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Hotel Astor

3.0 star property
3-star hotel perfect for exploring Retalhuleu

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Photo gallery for Hotel Astor

Front of property
Front of property
Garden
Terrace/patio
Standard Single Room

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Breakfast included
  • Laundry

Explore the area

Map
5ta. Calle 4-60 Zona 1, Retalhuleu
  • Xetulul Theme Park
    ‪12 min drive‬
  • Xocomil Waterpark
    ‪12 min drive‬
  • Parque de Aventura Xejuyup
    ‪12 min drive‬
  • Retalhuleu (RER)
    ‪4 min drive‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Double Room

Desk, rollaway beds, bed sheets

Standard Double Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Triple Room

Desk, rollaway beds, bed sheets

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Sleeps 1
  • 1 Double Bed

About the area

Retalhuleu

City center stay.At this hotel, you'll be steps from San Antonio de Padua Church and Museum of Archeology and Ethnology. Also, Museo de Arqueología y Etnología is within half a mile (1 km) and Dino Park is within 6 miles (10 km).

What's nearby

  • San Antonio de Padua Church - 1 min walk - 0.1 km
  • Dino Park - 8 min drive - 9.1 km
  • Xetulul Theme Park - 12 min drive - 11.8 km
  • Xocomil Waterpark - 12 min drive - 11.9 km
  • Parque de Aventura Xejuyup - 12 min drive - 11.5 km

Getting around

  • Retalhuleu (RER) - 4 min drive

Restaurants

  • ‪Papa John’s - ‬14 min walk
  • ‪Carnitas Rosy Retalhuleu - ‬10 min walk
  • ‪Burguer King Retalhuleu - ‬6 min drive
  • ‪Tacobell La Trinidad - ‬12 min walk
  • ‪Café Barista - ‬12 min walk

About this property

Hotel Astor

3-star hotel perfect for exploring Retalhuleu
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

There are 6 meeting rooms available. An outdoor pool, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel Astor. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Retalhuleu hotel.

  • 20 guestrooms or units
  • Full breakfast (free)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Astor offers 20 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 24-inch flat-screen televisions come with cable channels. Bathrooms include showers. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

Languages

English, Spanish

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  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 6 reviews
The price is CA $144
CA $176 total
includes taxes & fees
7 Apr - 8 Apr
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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 24-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Astor

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per person (roundtrip)
  • Airport shuttle fee per child: USD 10 (roundtrip), (from 5 to 18 years old)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a first aid kit in each accommodation.

We should mention

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL ASTOR Retalhuleu
ASTOR Retalhuleu
HOTEL ASTOR Hotel
HOTEL ASTOR Retalhuleu
HOTEL ASTOR Hotel Retalhuleu

Hotel Astor Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 16 reviews
Rating 8 - Good. 7 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 3 out of 16 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kerem Susana

Stayed 1 night in Jun 2024

6/10 Okay

Andrew

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

eduardo, Calhoun

Liked: Amenities
Buena atención
Stayed 2 nights in May 2024

6/10 Okay

Kevin

Travelled with family
Liked: Cleanliness
El hotel es bonito, accesible, céntrico, limpio en cuanto a las habitaciones y el personal es amable. El único problema (para mí) es que las habitaciones no filtran muy bien el sonido y desde las 6-7am comienzan los ruidos del personal y del proceso de construcción que tienen dentro del hotel.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The people was very kínd and the location for out visit was great.
Stayed 2 nights in Feb 2019

8/10 Good

rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Business trip Hotel
Very good location, very clean hotel, the foods is ok but should improve the menu, just a handful of options available, showers are very bad, water is cold and hot with out control.
Stayed 2 nights in Jan 2019

10/10 Excellent

Carlos, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel to stay
Very nice hotel, I would def stay here if I come back again.
Stayed 5 nights in Oct 2017

8/10 Good

TETZE, MARYLAND U.S.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE HOTEL
VERY CLEAN AND EXCELLENT CUSTOMER SERVICE. FOOD WAS GREAT.
Stayed 1 night in Aug 2017

2/10 Terrible

Mehdi, Montréal

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
On the verge of scam.
So after 6 hours of driving (2 hours in terrible traffic) I get to the most expensive hotel we had booked in our trip and expect to relax in the pool and have a nice cold beer. I get to the counter and the gentleman looks at his piece of paper (not computer) and tells me they are overbooked and he needs to send me to his sister hotel. I garner all my Spanish skills to explain to him that I have booked this hotel, I have got a confirmation from this hotel and that I was going to stay at this hotel. He argues a bit and bit and then starts typing on his computer. After almost 30 minutes of him not communicating anything to me, he just shows up with the VERY nice manager who apologizes and tells me we are getting a room. Great ! Hotel has redeemed itself... Nope. We get set up in the room and enjoy a very decent meal at the hotel restaurant. go up to the room, relax and go to sleep. This is where it all goes to heck,,, They have put us (a family with a 2 year old) in the room right over the bar. So first night gets quite loud but everything calms down around 10:00 pm. So we think no big deal. The following night was INSANELY loud; music blasting, people screaming until at least 12:30 am. I took videos just to prove how insane it was.Our kid kept getting woken up every half hour. TL;DR: 1) We got a good price on a room, hotel tried sending us elsewhere. 2) They put a family with a 2 yr old in the room right over their bar with blasting music until well after midnight.
Stayed 2 nights in Aug 2017

2/10 Terrible

Justiniano

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Sonia

Travelled with family and small children
Tardan mucho en la cocina El personal es excelente siempre trataron de que todo estuviera bien
Stayed 1 night in Jul 2023

8/10 Good

Claudia

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice please the bar was amazing good service !!!
Stayed 3 nights in Jun 2023

8/10 Good

Jorge

Stayed 1 night in Jun 2023

2/10 Terrible

Wison

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
PESIMO SERVICIO
Los meseros se tardan una eternidad en atenderte, habitaciones exageradamente pequeñas, su piscina parece una pila, el check in no se diga pasas casi una hora para que te den las llaves, la ducha del baño no servía,
Stayed 1 night in Dec 2021

8/10 Good

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Itzam Adrián

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel limpio y muy agradable.
Muy buen servicio, nos dieron las condiciones del hotel claras y sin ningún problema. Las habitaciones eran muy bonitas, el ambiente que el hotel poseía me parecio muy adecuada, el hotel tiene una bonita fachada de la época colonial. La habitación estaba muy bien ambientada y arreglada. No me pareció como proporcionaban el wifi, fue necesario pedir la contraseña dos veces y el hecho que estuviera exclusivo para ciertas áreas no me parece que sea lo más adecuado.