The guy who checked me in was friendly and helpful. But then at about 2:00 am he was checking someone else into their room right next to mine, and he sttod outside my door talking to the guest for a full 15 minutes and seemed completely unaware that they were geing rude at that hour chatting. Needless to say, I got virtually no sleep the one night I stayed there. Very frustrating. Also, the room was very cold, and he said "it's summer, the heat is off!" ... but then supposedly adjusted the radiator, though it never came on. (The outside temperature was only 49° F, so even tjough it's technically true that "it's summer" we are in Iceland, and it can be very cold year round) The main positive for this accommodation is that it's close to KEF airport--especially for an early morning flight.