Falkensteiner Hotel Cristallo

4.0 star property
Family-friendly ski-in/ski-out hotel with spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Falkensteiner Hotel Cristallo

Exterior
Lobby lounge
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Terrace/patio
Family Suite, 2 Bedrooms, Balcony

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Room service
  • Breakfast included
  • Gym

Explore the area

Map
Katschberghöhe 6, Rennweg am Katschberg, Carinthia, 9863
  • Katschberg Pass
    1 min walk
  • Mini Jet
    1 min walk
  • Lärchenstadl
    1 min walk
  • Pusarnitz Station
    25 min drive

Room options

Comfort Room, 1 Double Bed, Balcony

  • 20 sq m
  • Resort view
  • Sleeps 3
  • 1 Double Bed

Junior Suite, 1 Double Bed, Balcony

  • 30 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed

Family Suite, 2 Bedrooms, Balcony

  • 40 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Deluxe Room, 1 Double Bed with Sofa bed, Balcony

  • 32 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Junior Suite, 1 Double Bed with Sofa bed

  • 47 sq m
  • Resort view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

About the area

Rennweg am Katschberg

Winter getaway.Within a 5-minute walk of the hotel, you'll find Katschberg Pass and Gamskogelexpress Ski Lift. Also, Koenigswiesen Ski Lift is within half a mile (1 km) and Parish of Saint Peter in Katschtal is within 6 miles (10 km).

What's nearby

  • Katschberg Pass - 1 min walk
  • Gamskogelexpress Ski Lift - 3 min walk
  • Aineck Ski Lift - 7 min walk
  • Koenigswiesen Ski Lift - 10 min walk
  • Parish of Saint Peter in Katschtal - 7 min drive

Getting around

  • Pusarnitz Station - 25 min drive

Restaurants

  • ‪Wilderer Alm - ‬1 min walk
  • ‪Pizzeria Stamperl - ‬3 min walk
  • ‪Gamskogel Huette Katschberg - ‬7 min drive
  • ‪Lärchenstadl - ‬1 min walk
  • ‪Ainkehr - ‬8 min walk

About this property

Falkensteiner Hotel Cristallo

Family-friendly ski-in/ski-out hotel with spa
After a day on the slopes, enjoy treatments at the full-service spa and swims in the indoor and outdoor swimming pools. Falkensteiner Hotel Cristallo helps provide the perfect ski vacation with ski storage, ski equipment rentals, and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site. Free breakfast is available daily. WiFi is free in public spaces. This ski hotel also offers a children's pool, a complimentary children's club, and a sauna. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Rennweg am Katschberg hotel is smoke free.

  • 129 guestrooms or units
  • 4 levels
  • 3 buildings
  • Buffet breakfast (free)
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Falkensteiner Hotel Cristallo offers 129 accommodations with safes and bathrobes. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
The onsite spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Languages

English, German, Italian

Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 9.00 per day; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • TV

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Refrigerator

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between March 31 and May 29.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.70 per person, per night. This tax does not apply to children under 17 years of age.
  • Tourism fee: EUR 1.40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 9.00 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Cristallo Falkensteiner
Cristallo Falkensteiner Hotel
Falkensteiner Cristallo
Falkensteiner Cristallo Hotel
Falkensteiner Cristallo Rennweg am Katschberg
Falkensteiner Hotel Cristallo
Falkensteiner Hotel Cristallo Rennweg am Katschberg
Hotel Cristallo Falkensteiner
Hotel Falkensteiner Cristallo
Falkensteiner Cristallo
Falkensteiner Hotel Cristallo Hotel
Falkensteiner Hotel Cristallo Rennweg am Katschberg
Falkensteiner Hotel Cristallo Hotel Rennweg am Katschberg

Falkensteiner Hotel Cristallo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 41 out of 68 reviews" "
Rating 8 - Good. 19 out of 68 reviews" "
Rating 6 - Okay. 5 out of 68 reviews" "
Rating 4 - Poor. 3 out of 68 reviews" "
Rating 2 - Terrible. 0 out of 68 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Gudmundur Steinn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and family friendly hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Roland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

8/10 Good

Ebenezer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome family hotel! Would definitely come back if we can.
Stayed 4 nights in Sep 2023

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and hassle free
Great if you are looking for hassle free all inclusive winter break. We particularly liked the family room, the breakfast and the ski hire and school all on site. Lunch was not great and offering half board options would have given more flexibility
Stayed 4 nights in Feb 2022

10/10 Excellent

Lohrasb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

SueWithAView, Hertfordshire, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ski out ski in - perfect
We loved this hotel and will look to stay at one of Falkensteiner's ski hotels again. It's everything you need. Skis and boots hire downstairs, ski and boot room too, so ski straight out onto the slopes. Lovely leisure facilities, indoor to outdoor pool with plenty of relaxation areas. Complimentary herbal teas and waters available to aid your relaxation. The spa is calming and treatments are expertly executed. The outdoor part of the pool overlooks the end of the red runs and you can swim in your steaming pool whilst viewing the mountains. Good buffets or order from the menu for table service. Cakes at 3.30-4.30, yummy. The restaurant is large but keeps its individuality by separate areas for dining - all interconnected but with windows onto each part keeping it light and accessible. Views again across the mountains. Rooms are very clean and comfortable, we had a double whilst our family had a room with a double bed, sofa, bunks for the children and plenty of storage. Each room had a balcony for that morning look at the snow and intake of fresh air. The bar area is ambient and again, has separate areas, so whilst enjoying a drink you can feel private aswell as seeing what's going on. The bar staff are proactive in mixing drinks they hadn't been aware of i.e. an espresso martini. They googled the mixology and created the perfect cocktail. Bathrobes and flip-flops (in a large bag) are provided in each room to enable visits to the pool area to run smoothly. Great hotel!

