the good: clean room, except for the moldy shower curtain, appliances all worked fine, room smelled fine unlike a previous stay in april when air freshener was overpowering
the bad: internet was terrible - i couldn’t even facetime one person with no other internet in use, beds were uncomfortable but not horrible, pillows were awful, there is not enough or any sound proofing and the people above me woke me up at 6-7am several days and sounded like kids running and playing, they kept asking for my license plate in the days before i arrived even though i indicated i did not have it since i was renting a car after flying in and when i arrived and tried to add my plate it just errored and said i couldn’t enter it
the unacceptable: we received a text an hour before check in time with the building code but no room code or parking gate code so when we arrived we had one of three codes needed, we were lucky i guess that one of the lot automatic gates was open so we got into the lot but after coming and going several times we found that particular gate was always open so not secure at all, i used the virtual front desk to reach out and it took about 45 mins to hear from someone to get the room code while we waited in the hallway, they gave the two of us one roll of toilet tissue for 5 days- yikes! - and finally they accused us of smoking in the room at 12:35 am when we were not and we hate smoke and threatened to kick us out over it when their sensor malfunctioned
will not stay again!!