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Heide Hotel Reinstorf

3.0 star property
3-star spa hotel with free breakfast

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Photo gallery for Heide Hotel Reinstorf

1 treatment room, massages
Lobby sitting area
Exterior
Indoor pool, sun loungers
Indoor pool, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast included
  • Laundry
  • Pool

Explore the area

Map
Alte Schulstrasse 6, Reinstorf, 21400
  • Alter Kran
    ‪13 min drive‬
  • Am Sande
    ‪14 min drive‬
  • Leuphana University of Lüneburg
    ‪15 min drive‬

Room options

View all photos for Junior Room

Junior Room

Junior Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Single Room, 1 Single Bed

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

Double Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

About the area

Reinstorf

In Ostheide .You'll be within 6 miles (10 km) of Elbhöhen-Wendland Nature Park and 9 miles (15 km) of Inselsee-Strand. Also within 9 miles (15 km) are St Johanniskirche and Alter Kran.

What's nearby

  • Alter Kran - 13 min drive - 12.6 km
  • Luene Abbey - 13 min drive - 13.6 km
  • Am Sande - 14 min drive - 13.1 km
  • German Salt Museum - 15 min drive - 13.9 km
  • Leuphana University of Lüneburg - 15 min drive - 18.2 km

Getting around

  • Vastorf Station - 5 min drive
  • Hamburg Airport (HAM) - 79 min drive

Restaurants

  • ‪Burger King - ‬9 min drive
  • ‪Brauhaus Nolte - ‬10 min drive
  • ‪anders - Restaurant, Café und mehr - ‬10 min drive
  • ‪Da Salvo - ‬11 min drive
  • ‪Hotel & Restaurant Europa - ‬11 min drive

About this property

Heide Hotel Reinstorf

3-star spa hotel with free breakfast
Heide Hotel Reinstorf offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

There are 7 meeting rooms available. Spa services, a terrace, and an arcade/game room are also featured at the business-friendly Heide Hotel Reinstorf. Limited free parking is available on a first-come, first-served basis.

This 3-star Ostheide hotel is smoke free.

  • 89 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Heide Hotel Reinstorf offers 89 accommodations with complimentary weekday newspapers and hair dryers. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include massages.

Languages

English, German

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Property amenities

Family friendly

  • Arcade/game room
  • Children's games
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Free weekday newspapers
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 18 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Heide Reinstorf
Heide Hotel Reinstorf Hotel
Heide Hotel Reinstorf Reinstorf
Heide Hotel Reinstorf Hotel Reinstorf

Heide Hotel Reinstorf Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 71 out of 172 reviews
Rating 8 - Good. 76 out of 172 reviews
Rating 6 - Okay. 19 out of 172 reviews
Rating 4 - Poor. 6 out of 172 reviews
Rating 2 - Terrible. 0 out of 172 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andreas

Stayed 1 night in Dec 2024

8/10 Good

Chia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Petr

Business traveller
Stayed 1 night in May 2023

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little town. Friendly, helpful staff. Big, sunny room.
Stayed 1 night in Apr 2023

10/10 Excellent

Fredrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Janette

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Wir waren über Weihnachten in dem Hotel. Soweit waren wir sehr zufrieden. Was uns ein bisschen gestört hat, das es im Schwimmbad sehr kalt war und im Pool der Sand auf dem Beckenboden abgesaugt hätte werden können. Die Sessel sind im Zimmer und in der Lounge sehr abgenutzt (vielleicht mal erneuern) Sonst war alles gut, sehr Hundefreundlich.
Stayed 3 nights in Dec 2024

4/10 Poor

Matthias

Disliked: Cleanliness, property conditions & facilities, room comfort
Die Sessel im Comfort Zimmer waren in einem desolaten Zustand!
Stayed 1 night in Dec 2024

8/10 Good

Erik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kerst vakantie
Grote kamer alles schoon Wel raar om elke dag schone handdoeken te vragen en te vragen om de kamer op te ruimen. Medewerker heel vriendelijk.
Stayed 4 nights in Dec 2024

8/10 Good

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Frank

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Yasin

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schöne Anlage außerhalb der Stadt
Schöne Anlage, Wellness nicht genutzt
Stayed 1 night in Aug 2024

8/10 Good

Paul Gerhard

Liked: Cleanliness, staff & service, property conditions & facilities
Wir waren für zwei Nächte mit dem Pkw im Hotel und hatten ein sehr schönes grosses Zimmer im Obergeschoss des Restaurantteils. Die Betten waren gross und bequem. Es gab eine Sitzecke mit Couch und Sesseln. Da wir das Zimmer ausserhalb jeglicher Reiseangebote privat gebucht haben, denken wir, dass es kein Durchschnittszimmer ist. Das Frühstück und auch die Räumlichkeiten waren sehr gut.
Stayed 2 nights in Aug 2024

8/10 Good

Julia, Bochum

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Das Haus bietet Potential, muss aber modernisiert werden. Möbel sind teilweise abgewohnt, Teppich dreckig und die Tapeten aus einer anderen Epoche.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pekko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kiva pikkuhotelli
Idyllinen pikkuhotelli maaseudulla. Ystävällinen palvelu ja hyvä iso sänky ja tilava huone
Stayed 1 night in Aug 2024

10/10 Excellent

Carsten

Stayed 2 nights in Aug 2024

10/10 Excellent

Karen-Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Arto

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tyst läge
Stora rymliga rum. Bra restaurang och god frukost. Tyst läge ute på landsbygden. Bra säng.
Stayed 1 night in Aug 2024

8/10 Good

jan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Lars

Travelled with family
Disliked: Cleanliness
Middelmådigt hotel
Vi havde 3 nætter på et værelse hvor der kun var gardiner på det ene vindue, så vi fik fuld glæde af morgensolen. Bruseren kunne ikke indstilles til konstant temperatur Positivt kan siges, morgen maden var fin, men service ringe. Kommer ikke igen
Stayed 3 nights in Jul 2024