min drive - 18.9 km

Getting around

  • Hamburg-Bergedorf Station - 6 min drive
  • Reinbek S-Bahn - 17 min walk
  • Hamburg Airport (HAM) - 29 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Bistro Lorenzino - ‬4 min drive
  • ‪Schloss Reinbek - ‬18 min walk
  • ‪Bombay Spicy - ‬14 min walk
  • ‪Mongolei Restaurant - ‬6 min drive

About this property

Waldhaus Reinbek

5-star hotel with a spa, connected to a shopping center
Waldhaus Reinbek offers its guests a full-service spa, a hot tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, spa services, and a terrace are also featured at the luxury Waldhaus Reinbek. Self parking is free.

This 5-star Reinbek hotel is smoke free.

  • 1 building
  • 49 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Meeting rooms
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Newspapers for purchase
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Waldhaus Reinbek offers 49 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include hot stone massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, German

Similar properties

Interior

Fraser Suites Hamburg

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 780 reviews
The price is CA $238
CA $255 total
includes taxes & fees
20 Apr - 21 Apr
Fraser Suites Hamburg

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22.50 for adults and EUR 15 for children
  • 2 bars/lounges
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Cribs (infant beds) are available for EUR 15.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 22.50 for adults and EUR 15.00 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Property is also known as

Waldhaus Hotel Reinbek
Waldhaus Reinbek
Waldhaus Reinbek Hotel
Waldhaus Reinbek Hotel
Waldhaus Reinbek Reinbek
Waldhaus Reinbek Hotel Reinbek

Waldhaus Reinbek Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 85 out of 131 reviews
Rating 8 - Good. 32 out of 131 reviews
Rating 6 - Okay. 12 out of 131 reviews
Rating 4 - Poor. 1 out of 131 reviews
Rating 2 - Terrible. 1 out of 131 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MARIA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. But missing air conditioner.
Stayed 5 nights in Jun 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 5 nights in Apr 2024

10/10 Excellent

Terrie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service and the restaurant are excellent! The rooms are extremely clean and comfortable. The only thing that I was bothered by was the smoking in the restaurant bar.
Stayed 4 nights in Oct 2023

10/10 Excellent

Peter, Boca Raton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Great staff! No air-conditioning.
Stayed 2 nights in Jun 2023

8/10 Good

Rachel E

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Nabil

Stayed 6 nights in Nov 2022

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High class hotel with wonderful staff.
We were just stopping for the night but despite there being a wedding party at the location, we had one of our best night sleeps.Really lovely helpful staff and fantastic comfort.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely property, very unique and a refreshing change to the run of the mill chain hotels. Air con in the rooms would have been nice as the weather during our stay was very hot but this was offset by the beer being very cold !!
Stayed 1 night in Aug 2019

8/10 Good

Reza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Hadas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel,breakfast on weekday was lacking staff
The hotel is great. The only thing we didn't likr was the breakfast, which was not worth its price. Our last night was Monday and there was only one guy working in the dining room. There was no refill when things were over, and we had to wait too long for service
Stayed 4 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
One time visot
A five star rating but no Air conditioning! For the room temperature the situation was simply disasterous. The restaurant was full both nights and totally understaffed. 2 hours for a quick dinner. So many other good hotels in the region.
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
The hotel is more a 3 or 4 stars than a 5 stars. It might be due to lower service quality in low season period. The rooms are clean, but design, furniture and equipment are very basic. I was in particular disappointed by the fact I couldn't use the Spa (Sauna) that only opens at 12pm and hotel reception not allowing a late checkout unless I pay extra 75 Euros.

10/10 Excellent

Wivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt
Fantastisk hyggeligt hotel, venligt personale og god service. Ved spisning er der to rum og den første aften, var vi i det lyse rum - perfekt og hurtig betjening. Anden aften i det mørke rum - var ventetiden over en time på maden - det var det også i sommers da vi var der, og den samne tjener og samme undskyldning. Så næste gang, beder vi om et bord i det andet rum på forhånd.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Oliver

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Traurig
5 sterne ? Sauna war kalt, hatte vorher gefragt. Das essen war kalt, der kellner sagte mir dass es nicht wie bei mc donalds wäre. Erst als man fertig war wurde man gefragt wie es war. Sehr enttäuschend
Stayed 1 night in Nov 2024

8/10 Good

Andreas

Stayed 1 night in Nov 2024

8/10 Good

Fredrik

Stayed 2 nights in Oct 2024

10/10 Excellent

henrik

Stayed 1 night in Oct 2024

10/10 Excellent

Tobias

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Annegret

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr gutes klassisches Hotel mit einer hervorragenden Speisekarte!
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyggeligt stille hotel
Dejligt hotel, vi brugte det som sidste stop inden vi kørt hjem til DK. Dejligt stort værelse, super lækker mad i restauranten med god betjening. Fin morgenmad.
Stayed 1 night in Aug 2024

10/10 Excellent

Heikki

Stayed 1 night in Jul 2024

10/10 Excellent

Wivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt - men et stort skår i glæden. Middagen den anden aften, da måtte vi vente over 1 time på maden - det er uacceptabelt.
Stayed 2 nights in Jul 2024