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Waldemar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gutes Familienhotel mit sehr großer Essensauswahl mit bester Qualität und Geschmack.
Stayed 1 night in Aug 2024

8/10 Good

Jan

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
In het algemeen een zeer goed hotel en kindvriendelijk. Maar sommige punten kunnen wel beter. Dagelijks verversen van de handdoeken is niet elke dag gebeurd en kwaliteit matrassen 2persoonsbed zijn echt niet goed. Er is ook 7x 10€ aangerekend van ‘vrijwillige tipping’, waar we zelf geen weet van hebben.
Stayed 7 nights in Jul 2024

6/10 Okay

Cecilie

Stayed 5 nights in Jul 2024

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren begeistert…
Tolles Hotel mit super Service und sehr guten Essen… Gerade mit Kindern sehr zu empfehlen… Meine Tochter(4) war total begeistert. Auch die Kinderbetreuung ist super! Sehr nett und zuvorkommend.
Stayed 2 nights in Jun 2024

10/10 Excellent

Detlef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Einfach nur großartig
Großartiger Aufenthalt für die ganze Familie. Sehr herzlicher Empfang und ein absolut tolles Team ! Egal ob am Empfang im Restaurant in der Kinderbetreuung. Wir haben uns rundum wohlgefühlt und kommen sehr gerne wieder!
Stayed 3 nights in Oct 2023

10/10 Excellent

Hartmut

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Falkensteinerkette ist sehr zu empfehlen, alles sehr gepflegt und an der Rezeption sehr nettes Personl, in unserem Fall war etwas wenig Service am Tisch beim Essen, es schien so als ob nicht genug Personal da war. Insgesamt aber nichts zu beanstanden, sehr kinderfreundlich dieses Hotel.
Stayed 3 nights in Oct 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Anlage mit geräumigen Zimmern und netten Personal! Perfekt für Familien- nur das Essen könnte besser sein und vielfältiger! Außer das Frühstück welches sehr gut ist!
Stayed 2 nights in Oct 2023

10/10 Excellent

Lars

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel das komplett auf den Urlaub mit Kinder ausgerichtet ist.
Stayed 7 nights in Sep 2023

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

6/10 Okay

Tobias

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2023

10/10 Excellent

Bernhard

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Brunhild

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfekt für Alle
Alles in Allem hervorragend. Personal Essen Angebot für Kinder perfekt. Auch als Alleinreisende Großeltern sehr zufrieden. Durch verschiedene Speiseräume auch nicht übermäßig laut. Das einzige Manko ist dass Teppichböden in dem Zimmer. Sahen sauber aus aber gibt halt auch Allergiker.
Stayed 5 nights in Aug 2023

10/10 Excellent

Kim Gert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Benjamin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolles Hotel, sauber, freundlich. Essen Top. Viele Aktivitätsmöglichkeiten. Für Familien sehr empfehlenswert.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toplocatie, geweldig personeel.
Heel prettig hotel met zeer vriendelijk en behulpzaam personeel. Kamer was fijn en comfortabel al was de temperatuur slecht te reguleren waardoor het steeds erg warm (en droog) was in de kamer, net als in de rest van het hotel. De kamer was netjes al miste er een gordijn in het zitgedeelte en hing het wel aanwezige gordijn een beetje los. Echt verduisteren was dus niet mogelijk. We hebben daar verder niet veel last van gehad. Maar toch. Ligging, faciliteiten en vooral het personeel maken dit een fijn hotel. Het eten zou iets gevarieerder mogen, vooral de lunch is wel heel beperkt. Maar al met al zeker een goede plek in Katschberg!
Stayed 7 nights in Feb 2023

6/10 Okay

Stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Spa Bereich der Erwachsenen war etwas kalt, ins Wasser sind wir hier nicht gegangen, auch das Aussenbecken etwas kalt. Dafür war der spa Bereich der Kinder komplett überfüllt, dieser ist auch sehr klein. Auch die Zimmer konnte man nur auf tagsüber 21,3 grad heizen, was nach dem duschen ziemlich kalt war. Nachts noch mal 4 grad runter aber es gab dicke Bettdecken. Mitarbeiter waren alle freundlich, essen sehr gut, allerdings gab es am Morgen nur 1 Kaffeemaschine für alle. Unser Kind war zufrieden, netter Kinder Club und sehr liebe Mitarbeiter. Das beste am ganzen Hotel. Alles in allem ok aber kenne ich andere 4 Sterne Hotels mit besseren Leistungen. Am Ende bekommt man noch die Rechnung für das freiwillige Trinkgeld, das auf 10€ pro Tag angesetzt ist, mit welchem man so in der Form nicht rechnet. Man kann es zwar kürzen oder Streichen aber ohne Gewissensbisse auch nicht. Wir würden hier nicht mehr unbedingt hin fahren, lieber beim nächsten Mal ein anderes „Kinder“Hotel
Stayed 4 nights in Sep 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Hans

Stayed 2 nights in Aug 2022